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Tata Docomo broadband 8 mbps 150 gB review

  1. #1
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    Default Tata Docomo broadband 8 mbps 150 gB review

    My husband was transferred to Nagpur from Bangalore and soon I got to know that there are no internet options in nagpur other than BSNL and TATA.The Bsnl connection could have taken 3 months of waiting time so we decided to go for Tata Docomo Wired broadband at 150 gB FUP @ 1500 + S.T.
    We could not have imagined the horror that was coming our way,the speed of the internet is terrible to say the least and it stays down for 3-4 hours a day,sometimes 2-3 days.This was the biggest mistake of our lives after we shifted to Nagpur and we are stuck with the connection.

    Real speed is at best 400 kbps on an average ( download speed of around 45-48kBps average),even surfing is painfully slow sometimes.
    So my warning to all those who want to take TATA Wireless broadband is that take this connection if you want an unlimited 400 kbps connection as the FUP can never be reached by even 30 % with this speed.Godluck!

  2. #2
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    It is sad to hear your experience. Have you found out what broadband company other people in your locality use? BSNL as you said is an option but if the exchange is more then 3-4Km from your place then your experience with BSNL wont be too good either because adsl technology doesn't work very well beyond 4Km distance.

    My advise to you would be to downgrade your connection to a lower speed and lower FUP so you wont be paying for the data that you would never use. I must add that Rs1500 per month is a decent price point for 150GB data usage. I would personally be happy even if they could provide me with 4Mbps with that much data limit. 400kbps is obviously not acceptable when you are paying for an 8Mbps connection. Have you tried contacting customer care to see if they could check the line quality and do something about it?

  3. #3
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    @jolydidia: You are not the only one facing this problem, I am also at the receiving end of this horror...the speed dips randomly and the customer service is just pathetic

    Also I live in Indirapuram Ghaziabad which comes in National Capital Region

  4. #4
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    Dear Customer,

    We request you to provide your Account number / Del number / Login ID / SR ID/ Contact number so that it can be shared to address the issue.


    Regards,
    Customer Care
    Tata Docomo

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