India Broadband

BlacK_rozE · 08-08-2008, 10:31 PM

Hmm.. Itz JusT 1 weeK .. AnD I've StaRTeD FacinG ProBlem's ...

Ok .. Nw if We Are TalkinG aBt CusTomeR CaRe ...
TheY aRe QuitE FriendLy .. HeLpeD Me in waTeVeR waY He coulD ..

AnD TheN He SaiD He Can SeNd An EnGiNeeR to VisiT My HouSe .. Also AskeD The PreFFered TiMinG's .. I Told Him it WoulD be 12:00 A.M ...

... NxT DaY .. The EnGiNeeR waS aT my HomE .. i.e 2daY ..

BuT He CoulDn't SolVe My ProBlem ...

handsomerockus · 10-08-2008, 06:58 PM

10/10
Great speed; great service.

niranjan_sharma · 24-08-2008, 10:33 AM

Guys .. what about the new Night Unlinited Plan which provide 2Mbps speed... where we get 9am to 9pm free download ?

media4fun · 25-08-2008, 01:37 PM

Guys, I faced tons of problem with TATA from the moment of installation. But now for the past two months it is working fine. There is escalation matrix for customer care. Customer care -> Nodal officers -> appellate authority. I usually wait for 48 hrs and if the problem was not resolved i used to escalate it to nodal officer, in my case Mr. Shankar of Chennai zone. Whenever i send him a mail he promptly calls back and sends his team to resolve the issue. When the customer care came to know that iam escalating the issues, they are prompt in response and remedies.

Speed of the TATA connection is always great. I have infinity 1 Mbps and i always get close to 990 to 1020 Kpbs any time when i try to download, I ran a throughput test for 24 hrs and the speed never dropped below 900 Kpbs. Guess how costly is to get 1:1 speeds. I have airtel as backup as my job involves remote troubleshooting of international clients. Though airtels customer service is very good the speed will be 1:4 mostly.

BlacK_rozE · 28-08-2008, 06:13 PM

Quote:

Originally Posted by niranjan_sharma

Guys .. what about the new Night Unlinited Plan which provide 2Mbps speed... where we get 9am to 9pm free download ?

i get 230 - 250 kbps speed ..

adi231189 · 29-08-2008, 07:32 PM

Ok me using TATA for 1.5 Years Now and The Worst Conenction in Delhi Net get's a problem every 3 days in a week.Speed is good but Reliability 0/10.The CC guys are big time jokers.Every time they just assure that it will get rectified i have registered till now 64 complaints of the same PPP problem but they have no permanent resolution to this.Now just waiting for Airtel which is laying there cable.On Speed front it was ok 1:1 ratio speed no problem and also there Tariffs are little bit on higher side and paying that much and only getting net for 20 days in month is waste of Money from My side DON'T GO FOR TATA go for ur Cable guy he will provide better service.

8888inc · 29-09-2008, 05:54 AM

I'd give it a 3.. Not a week goes by when I haven't had to register a complaint.. And then it takes a day to solve and another problem surfaces within the next 2 days

Admin · 29-09-2008, 06:30 AM

I have become allergic to the name Tata... I develop rashes when some one utters this name

Read my review on Tata wimax in the tata wimax section..

mexican · 10-10-2008, 03:05 PM

Connection uptime is good. Rarely is the service down.

But the speed is entirely another thing.
You subscribe for 512 kbps and you end up getting 130kbps at the most!
Yeah, not even 50%.

I have made tens of calls/emails to them regarding my speed, but each time, they give you a complaint, have an engineer sent over, everything goes into a circle again.

The point is, TATA wimax network cannot handle network congestion and they are issuing connection to new users, without looking at their network capability!
With each passing day, the your speed gets slower.
Such pathetic crap TATA is.

By the way, am in Bangalore.

If I were to honestly advice you, you are better off using a DSL service. Never get Wimax and that too from TATA. Worthless crap!

kushty · 15-10-2008, 06:26 PM

Hi i live in mumbai, Thakur Village. I just got Tata inidcom after Using Hatyway.
I am payin 2000 rs p/mfor 512 UL and gettin bad ping every where but it is stable and speed also . When I had hatyway ping was very good but it was not stable. Every 5 mins while playin Game online i use to get Connection Interuped. same for speed, and half of the time it was off. does any1 know how to get the reliance ppl to put their wire in Thakur area or airtel. i am fed of these Isp.
If any1 that live in thakur village can U plz Help.
and if any1 know how to make ping better on tata that will help also. they have given me some wierd ip too it ends in 1.2

View Poll Results: Rate your Tata Indicom broadband on scale of 1 to 10? 1, worst and 10 the best.
1	31	28.97%
2	6	5.61%
3	6	5.61%
4	10	9.35%
5	9	8.41%
6	9	8.41%
7	5	4.67%
8	9	8.41%
9	5	4.67%
10	17	15.89%
Voters: 107. You may not vote on this poll

10-10-2008, 03:05 PM	#49
mexican Junior Member Join Date: Aug 2008 Posts: 1 Rep Power: 0	Pathetic speed Connection uptime is good. Rarely is the service down. But the speed is entirely another thing. You subscribe for 512 kbps and you end up getting 130kbps at the most! Yeah, not even 50%. I have made tens of calls/emails to them regarding my speed, but each time, they give you a complaint, have an engineer sent over, everything goes into a circle again. The point is, TATA wimax network cannot handle network congestion and they are issuing connection to new users, without looking at their network capability! With each passing day, the your speed gets slower. Such pathetic crap TATA is. By the way, am in Bangalore. If I were to honestly advice you, you are better off using a DSL service. Never get Wimax and that too from TATA. Worthless crap!

