Results 1 to 2 of 2

Worst experience with Tata Photon (NETWORK & CUSTOMER SERVICE)

  1. #1
    Junior Member
    Join Date
    Feb 2012
    Posts
    1

    Default Worst experience with Tata Photon (NETWORK & CUSTOMER SERVICE)

    I had launched a complaint in the month of dec 2011 with the complaint no. 291100737 regarding the refund of my advance rental of Rs.5000 due to the network issue form Tata Photon, but till now there is no time frame given to me for refund, its almost 2 months I am waiting for it, but still I was not told anything about it.
    On top of this the behavior from your customer service rep & manager are worst.
    Forwarding mails & asking the same is also of no use.
    My services are also barred since jan 2012.
    I need to know when Iíll be getting my money back & why is it taking so long to resolve one complaint.
    My Photon no. is 9223616179 & a/c no. is 980142371.

  2. #2
    Bronze Member
    Join Date
    Feb 2012
    Posts
    125

    Default

    try your regions Nodal officers and ask them for help and clearing state them that you will take them to the consumer court if not sorted out.

    Justice delayed is justice denied.

Similar Threads

  1. Tata Photon connectivity is the worst and their customer care
    By venkatjv in forum Tata indicom Photon
    Replies: 6
    Last Post: 24th November 2012, 12:19 PM
  2. Replies: 1
    Last Post: 10th October 2012, 03:03 PM
  3. Never go 4 TATA Photon + - Worst Customer Service
    By cruze in forum Tata indicom Photon
    Replies: 1
    Last Post: 8th May 2011, 06:02 PM
  4. Worst tata photon plus customer service its proof email
    By mechboyabhishek in forum Tata Indicom broadband
    Replies: 1
    Last Post: 1st March 2010, 08:50 PM
  5. WORST Customer service experience EVER
    By India Broadband in forum Hathway
    Replies: 0
    Last Post: 21st July 2006, 04:03 PM