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photon-plus-strange problem

  1. #1
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    Default photon-plus-strange problem

    I have been using photon plus in chennai for quite a while and since I live far outside city,photon plus is the only option,I use photon plus 120 hours per month plan and use the internet mainly in very early mornings when I get good speeds,

    this is the speed I got at 4.40pm today afternoon which is decent but the problem is from today morning my speed with any torrent is as low as 8kBps average(kilobytes) same speed I am getting with hotfile premium and mediafire account as well,whereas speedtest and other servers like filesonic premium kept giving above 150-180kBps
    even with 60 seeds with 10% leechers on private torrents I am getting 7-10kBPS where as I usually get 230kBps in early mornings ,now my question is why suddenly hotfile,mediafire and torrents are so low where as filesonic,fileserve etc are still ok?the speed difference is ust too much to digest,can anyone please tell me if it is an intentional block from tata?they refused though when I called th Cc

    look at the torrent speed I am getting




    and this is with a server that I hardly use,but it is giving correct speed


    and this is with HOTFILE premium that never gave me less than 140kBps earlier in peak time



    and this is with mediafire which also gives me close to 230kBps lot of the times and never under 130kBps


    how can it be that only the servers I use often are giving the lowest speed and others that I do not need much are fine?????

    please anyone facing similar issues?it is the second day and I am still stuck with torrents at 8kBps,hotfile mediafire at 8kBps but others at 175kBps
    Last edited by absn93; 20th March 2011 at 09:26 AM. Reason: Automerged Doublepost

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    this is the speed of sunday morning but mediafire and hotfile premium do not go above 8kBps along with torrents having the same issues.however filesonic etc are working fine..is it throttling of speed?

    I called up CC and they solved my prob for 20 minutes,after that it is now worse,my download speeds are now 1-2kBps...where as speedtest shows 2mbps or so,torrents are stuck at 4-5 kBps with 60 plus seeds with 1-2 leech!!!
    hotfile premium is at 3 kBps or so,browsing is fast,online videos are still working...isn't anyone there who can come up with an answer?
    Last edited by absn93; 20th March 2011 at 02:31 PM. Reason: Automerged Doublepost

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    same server giving better speed with mobile gprs!!!



    photon engineer came and was clueless...anyone atleast say anything

    any other alternative of photon plus that provides time based plan at high speed...is there any?hundreds of views and no reply I am shocked
    Last edited by absn93; 21st March 2011 at 09:56 PM. Reason: Automerged Doublepost

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    Looks like your connection is not receiving handshaked links(probably the only answer).Either Tata is blocking it or there is something in ur end.

    Handshake is a encryption technology which hides himself or disguises itself.I read this topic in utorrent forums,but at this point I can't find that post. But say u are downloading a movie 'A' in handshaked link p2p it can disguise its hash value to something else.There are anti p2p organization out there looking over bittorrent swarms and detecting uploaders and downloaders.To protect peers from this danger handshaking started.



    Nowdays p2p agencies can still detect if its handshaked.
    Reputed file hosting sites also hide their hash values in case of sensitive material.

    For novice people lets say its just a half secure process of downloading.


    What you can do-

    1.If you port forwarded cancel and try.
    2.Download ubuntu torrent for 10 mins and say whats the average speed.
    3.Put protocol encryption to forced.
    4.If downloading from file hosting site try to get secure SSL connection.
    5.Download vuze and try to download torrents.See if spped improves.
    6.Create a new parallel connection and try.
    7.Update your utorrent(you are using an old build).
    Last edited by axel; 21st March 2011 at 11:38 PM.

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    the prob got solved twice automatically but keeps coming back,how can I block port forwarding in photon?what is secure ssl connection?how come few servers are still fine??

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    2.Download ubuntu torrent for 10 mins and say whats the average speed.
    3.Put protocol encryption to forced.
    4.If downloading from file hosting site try to get secure SSL connection.
    5.Download vuze and try to download torrents.See if speed improves.
    7.Update your utorrent(you are using an old build).

    SSL-Google it

    I will need these.
    and what security softwares are you using(eg-antivirus,firewall,Ipblocker etc.)


