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TATA PHOTON threatning going to court

  1. #1
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    Post TATA PHOTON threatning going to court

    Hi All,
    I have been following this group for quite some time. As few of our friends have posted similarly yesterday i received a call saying summons would be issued in Delhi High Court for non payment of bills. The whole issue is like this :
    1. I had been a user of the broadband Dongel since Jan 2010. the service was fine with no problems at all. It was a post paid connection .
    2. During Jan afteri used to have very frequent disconnections problems which every time i used to call the customer care to rectify. I even threatened that i would not pay them the monthly bill.
    3. After getting no reply i stopped payment of that months bills. After which the bill were generated every month for the next three months. The total due was about 1.4k. After which when i got a call from local partners about payment i refused saying that solve my issues then i will pay the amount.
    4. Yesterday i get a call from someone saying that he's a big lawyer from Delhi and he is waiting for a copy of arrest warrant but can help me if i cough up the unpaid bill which is nearly2.4know.
    The most important issue is the I dint recived any notice because am not in the address provided to TATA PHOTON at the time of getting connection. My question is is there any rule in the law to arrest for non payment of bills for the service not provided.

    Please help me what i have to do now??

  2. #2
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    Just my analysis of this case. The tricky part here is that they say that service has been provided and for stopping the service you need to apply for it in writing and have the acknowledgement of the same as your proof. As long as the service is provided you need to pay the bill as you have not paid the bill for the services provided by them then you are liable for legal action.

  3. #3
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    Is it really necessary to make payment i have told them if they solve this issues am ready to make payment but they dint bothered to solve the network issues..

  4. #4
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    Default Move to Consumer Court & other Blogs.. Photon Plus is WORST!!

    Quote Originally Posted by vyshak View Post
    Is it really necessary to make payment i have told them if they solve this issues am ready to make payment but they dint bothered to solve the network issues..
    You should move to Consumer Court for this, as they FAILED to provide you the service, they are asking the payment for..

    You were luckier than me... I stuck with them by paying Rs. 5000 in advance for 6 Months & faced same issue of continuous disconnections & VERY slow speed, that is 12kbps to 60 kbps [Well, with 92-98% signal strength & with in full speed download limit of Photon Plus] in around Rs. 900/ month for GPRS speed!!

    After continuous harrasment for 6 months, they are refusing to refund me my 5000 rs.
    So I have now decided to tell other consumers in India about their service & speed on National TV - CNBC Awaaz Pehredar. If it still remain unresolved, I will finally move to consumer court to claim NOT only my payment but also the compensation for all the harrasment!!
    I swear, I will not leave my 5000 Rupees wasted on them!!
    Wish me goodluck
    Thanks..
    sunny_dole likes this.

  5. #5
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    Default

    Quote Originally Posted by vyshak View Post
    Hi All,
    I have been following this group for quite some time. As few of our friends have posted similarly yesterday i received a call saying summons would be issued in Delhi High Court for non payment of bills. The whole issue is like this :
    1. I had been a user of the broadband Dongel since Jan 2010. the service was fine with no problems at all. It was a post paid connection .
    2. During Jan afteri used to have very frequent disconnections problems which every time i used to call the customer care to rectify. I even threatened that i would not pay them the monthly bill.
    3. After getting no reply i stopped payment of that months bills. After which the bill were generated every month for the next three months. The total due was about 1.4k. After which when i got a call from local partners about payment i refused saying that solve my issues then i will pay the amount.
    4. Yesterday i get a call from someone saying that he's a big lawyer from Delhi and he is waiting for a copy of arrest warrant but can help me if i cough up the unpaid bill which is nearly2.4know.
    The most important issue is the I dint recived any notice because am not in the address provided to TATA PHOTON at the time of getting connection. My question is is there any rule in the law to arrest for non payment of bills for the service not provided.