15-10-2008, 06:26 PM	#50
kushty Junior Member Join Date: Oct 2008 Age: 19 Posts: 1 Rep Power: 0	Tata Bad ping but stable Hi i live in mumbai, Thakur Village. I just got Tata inidcom after Using Hatyway. I am payin 2000 rs p/mfor 512 UL and gettin bad ping every where but it is stable and speed also . When I had hatyway ping was very good but it was not stable. Every 5 mins while playin Game online i use to get Connection Interuped. same for speed, and half of the time it was off. does any1 know how to get the reliance ppl to put their wire in Thakur area or airtel. i am fed of these Isp. If any1 that live in thakur village can U plz Help. and if any1 know how to make ping better on tata that will help also. they have given me some wierd ip too it ends in 1.2

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08-08-2008, 10:31 PM	#41
BlacK_rozE Junior Member Join Date: Aug 2008 Age: 20 Posts: 11 Rep Power: 0	Hmm.. Itz JusT 1 weeK .. AnD I've StaRTeD FacinG ProBlem's ... Ok .. Nw if We Are TalkinG aBt CusTomeR CaRe ... TheY aRe QuitE FriendLy .. HeLpeD Me in waTeVeR waY He coulD .. AnD TheN He SaiD He Can SeNd An EnGiNeeR to VisiT My HouSe .. Also AskeD The PreFFered TiMinG's .. I Told Him it WoulD be 12:00 A.M ... ... NxT DaY .. The EnGiNeeR waS aT my HomE .. i.e 2daY .. BuT He CoulDn't SolVe My ProBlem ...

10-08-2008, 06:58 PM	#42
handsomerockus Junior Member Join Date: Aug 2008 Posts: 1 Rep Power: 0	10/10 Great speed; great service.

24-08-2008, 10:33 AM	#43
niranjan_sharma Junior Member Join Date: Apr 2008 Location: MANIPUR Posts: 23 Rep Power: 0	Guys .. what about the new Night Unlinited Plan which provide 2Mbps speed... where we get 9am to 9pm free download ?

25-08-2008, 01:37 PM	#44
media4fun Junior Member Join Date: Aug 2008 Posts: 1 Rep Power: 0	Guys, I faced tons of problem with TATA from the moment of installation. But now for the past two months it is working fine. There is escalation matrix for customer care. Customer care -> Nodal officers -> appellate authority. I usually wait for 48 hrs and if the problem was not resolved i used to escalate it to nodal officer, in my case Mr. Shankar of Chennai zone. Whenever i send him a mail he promptly calls back and sends his team to resolve the issue. When the customer care came to know that iam escalating the issues, they are prompt in response and remedies. Speed of the TATA connection is always great. I have infinity 1 Mbps and i always get close to 990 to 1020 Kpbs any time when i try to download, I ran a throughput test for 24 hrs and the speed never dropped below 900 Kpbs. Guess how costly is to get 1:1 speeds. I have airtel as backup as my job involves remote troubleshooting of international clients. Though airtels customer service is very good the speed will be 1:4 mostly.

29-08-2008, 07:32 PM	#46
adi231189 Junior Member Join Date: Aug 2008 Age: 19 Posts: 33 Rep Power: 0	Ok me using TATA for 1.5 Years Now and The Worst Conenction in Delhi Net get's a problem every 3 days in a week.Speed is good but Reliability 0/10.The CC guys are big time jokers.Every time they just assure that it will get rectified i have registered till now 64 complaints of the same PPP problem but they have no permanent resolution to this.Now just waiting for Airtel which is laying there cable.On Speed front it was ok 1:1 ratio speed no problem and also there Tariffs are little bit on higher side and paying that much and only getting net for 20 days in month is waste of Money from My side DON'T GO FOR TATA go for ur Cable guy he will provide better service.

29-09-2008, 05:54 AM	#47
8888inc Junior Member Join Date: Sep 2008 Posts: 1 Rep Power: 0	I'd give it a 3.. Not a week goes by when I haven't had to register a complaint.. And then it takes a day to solve and another problem surfaces within the next 2 days

29-09-2008, 06:30 AM	#48
Admin Join Date: Jan 2006 Location: New Delhi Age: 31 Posts: 3,682 Rep Power: 10	I have become allergic to the name Tata... I develop rashes when some one utters this name Read my review on Tata wimax in the tata wimax section..