Thread: Tata photon is the worst internet service provider

When I took connection worked fine for one week the all speed issue started everytime they used to give me date that it will be resolved.
Even the account manager abinit giving false promises initially then no one cares though you send any mails no shame for these bastards. they have given name called nodal officer but its all fake. I stay in concorde manhattan bangalore in ec1
so beware of these people.

Originally Posted by customer414

When I took connection worked fine for one week the all speed issue started everytime they used to give me date that it will be resolved.
Even the account manager abinit giving false promises initially then no one cares though you send any mails no shame for these bastards. they have given name called nodal officer but its all fake. I stay in concorde manhattan bangalore in ec1
so beware of these people.

Dear Customer,

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Photon connection details, e-mail id or your alternate contact number, which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer Care,
Tata Indicom.

This the useless system generated email you get from tata photon customer care or nodal offices. I am facing the same problem from day 1 and till now no solution from past 3 months. BSNL broad band connection in rural areas works well when compared to this service. I sincerely request you to test the speed at your locality and then go for the USB and connection. They are the cheaters in disguise

Originally Posted by Tata Indicom

Dear Customer,

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Photon connection details, e-mail id or your alternate contact number, which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer Care,
Tata Indicom.

I have airtel 2 Mbps & Reliance 4 Mbps both unlimited at the same time facing lots of problems with reliance i have bought it just 15 days back.
on other hand airtel is best till now for me.

Usually i play online games on Europe servers. Ping for both connection are same Its 170 to 220 (Which High) For Asian servers it has different ping

Reliance 50-70 (connection unstable)
Airtel 90-100 (U can play like 4 to 5 days continuous)

Although reliance has good connectivity but terrible service (Launched 7 complaints till now still no solution) I am going to stick with Airtel.

For 4 mbps connection(Reliance) I should receive 400 to 500 KB/sec download speed it gives only 50 to 70 sometime 10 KB/sec (For single download) where Airtel gives 200 to 240.

Ping
Reliance 8/10
Airtel 5/10

Connectivity (disconnection)
Reliance 5/10
Airtel 10/10

Download speed
Reliance 0/10 (don't miss judge me its really that bad)

Customer care
Reliance OK

Airtel Good