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    thanks bro

    but what us ubuntu torrent?isn't it an OS?
    vuze gives same poor speed,hotfile etc speed are stuck at 12kBps
    ...although twice in 7 days the prob got rectified when both utorrent and hotfile etc gave above 220kBps,now it is back to 6-12kBps although speedtest shows 1.8mbps

    I checked speeds with updated utorrent....the utorrent SPEEDTEST it self says speed is correct but wen I start downloading speed is back to 6-12kBps from 220kBps..when this prob appears in only affects hotfile,rapidshare,mediafire....does not affect fileserve or filesonic or youtube videos...it happens in every pc I try it....so my firewall and antivirus don't play a role here
    Last edited by absn93; 28th March 2011 at 08:16 PM. Reason: Automerged Doublepost

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    Do this

    Check utorrent listenting port
    Set this alike



    Then go to preferences



    Feedback

    Set your upload speed and run test
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    I did it and this time I saw
    PORT NOT OPEN..i don't know wy it is like this..but here is the result...I think after some restarts port will be open again...

    ps:at 9pm onwards speed starts decreasing....hence speed is considerably lower(40odd kBps) however I am getting 12-14 ....WITH and WITHOUT port

  10. #10
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    Which antivirus & firewall do you use?
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    I am using kaspersky and pc tools firewall plus

    but how is it related?bcz when the prob goes away all sites wrk well,and when prob comes,the prob is in even those pcs where there is no firewall or Antivirus....

  12. #12
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    Your downloading ports through which the data packets will come is blocked.

    Either by firewall (pc tools firewall plus or windows firewall)
    I don't know why it comes and goes.
    Disable the firewalls (both) and try...I haven't used pc tools so I don't know the specification but you may need to kill the process and try...


    the prob is in even those pcs where there is no firewall or Antivirus....
    I don't quite understand what you are trying to say by the above sentence.
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    PORT IS NOW OPEN
    I am still getting very very low speeds (7-13k) on high seeded torrent which was giving 220K few days ago

    and how come

    Glasnost: Test if your ISP is shaping your traffic

    test can not detect anything?

    I meant that I have tried my PHOTON PLUS in systems where no antivir or firewall is installed at all,and still they showed slower results in speed,so I guess it can not be a firewall issue...abt the ports..yes I blocked it by mistake but it is open now...but then speed is still bad and still bad in hotfile ,mediafireetc whereas no prob with filesonic

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    Open Run>cmd

    type "netstat -a -b"

    and see listening ports


    Download a file from microsoft and tell me the spped...
    Last edited by axel; 28th March 2011 at 09:19 PM.
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    I uninstalled the firewall but no help....however the firewall's own download link is aain giving full speed

    that command gave 100s of ESTABLISHED ones....donno wat to do with those!so firewall is not at fault

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    Try protocol encryption to enabled or forced in utorrent set up if tata is indeed shaping your traffic.
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    I keep on telling that when the prob is there IT IS NOT LIMITED TO UTORRENT,IT APPLIES TO HOTFILE,RAPIDSHARE,MEDIAFIRE and SPARES FILESONIC,YOUTUBE ETC

    I tested 8 times,TATA is not shaping traffic they saying
    I don't know what to do....just now I downloaded te pc tools firewall again at 92kBps even at night...where as hotfile premium is giving 380bytes per sec!!!!!!!!!

    I trie protocol encryption as well although it ain't limited 2 torrent

  18. #18
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    Do these things-

    1.Reset your device to its factory settings.

    2.Reconfigure the connection.(delete the current and do a new one)
    Reinstall the photon driver.

    3.Try downloading in this process
    http://www.indiabroadband.net/broadb...hare-free.html
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    already installed in new pc...din wrk ...

  20. #20
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    The 3rd suggestion the link Try to download through that from rapidshare as it will make sure if its your end or theirs.



    I am not familier with all the photon settings compltely
    have you tried resetting it to factory defaults.
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    yes tried resetting....di not help either

  22. #22
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    The 3rd suggestion...
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    I tried a 50MB Rs link....it gave full speed almost 70kBps(at nyt speed is not 220kBps but 40-70KBps)with the site

    whereas with direct rapidshare it refused 2 cross 13kBps....what is the conclusion then?

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    If you're saying that direct rapidshare link is giving low speed but when using a proxified link full bandwith speed can be attained...

    Then the conclusion could be ...(if u haven't forgot to tell me some infos)

    1. Tata is not allowing you to receive data packets as far as your usage staistics

    2.They have capped on the sites you visit

    3.A very crappy firmware problem in your device(the odds are like 1 in a 100)

    Solution...

    Technical
    Use a proxy or VPN for downloading (which will take extra money and you may not get a hell of a speed either)

    Legal
    As you wish...


    P.S.
    I'm sorry that I bugged you for so long where as I could've suggested you the last one before, but I had to be sure

    If you do a little bit of search you will find that many people have reported this in various other forums.Many of them didn't even got a reply.
    But I have sent PMs to those people in 3 other forums where I am registered.

