Results 1 to 4 of 4

Not able to browse few websites netmagicsolutions.com, in.yahoo.com- TATA Broadband

  1. #1
    Junior Member
    Join Date
    Jan 2012
    Posts
    1

    Default Not able to browse few websites netmagicsolutions.com, in.yahoo.com- TATA Broadband

    Not able to browse few major websites using TATA Broadband with Static IP 100 MBPS.
    Able to ping, trace but not able to browse those website using this connection. But in the same PC, using different internet connection(bsnl or airtel), I am able to browse the same website, trace and ping. So no issues with the websites. Also the static ip provided to us is not blocked.
    The IP address is(my static ip): 61.17.121.2, which i can able see when i browse whatismyip.org. Also the same one is configured in my eithernet card.

    One and half months before, we taken new broadband connection from TATA.
    This is connection is through Fibre and to our switch is Eithernet.
    So we are getting internet connection directly by CAT5 Eithernet. No modem.
    This is connection is 100Mbps line with Static IP. We have opted this for speed, static Ip.

    I was chasing with TATA people for more than a month, till now I am struggling.

    Below are the few websites I am not able to browse.
    Yahoo! India - Yahoo India Website
    Indian Entrepreneurs | Startups | Small Businesses Resources - Some Business - Indian Website
    Leading IT Managed Service Providers with Datacenters in India - Netmagic Solutions - Netmagic- ISP Website, Datacenter website

    Domain Names are resolving, able to ping and trace.
    C:\Users\Administrator>ping in.yahoo.com

    Pinging in-fp-in.wg1.b.yahoo.com [121.101.152.229] with 32 bytes of data:
    Reply from 121.101.152.229: bytes=32 time=102ms TTL=56
    Reply from 121.101.152.229: bytes=32 time=28ms TTL=56
    Reply from 121.101.152.229: bytes=32 time=28ms TTL=56
    Reply from 121.101.152.229: bytes=32 time=28ms TTL=56

    Ping statistics for 121.101.152.229:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 28ms, Maximum = 102ms, Average = 46ms

    C:\Users\Administrator>
    C:\Users\Administrator>tracert in.yahoo.com

    Tracing route to in-fp-in.wg1.b.yahoo.com [121.101.152.229]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.0.10
    2 1 ms 1 ms 1 ms sttaic61.17.121-1.jpr-vsnl.eth.net [61.17.121.1]

    3 1 ms 1 ms 1 ms 172.31.161.13
    4 2 ms 1 ms 1 ms 172.31.68.66
    5 2 ms 1 ms 1 ms 172.31.68.85
    6 2 ms 2 ms 2 ms 172.31.8.133
    7 3 ms 3 ms 2 ms 59.163.16.54.static.vsnl.net.in [59.163.16.54]
    8 * * * Request timed out.
    9 26 ms 26 ms 26 ms 172.31.10.6
    10 33 ms 33 ms 33 ms 121.242.147.2.static-mumbai.vsnl.net.in [121.242
    .147.2]
    11 33 ms 33 ms 34 ms te-8-3.bas-a1.in.yahoo.com [121.101.156.223]
    12 28 ms 29 ms 28 ms ir1.fp.vip.in.yahoo.com [121.101.152.229]

    Trace complete.

    C:\Users\Administrator>
    C:\Users\Administrator>tracert netmagicsolutions.com

    Tracing route to netmagicsolutions.com [180.179.50.129]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.0.10
    2 2 ms 1 ms 2 ms sttaic61.17.121-1.jpr-vsnl.eth.net [61.17.121.1]

    3 2 ms 1 ms 1 ms 172.31.161.13
    4 2 ms 1 ms 1 ms 172.31.68.66
    5 2 ms 2 ms 2 ms 172.31.68.85
    6 2 ms 2 ms 2 ms 172.31.8.133
    7 3 ms 2 ms 2 ms 59.163.16.54.static.vsnl.net.in [59.163.16.54]
    8 2 ms 2 ms 2 ms 172.29.251.1
    9 * * * Request timed out.
    10 2 ms 2 ms 2 ms 172.25.76.54
    11 4 ms 4 ms 4 ms 59.163.105.169.static-chennai.vsnl.net.in [59.16
    3.105.169]
    12 4 ms 6 ms 4 ms 180.179.37.54
    13 4 ms 3 ms 4 ms 180.179.32.156
    14 4 ms 3 ms 3 ms 180.179.50.129
    15 4 ms 4 ms 3 ms 180.179.50.129

    Trace complete.

