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Tatadocomo stealing money from prepaid account balance

  1. #1
    Junior Member
    Join Date
    Aug 2011
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    2

    Default Tatadocomo stealing money from prepaid account balance

    Hydrerabad

    Tatadocomo stealing money from prepaid account balance

    Complaint # GBL0913913655 dated Aug 30, 2011

    I am a tatadocomo customer with the 903040**** mobile # I have
    notice tatadocomo is stealing money from my prepaid account balance.
    Early this month Rs.4/- was deducted and when I called Customer Care I
    was told this was because I activated Games Vale Pack "which is a
    white lie" by tatadocomo and when I asked the Customer Care executive
    for more details, he apologized and agreed to refunded the deducted
    amount.
    On Aug 30, 2011 tatadocomo stole away Rs.57/- from my prepaid balance.
    I called Customer Care and register a complaint (GBL0913913655
    complaint No.) immediately Rs.27/ had been refunded. I am still
    waiting for tatadocomo to refund Rs.30/.
    It a shame on the tatadocomo's management who is now stealing its customers.
    Last edited by SmoothVibes; 31st August 2011 at 04:50 PM. Reason: Phone number edited, Please mind that posting personal details like contact number and email address is not allowed on forum.

  2. #2
    Junior Member
    Join Date
    Jul 2011
    Posts
    12

    Default

    Its also applied to send so called toll free number 53333 When u call customer care they will reply tht 53333 is toll free to send sms for any service act or or deact but if u chk yr balance its charged Rs. 3/sms so TATA DOCOMO pure cheating