India Broadband

sharpenner

I had this very bad experience with TATA INDICOM BROADBAND.

I pay bill online without any delay, and stunned by their value added service emails, I decided to register a domain name. Aftet I confirmed it asked for payment and I mentioned to add it in my next billing.

Immediatly, the Internet was disconnected. I contacted customer service and they said I have to pay 2400 for Domain name. I said I am ready to pay and I broswed through my online account page to pay the pending. But it said " you have no dues". LIterally, there was no option anywhere in their website to make payment for this service.

All the emails to customer service of TATA will respond after 3 days only. My internet is down for more than one week now. When I get reply from customer service each time, and to each one of them I have to explain the story from begining and the topic is still hanging on where it was started and even the Nodal Office of Bangalore Region : "Switch off the Mobile"

I wonder such a reupted company has no proper management of billing and ticket tracking. They display huge hoardings and flood emails with their ads (spams). I suggest dont prefer Tata Indicom Broadband, it'll ruin the peace of mind when you ever want to contact their Customer Service.

saurabhj

Yes they are really a very bad service providers. Never go with TATA even if they are giving you Free internet for life.

joel

the network reception is bad and there is no good customer service and the bill system is more bad then the service i was A Tata Indicom customer and I suffered A lot. I suffered like A hell. the broad band service is very bad.the customer r not satisfied with your service.day
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joel
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