    C:\Users\Administrator>


    C:\Users\Administrator>nslookup netmagicsolutions.com
    Server: UnKnown
    Address: 192.168.0.32

    Non-authoritative answer:
    Name: netmagicsolutions.com
    Address: 180.179.50.129


    C:\Users\Administrator>

    When I check with ISP(Tata) they are said, it is your datacenter issue, please ask them(netmagicsolutions.com).
    But in.yahoo.com is not working and few other indian sites are not working. yahoo.co.in is working.

    Anyone had the same experience and resolved the issue, share your experience and how you have resolved.
    Any knows how to resolve, please help me.

    There is no firewall issue, since it is working on the same machine using different internet connection.
    There is no DNS issue, since trace route and ping the domain is working.
    There is no issue with the website, since I am able to browse in the same machine using different internect connection.
    There seems to be issue with ISP side or Website provider network(but least case)
    There are few other websites, which are not working hosted with netmagicsolutions.com using this broadband connectivity.

    -Kannan

  2. #2
    LEARNER
    Join Date
    Aug 2007
    Posts
    15,263

    Default

    1.
    Start RUN type cmd Ok
    New window type
    C:\Users\xxxxx>netsh interface ipv4 show subinterfaces"
    Note MTU values.

    2.
    Backup Registry entries.

    3.use this command to set an mtu value of 1460
    under windows
    "netsh interface ipv4 set subinterface "Local Area Connection" mtu=1460 store=persistent"
    or 1432
    4.
    Recheck websites.
    4.
    Another test:
    C:\Users\xxxxx>ping yahoomail.com -f -l 1460

    Pinging yahoomail.com [68.180.206.184] with 1460
    bytes of data:
    Reply from 68.180.206.184: bytes=1460 time=285ms TTL=54
    Reply from 68.180.206.184: bytes=1460 time=285ms TTL=54
    Reply from 68.180.206.184: bytes=1460 time=285ms TTL=54
    Reply from 68.180.206.184: bytes=1460 time=283ms TTL=54

    Select MTU value without packet loss.
    5.
    sometimes the value +28 also may work.

    Feedback.

  3. #3
    Platinum Member mickey's Avatar
    Join Date
    Jan 2009
    Posts
    6,948

    Default

    lets first start with basic computer security...

    maybe your pc is compromised with a browser hack.. so please scan all your pc using these tools.

    1. winpetrol (scotty) free version (check for cookies, unwanted registry(only if you are advanced user).
    2. spyware terminator
    3. malware bytes. Microsoft Security Essentials etc..

    run all scans, check whats result of the scan and post here..
    job takes the child away.

  4. #4
    Tech Crazy!! sarveshmotihari's Avatar
    Join Date
    Jan 2012
    Posts
    644

    Default

    Try to use Google Dns...

Similar Threads

  1. Any Microsoft and Yahoo websites are not opening.
    By saps19 in forum Tata Indicom broadband
    Replies: 24
    Last Post: 1st April 2010, 09:58 AM
  2. Important : Yahoo mail user (yahoo, ymail, rocketmail)
    By Admin in forum Suggestions and Complaints
    Replies: 22
    Last Post: 7th February 2010, 10:32 AM
  3. Unable to browse/access some websites
    By deepakhg in forum BSNL broadband
    Replies: 8
    Last Post: 15th October 2008, 06:58 PM
  4. Some websites not opening in BSNL Broadband
    By regency in forum BSNL broadband
    Replies: 8
    Last Post: 30th December 2007, 08:57 PM
  5. Replies: 1
    Last Post: 17th October 2007, 11:43 AM