    I'll fill you in if I get any solution.
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    i just checked speed and it was 1.7 mbps whereas hotfile premium is hovering around 800bytes per sec(under 1 kBps)
    tata has refused replacement of device and vpn can't be used...

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    What logic says if there is some config problem in ur device-

    1.p2p downloding will be slow.
    2.And direct download will be slow/fast

    But you're saying in some cases direct downloading is fast.

    If there is some defect in you device-

    1.All downloads will be slow not site specific.

    So, thats not what happened.

    Which makes the conclusion that Tata is doing some extra curricular activities.

    If Tata does something about this. OK
    If not you better start looking for another ISP.
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    yes that is the most logical thing...but the question is how could TATA has such a technology....in that case even worse days are coming for indian internet users

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    Quote Originally Posted by absn93 View Post
    yes that is the most logical thing...but the question is how could TATA has such a technology....in that case even worse days are coming for indian internet users
    Every Internet Service Provider has such technology as there is no such thing as anonymous. But not all the ISP do this. This is the first time I saw such a defined problem. Before India this has been done at many countries elsewhere.
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    I think many people would have faced this but most would not have been sure on how to approach,most indian users do not have premium accounts in http servers as well as torrents...so I could detect it...amazing thing is that i have premium in filesonic as well but neva use it for download and it has not been blocked!I do use mediafire fr some hindi tv shows(staying in chennai so....) and it has been blocked along with hotfile.and I have 3 private torrents and does not matter..all torrents have been blocked...at max 11 kBps,with only 120 hours per month they know only slowing down my speed will kill all my chances..now I am waiting for them to block my youtube ,online videos and filesonic it is scary news for internet users...I feel more such cases are to come

  30. #30
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    Quote Originally Posted by absn93 View Post
    I think many people would have faced this but most would not have been sure on how to approach,most indian users do not have premium accounts in http servers as well as torrents...so I could detect it...amazing thing is that i have premium in filesonic as well but neva use it for download and it has not been blocked!I do use mediafire fr some hindi tv shows(staying in chennai so....) and it has been blocked along with hotfile.and I have 3 private torrents and does not matter..all torrents have been blocked...at max 11 kBps,with only 120 hours per month they know only slowing down my speed will kill all my chances..now I am waiting for them to block my youtube ,online videos and filesonic it is scary news for internet users...I feel more such cases are to come
    Can you defend yourself (by law) if asked what download has been blocked?
    As soon as you say this movie or that song you are double screwed...
    They won't keep you from using youtube (I think)
    But if you are downloading from youtube they can...
    They can also block filesonic ...
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    in that case whole internet should be blocked,If I can not even download a Roadies or coffee with karan then it is better to leave the ISP,I know they will soon block filesonic too,but i neva download using it anyways,I downloa the movies using torrents,now If you say ISPs will stop us frm downloading torrents then it is time all ISPs in india get shut down and we go back to dial ups

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    Not all the ISPs, ISPs won't block you from downloading anything untill they get a call from the copyright owner.(which has not happened in India till now). It is regular in US that people get copyright infringement notice from time to time.In UK Pirate Bay is blocked by all ISPs.One has to show that he's over 18 to get access to that website, which makes them blacklisted in the first place.All Italian websites block Bittorrent Protocol by law.And there are more.

    In US all the people who downloaded the film Hurt Locker were given copyright infringement notice.About 10,000 people were brought to court.
    They are literally harvesting IP addresses from the latest and popular torrents.IPs taken and lawsuit is given.Just like "God giveth and God taketh".


    India is still safe from this mayhem, Tata is blocking you because of their own policy of loosing customers.If all ISPs in India starts to block the Bittorrent Protocol they will loose 70% of their customers.

    And that was that.
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    I know india is still safer,but I think that day is not far when india will also start loosing customers like me...one of my friend in a country like south africa got called by the ISp lol...so anything can happen,TATA CLEARLY SAID THEY ARE NOT RESPONSIBLE FOR ANYTHING,btw ..what we are supposed to do with a 2 mbps connection then which costs 1050+ with tax with 120 hours (minus 10 hours 2 be on the safe side) surfing period per month!!!surf google and check mails?

  34. #34
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    Yeah and posting into forums...
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    I can not download torrents ok...can not download mediafire ok...or hotfile premium ok...but still i ll download 120gig a month, tata can't stop me,those cheaters,i will not allow them loot my 1000 bucks fr 500mB data a month..no ways

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    hey buddyy m also facing the same problem frm last 4 days.,, nd even nt gt ne solution yet.,, plzz do tell me whenever u get the solution.,, m also using photon plus.,, same problem m facing yaar

  37. #37
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    The best solution would be to switch ISP.
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    I am also facing the same problem. I called them and they denied having any knowledge of this. But they asked me to use a different connection and check, which I will surely do tomorrow!
    MICROSOFT MVP 2008

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    hey frnds is dere any way to download movie.,, u knw p2p client nt working.,, ne other way ????

