Worst experience with Tata Photon (NETWORK & CUSTOMER SERVICE)

I had launched a complaint in the month of dec 2011 with the complaint no. 291100737 regarding the refund of my advance rental of Rs.5000 due to the network issue form Tata Photon, but till now there is no time frame given to me for refund, its almost 2 months I am waiting for it, but still I was not told anything about it.
On top of this the behavior from your customer service rep & manager are worst.
Forwarding mails & asking the same is also of no use.
My services are also barred since jan 2012.
I need to know when I’ll be getting my money back & why is it taking so long to resolve one complaint.
My Photon no. is 9223616179 & a/c no. is 980142371.

try your regions Nodal officers and ask them for help and clearing state them that you will take them to the consumer court if not sorted out.

Justice delayed is justice denied.