Thread: Need help with Tata Photon Plus

hello,
i have a tata photon plus prepaid and i use on my laptop. i was wondering if i could share the connection to Android phone too. So i did a little research and downloaded a software called Connectify. It makes me my laptop as a wifi hotspot. after all installation, i started the hotspot and my phone found the hotspot. but when press connect... it doesnt get connected.. all it does is this >> connecting - authenticating-disconnecting. this process gets repeated till i turn off wifi on my phone. i have added it the my firewall too. Is there something I'm missing??? Help me please.

Originally Posted by free

hello,
i have a tata photon plus prepaid and i use on my laptop. i was wondering if i could share the connection to Android phone too. So i did a little research and downloaded a software called Connectify. It makes me my laptop as a wifi hotspot. after all installation, i started the hotspot and my phone found the hotspot. but when press connect... it doesnt get connected.. all it does is this >> connecting - authenticating-disconnecting. this process gets repeated till i turn off wifi on my phone. i have added it the my firewall too. Is there something I'm missing??? Help me please.

Dear Customer,

Greetings from Tata Docomo!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata connection details, e-mail id and your alternate contact number which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

For any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

Thanks and Regards,
Customer care
Tata Docomo.