  40. #40
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    You can ask to resolve problems with your p2p client to the members.
    Where to download movies is not a not a allowed thing in the forum.You should go to suprbay for this.


    But you can always search for it
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    chennai being one of the metropolitan villages in india there are no other option in my area except bsnl and reliance wimax and Mblaze which are equally poor...
    there is no solution for this,I have private torrents and premium accounts and I am forced 2 download at 7-8kBps now and pay 1000 INR for 120 hours..welcome to India!


    solution is trial and error method of http files and servers,some may still be unblocked....I have already lost my 35USD paid for hotfile premium

    one thing I wanna know is that no online TRAFFIC SHAPING test can detect TATA shaping traffic......I bought new laptop today and on the fresh Os as well the torrents,rapidshare,hotfile mediafire gave 1-8 kBps and youtube or some other servers gave 220kbps.....how to confirm TATA is shaping traffic

    one thing I wanna know is that no online TRAFFIC SHAPING test can detect TATA shaping traffic......I bought new laptop today and on the fresh Os as well the torrents,rapidshare,hotfile mediafire gave 1-8 kBps and youtube or some other servers gave 220kbps.....how to confirm TATA is shaping traffic
    Last edited by absn93; 5th April 2011 at 12:21 AM. Reason: Automerged Doublepost

  42. #42
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    Tata is may not be actually shaping the traffic, it is also possible that they have a separate gateway for each type of traffic.Which have limited bandwith.
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    whoa!all torrents at once?wow,and u say it is not intentional????????????????

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    well absn93 , what tata is doin is intentional, there is no doubt about that . i am also getting problem from last 10 days . i have tried everything but of no use , utorrent , vuze , bitcomet, limewire every one has speed not more than 7-14kbps which was 200+ avg previously . but the speed on filesonic , netload seems ok with me . have u got any solution .

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    No brother,have no solution till now...the problem is TATA is the 1st one to entirely Block torrents...as paying 1k for 120 hours a month and getting 7kBps is as good as blocking,I am really scared as what will happen if filesonic also gets blocked...I have no other option so I am sticking with TATA but I think after 3-4 months all will start stopping tata including me when airtel will enter this area,post reviews,let everyone know the true face of tata so that no one else goes for photon plus time based plans,I am getting 28+kBps on gprs on my private torrents....but 7K on photon plus

  46. #46
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    I asked the Tata Photon guy to come to my office. I showed him torrent speeds using BSNL dataone and Photon side by side. After seeing the difference, He has kept the complaint open and has admitted that the problem is from their end. They are saying that they will keep the complaint open for 2 days. Let's see.
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    Tata is not going to do anything , so its better to look for alternatives . I have called their nodal officers - branch managers - technical head , they are all clueless (or trying to be innocent) , but be its chandigarh or kolkata or mumbai this problem is everywhere as per my information from my photon user in these cities. I was using tata only for downloading otherwise no company can beat BSNL . I m paying 1000 rs + tax for speed of 7kbps. Even MY 512kbps of BSNL gives consistent 60-70kbps. I will see this month otherwise will go for other options.

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    Default facing exactle same problem

    ur problem is genuine.. i have been facing the exactly same problem..

    I just purchased a tata photon plus in new delhi a week ago... am getting 200kbps+ speeds on websites like microsoft/avast (all legal softwares websites).. also getting around 100kbps transfer rate on "fileserve"..

    But on all the rest of the sites like "RAPIDSHARE, MEGAUPLOAD, HOTFILE, FILEFACTORY" and even for TORRENTS, the max speed I am getting is 10kbps.

    I am paying Rs1000 per month for this plan and this truly sucks.. we surely need to find a solution to this.. even if we can get the speed in torrents at around 100kbps, then also it will be a huge relief.. otherwise what are we supposed to do with a 2-3 mbps internet and not being able to download anything???????

    Plz need solutions for this..

