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Threatning calls from TATA photon

  1. #1
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    Default Threatning calls from TATA photon

    Hii everyone!
    I was a user of tata docomo photon plus previously from Jammu and Kashmir circle. In early 2013 the tata indicom and photon stopped their services in our state. they sent me a bill of Rs. 741 for my usage of the internet but i didn't paid because they didn't gave any sort of refund for their cdma device which costed me about rs. 1700 . now recently i am getting threating calls from photon agents saying that a summon has been issued against me from the "tees hazari court" of new Delhi for fraud and cheating and i am required to call their lawyer about all this ****.. but as a matter of fact i didnt received any notice by court which i guess i very important ... now i am in confusion of what to do regarding this whole mess... they want their money back but so do I.. the photon device is completely useless and even if the whole bill with late fee is subtracted from the cost of device they still owe me Rs. 850 ! what should i do now?

  2. #2
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    If you have brought the device then its yours you can not accept them to refund the money for the device. This isnt a right justification for not paying the bill of the internet usage.

  3. #3
    Silver Member Tubelight's Avatar
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    Just a phone call isn't enough, you should have something in writing to make sure its correct and true. Until you have the notice in your hands you shouldn't think about it, when it arrives then think about what to do.
    Ramjet is correct that you have brought the device, its not something which you can return and get your money back for.

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    +1. Device was purchased by you and it is yours to own. You cannot say, "take back your device and give me back my money". If the device is of no use to you (now), that is just too bad.

    But since you used their service, you are obliged to pay for it. Settle your claims amicably.
    *** Never argue with an idiot. ***

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    Old trick of the collection people is that they tell you that they have a summons. Tell them that if they have a summons, then they should go to the court. If you have the summons, you should go. Ask them to eff off they next time.

    That being said, in case you used the service for the duration of they bill period, even for a second, then you have to pay up. You may find the number of the nodal officer for J&k from tata indicom's website, and call them up to clarify the charges.

    Cheers!
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  6. #6
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    Where there are summons from the court no one will make a phone call. Summons are mostly hand delivered by local police or through registered post. Courts do not have any procedure of making phone calls. It is not a call center at tees hazari.

    If you do not owe them this money then there is no reason for you to pay. As rightly said in the above post it is collection agency trying to trick you into paying up.



    Take my advise : Next time someone calls up and threatens you tell them to send written letter and for the summons tell them that I know how summons are served. Tell them to stop calling and send in writing whatever they have to say.

    They will make you feel like as if you do not act right now you will be in trouble and stuff like that. No truth in it.
    arun.bhatt likes this.

  7. #7
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    Quote Originally Posted by arun.bhatt View Post
    Hii everyone!
    I was a user of tata docomo photon plus previously from Jammu and Kashmir circle. In early 2013 the tata indicom and photon stopped their services in our state. they sent me a bill of Rs. 741 for my usage of the internet but i didn't paid because they didn't gave any sort of refund for their cdma device which costed me about rs. 1700 . now recently i am getting threating calls from photon agents saying that a summon has been issued against me from the "tees hazari court" of new Delhi for fraud and cheating and i am required to call their lawyer about all this ****.. but as a matter of fact i didnt received any notice by court which i guess i very important ... now i am in confusion of what to do regarding this whole mess... they want their money back but so do I.. the photon device is completely useless and even if the whole bill with late fee is subtracted from the cost of device they still owe me Rs. 850 ! what should i do now?

    Dear Mr. Bhatt,

    Kindly provide us your Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you.

    Thanks and Regards
    Customer Care
    Tata Docomo.

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    Dear Arun,

    As rightly said above in the previous post no court call, its only the recovery agent, you can file a complaint in police against Tata docomo, As per the Supreme court ruling no company is liable to call the consumer and threaten them to recover dues. If any due are pending they have to follow the legal procedure. which can be a notice from them or via court which can be delieved to you by either post or someone from court.

    If you get any call next time tell them to f*** off and also inform that you compalined to the police. And now you are sending them a notice.

    I would suggest next time if you think of internet connection better go for gov (BSNL,MTNL)

    Regards,

    FI
    Popcorn and arun.bhatt like this.

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    Its so common for private companies to simply call up customers and threaten them and basically just scare them, its not done at all. Say if you would have showed up at the court in Delhi, then what....nothing you would have just wasted your time and money.
    But you got to understand that you have purchased the datacard not got it for rent. The data that you have used you will have to pay for it, thats for sure.
    arun.bhatt likes this.

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    thank u very much ... they didnt called again .... i tried t call him but he said "dont waste court's time" i was laughing the whole time to which he got frustrated and switched off the mobile ... i told him clearly if he calls then i am going to police ...
    BLADE777 likes this.

  11. #11
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    okay the device is mine but is it right justification by TATA docomo like stopping the services and not providing any sort of alternative to their devices which are nothing more than a memory card readers now ... i bought the device and this was not even expected that they will just shut down their services in Jammu and kashmir ... put urself in my place and u'll knw wat i mean dude ... now i bought a reliance 3G dongle again i had to spend around 1500 for the device all because TATA stopped their services ...

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    Good .. He got afraid of you

  13. #13
    Silver Member Tubelight's Avatar
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    Sometimes it happens its like I think Tata or Reliance stopped their residential wimax services even though they had existing customers using their wimax internet. It is frustrating, but not much can be done about it.

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