I had this very bad experience with TATA INDICOM BROADBAND.
I pay bill online without any delay, and stunned by their value added service emails, I decided to register a domain name. Aftet I confirmed it asked for payment and I mentioned to add it in my next billing.
Immediatly, the Internet was disconnected. I contacted customer service and they said I have to pay 2400 for Domain name. I said I am ready to pay and I broswed through my online account page to pay the pending. But it said " you have no dues". LIterally, there was no option anywhere in their website to make payment for this service.
All the emails to customer service of TATA will respond after 3 days only. My internet is down for more than one week now. When I get reply from customer service each time, and to each one of them I have to explain the story from begining and the topic is still hanging on where it was started and even the Nodal Office of Bangalore Region : "Switch off the Mobile"
I wonder such a reupted company has no proper management of billing and ticket tracking. They display huge hoardings and flood emails with their ads (spams). I suggest dont prefer Tata Indicom Broadband, it'll ruin the peace of mind when you ever want to contact their Customer Service.



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