India Broadband

siddiqui · 06-11-2007, 02:38 PM

Dear mr. Single one can you provide me the emails of tata managment level and your area so that ican mail them and let them know that the problem i am facing and similiar problem faced by around 50 tata customers can be solved and there reputation will be protected, The same problem what you where facing is what i am facing now , the tata engineers came checked replaced router adviced but no use, i even suggested him that the problem was sure to be with DSlam side so please help me out in this regard

blogspot · 14-11-2007, 12:55 PM

Watzzup just going through lot of blogs with ref to the matters related to the TATA indicom broadband consumers suffering and wanted to create a unified voice for all of us.
Hence you are requested to provide your vsnl/ tataindicom email id and user id complaint no.

esoft31@yahoo.com · 08-12-2007, 02:26 PM

i.e. you have tried all posible ways to solve this problem now you can ask your servise provider or network administrator.
there are too many problems with TI i prefer BSNL always.

single_one · 16-03-2008, 12:20 AM

Just message me your email address I will send you all the email list to you.

Quote:

Originally Posted by siddiqui

Dear mr. Single one can you provide me the emails of tata managment level and your area so that ican mail them and let them know that the problem i am facing and similiar problem faced by around 50 tata customers can be solved and there reputation will be protected, The same problem what you where facing is what i am facing now , the tata engineers came checked replaced router adviced but no use, i even suggested him that the problem was sure to be with DSlam side so please help me out in this regard

Bimal3600 · 16-03-2008, 11:02 AM

Your solution is: Find a different service provider...however big a problem and money loss that may mean.
If you continue..
1) You can't register a complaint. Your system is working/showing usage...
2) After 2-3 weeks of fighting/escalation...you get a complaint #, which is closed immediately. Your system is working/showing usage...
3) Their server will fail
4) Your local connection will start failing...the issue is with cable and server in your locality...no one can do anything
5) YOU WILL BE CHARGED EXTRA ON YOUR PREPAID CONNECTION ... YOUR ACCOUNT WILL BE SUSPENDED BEFORE YOUR ACTUAL END DATE.

Customer service will be as efficient as they are now

single_one · 16-03-2008, 03:54 PM

Bimal,

I belive we should have tried all our best before giveup
Once my issue was solved I have not faced any problem till date touch wood

If you change Service Provider chance to get similar service is around 90% so possibly you will again get stuck with same situation.

In my area I have heard that Reliance has similar bad service, same is the case with Airtel.

Rest all depends what all risk ready to take.

06-11-2007, 02:38 PM	#11
siddiqui Junior Member Join Date: Nov 2007 Posts: 5 Rep Power: 0	Can you provide your area and Tata Managment emails pls Dear mr. Single one can you provide me the emails of tata managment level and your area so that ican mail them and let them know that the problem i am facing and similiar problem faced by around 50 tata customers can be solved and there reputation will be protected, The same problem what you where facing is what i am facing now , the tata engineers came checked replaced router adviced but no use, i even suggested him that the problem was sure to be with DSlam side so please help me out in this regard

14-11-2007, 12:55 PM	#12
blogspot Junior Member Join Date: Aug 2007 Posts: 15 Rep Power: 0	Watzzup just going through lot of blogs with ref to the matters related to the TATA indicom broadband consumers suffering and wanted to create a unified voice for all of us. Hence you are requested to provide your vsnl/ tataindicom email id and user id complaint no. Last edited by Admin; 15-11-2007 at 01:49 AM.

08-12-2007, 02:26 PM	#13
esoft31@yahoo.com Junior Member Join Date: Dec 2007 Age: 21 Posts: 5 Rep Power: 0	Tata Indicom i.e. you have tried all posible ways to solve this problem now you can ask your servise provider or network administrator. there are too many problems with TI i prefer BSNL always. Last edited by mmm; 08-12-2007 at 03:32 PM.

16-03-2008, 11:02 AM	#15
Bimal3600 Junior Member Join Date: Feb 2008 Posts: 8 Rep Power: 0	Tata Indicom Is Terrible Your solution is: Find a different service provider...however big a problem and money loss that may mean. If you continue.. 1) You can't register a complaint. Your system is working/showing usage... 2) After 2-3 weeks of fighting/escalation...you get a complaint #, which is closed immediately. Your system is working/showing usage... 3) Their server will fail 4) Your local connection will start failing...the issue is with cable and server in your locality...no one can do anything 5) YOU WILL BE CHARGED EXTRA ON YOUR PREPAID CONNECTION ... YOUR ACCOUNT WILL BE SUSPENDED BEFORE YOUR ACTUAL END DATE. Customer service will be as efficient as they are now

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India Broadband

Tata Indicom Broadband amazing problem- frequent disconnect - Please Help

Tata Indicom Broadband amazing problem- frequent disconnect - Please Help

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16-03-2008, 03:54 PM	#16
single_one Junior Member Join Date: Jul 2007 Posts: 12 Rep Power: 0	Bimal, I belive we should have tried all our best before giveup Once my issue was solved I have not faced any problem till date touch wood If you change Service Provider chance to get similar service is around 90% so possibly you will again get stuck with same situation. In my area I have heard that Reliance has similar bad service, same is the case with Airtel. Rest all depends what all risk ready to take.

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