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    Unhappy

    It's a national thing for sure. It's happening here in Mangalore too.Same problem here, megaupload, filesonic,rapidshare.The pages just refuse to load. Using this device for one and a half years .Only two other options here are DOCOMO 3G and BSNL (aarrgghhh!!.) Airtel won't give me a fixed connection. The good old days are over I feel

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    there is no point complaining,they will say they are preventing illegal downloads that's it and we can not defend ourselves,leave tata and get even a gprs connection,they are giving 3 times the speed good old days are over obviously but I am not surprised it is happening in Karnataka too as the above user said as in bangalore my device had full signal and did not even load google in 4 days of stay,my friend from nagpur also confirmed the same issue,in my hometown in north east also same problems have started,so north east,west bengal,karnataka,delhi,maharshtra,tamilnadua,andhr a covered up...what's left lol,go for reliance,costlier but better than spending 1082 bucks for surfing google

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    I have tried and few things that may work , like virtual bit torrent clients , one is wyzo , with wyzo u can download torrent directly without any torrent program from torrent site , all torrent sites are supported . one is bitlet.org its a virtual bit torrent client , other is greedy torrents. Do some R&D may be we find some way .

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    oh...new thing.hmm

    I tried this way and I wasted 8 hours of my monthly limit it just hangs up and after few tries and completing 77% of the file at 35odd K...it refused to resume....oh gosh..................
    anyways thanks for the info,but it is 2 risky to try for people with time based tariff.....I have lost almost 2-3 days of time trying this... sad....
    Last edited by absn93; 15th April 2011 at 01:52 PM. Reason: Automerged Doublepost

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    Quote Originally Posted by absn93 View Post
    oh...new thing.hmm

    I tried this way and I wasted 8 hours of my monthly limit it just hangs up and after few tries and completing 77% of the file at 35odd K...it refused to resume....oh gosh..................
    anyways thanks for the info,but it is 2 risky to try for people with time based tariff.....I have lost almost 2-3 days of time trying this... sad....
    Dear Customer,

    Greetings from Tata Indicom!

    We sincerely apologize for the inconvenience caused to you.

    We request you to kindly provide us your Tata photon connection details, your e-mail Id or your alternate contact number, which will assist us in doing the needful.

    We assure you that we are committed to resolving the issue to your satisfaction.

    Please mail us at Customer.care@tatatel.co.in.

    Thanks and Regards,
    Customer Care,
    Tata Indicom.

  54. #54
    Silver Member axel's Avatar
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    That will be the world's most wicked suggestion &/or solution I heard.


    1. This is not a local case but a nationwide phenomenon, taking the e-mail address will be a shallow blacklisting which you did already and if I'm wrong what for pete's sake really happened to p2p file sharing and file hosting sites?

    2. If you really want to be trusted fill in your real name and verification proof as a signature &/or avatar.

    3.Being a Tata customer for 3 years your service and customer support sucks big time.
    Whenever I go to customer care 12524 I have to listen 3 hour version of Born free after which I get to talk to a "so not so" executive who doesn't know how to eat potato chips.

    4. Do you guys have a template ready? Whenever a customer says something you just copy paste the same lines?


    May you and your telecom department live forever (In Amazon & Antartica and maybe Jhumritalaiya).

    Regards
    You Live What You Love

  55. #55
    Junior Member
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    tata cc guy said

    "sir I am sorry to say,but this filtering is intentional from tata and if you want you can terminate your connection."

    end of story

  56. #56
    Silver Member axel's Avatar
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    Mar 2011
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    Bullshit!!! If that's the case Sancharnet would've been banned by now.
    You Live What You Love

  57. #57
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    but he told me like that and someone else aLSO posted similar things i saw in forum...I dunno whether they r drunk or wat but Tata is getting themselves in deeps**t now

  58. #58
    Junior Member
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    Apr 2011
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    Default confirmed: no solution to this problem

    registered 2 complaints in Tata photon.. finally the guy came to my place and gave me the so called "inside info", that tata is blocked these websites-it has given all these websites a seperate band to restrict the speeds to max of 8-9 kbps and that NOTHING CAN BE DONE ABT THIS

    IS THIS SAME CAPPING HAPPENING IN RELIANCE NETCONNECT or MTS BLAZE too?? coz i am definitely abt to dump my photon for either of these 2... anyone any idea??

    so all tata photon users, be disappointed and get ready to dump ur photons too coz this problem will not be solved by these bastards..

  59. #59
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    haha and another great news for those like me who are shifting to other options is that now TATA has started blocking all sites at max 256 kbps throughout the day except 2am to 6am even on time based plans,so here is wishing all the guys still sticking with TATA a big Bear hug,may god give you strength rofl

  60. #60
    Platinum Member mickey's Avatar
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    Quote Originally Posted by absn93 View Post
    TATA has started blocking all sites at max 256 kbps throughout the day except 2am to 6am even on time based plans,so here is wishing all the guys still sticking with TATA a big Bear hug,may god give you strength rofl
    lol... guess what, the same stuff told to me by a Tata Photon shopkeeper..
    job takes the child away.

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