    Please help me what i have to do now??
    its no lawyer... bluffing... none is gonna hire a lawyer for 3000

  6. #6
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    Banks, telecom cos., hire lawyers on a consolidated payment basis and hand over the pending cases to them irrespective of the amount due they look after the legal aspects.

  7. #7
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    tats y i never go for post paid ...if a service is nt available in pre paid, i dont take it... better safe than sorry

  8. #8
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    Default

    Quote Originally Posted by vyshak View Post
    Hi All,
    I have been following this group for quite some time. As few of our friends have posted similarly yesterday i received a call saying summons would be issued in Delhi High Court for non payment of bills. The whole issue is like this :
    1. I had been a user of the broadband Dongel since Jan 2010. the service was fine with no problems at all. It was a post paid connection .
    2. During Jan afteri used to have very frequent disconnections problems which every time i used to call the customer care to rectify. I even threatened that i would not pay them the monthly bill.
    3. After getting no reply i stopped payment of that months bills. After which the bill were generated every month for the next three months. The total due was about 1.4k. After which when i got a call from local partners about payment i refused saying that solve my issues then i will pay the amount.
    4. Yesterday i get a call from someone saying that he's a big lawyer from Delhi and he is waiting for a copy of arrest warrant but can help me if i cough up the unpaid bill which is nearly2.4know.
    The most important issue is the I dint recived any notice because am not in the address provided to TATA PHOTON at the time of getting connection. My question is is there any rule in the law to arrest for non payment of bills for the service not provided.

    Please help me what i have to do now??
    It may be just threatening but you are liable for legal actions.

    First thing is you write an application to Tata authority regarding discontinuing your service. Keep the proof of receipt.

    And sorry for bad news, but if you have to pay the bills as you are a postpaid user.

    Call consumer court for help. Post your problem on consumer website. You may get through....

  9. #9
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    1

    Default HI, Even I have recd such calls

    Quote Originally Posted by vyshak View Post
    Hi All,
    I have been following this group for quite some time. As few of our friends have posted similarly yesterday i received a call saying summons would be issued in Delhi High Court for non payment of bills. The whole issue is like this :
    1. I had been a user of the broadband Dongel since Jan 2010. the service was fine with no problems at all. It was a post paid connection .
    2. During Jan afteri used to have very frequent disconnections problems which every time i used to call the customer care to rectify. I even threatened that i would not pay them the monthly bill.
    3. After getting no reply i stopped payment of that months bills. After which the bill were generated every month for the next three months. The total due was about 1.4k. After which when i got a call from local partners about payment i refused saying that solve my issues then i will pay the amount.
    4. Yesterday i get a call from someone saying that he's a big lawyer from Delhi and he is waiting for a copy of arrest warrant but can help me if i cough up the unpaid bill which is nearly2.4know.
    The most important issue is the I dint recived any notice because am not in the address provided to TATA PHOTON at the time of getting connection. My question is is there any rule in the law to arrest for non payment of bills for the service not provided.




    Please help me what i have to do now??

    Hi Evn i hav recd such calls and they thretned me as well. saying A police warrent has already been issued and the police will arrest you within 2 hrs. i said ok . As i did mark a lot of emails to the company whn they had disconnected my services within 20 days of activation for crossing the credit Limits which was of rs. 1000. My question to them was if my credit limit was Rs. 1000. How did i reached a bill of Rs. 10000. and Whn i spoke to them as it was the 1st month of connection how could they even disconnet the line without issuing the Bill. i was ready to pay the bill. But As a Company A/c i need to submit the bill for payments and My office was without the internet services for 12 days As i was out for town. Also can an arrest warrent be issued without sending any legal notice asking the client to pay the bill.
    Also for all the emails marked and the telephonic conversation i have made. I have never recd any revert from the company. I have the calls of thretning to arrest a couple of times. However nothing happened after that.

    I was waiting.
    The Sections they mention while threating is under sec 420. Which does not mention abt Non payment of Bills. As it does not come under Cheating.

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