India Broadband

highersoul

I had taken a 6 month pre-paid broadband service from Tata Indicom. Right from the word go, it was such a harassing experience. I would have never shouted at anyone in my life as I had repeatedly do with their support people!
I rarely was able to work on it for a few hours without getting disconnected quite frequently. I have taken the unlimited scheme as i do a lot of download. In order to utilize these downloads, i actually needed to leave the download overnight. But it was a complete waste as it used to disconnect in less than an hour.
I have called up their support and every time they take the complaint and give me the complaint number and nothing happens. When i call them few weeks later (as nothing has happened), they say that the complaint is closed! at least 15 such incidents would have happened in 3 months. My advise to anyone who is taking a prepaid; first take a 1 month scheme and see how it goes. Otherwise, you would be just wasting your money.
Finally, after repeated straining of my temper, their person finally visited me nearly 4 months later and he was not able to identify the problem! By then the harassment with the service was so much that I've given up. Let 2 more months pass and be done with it for ever!
I had MTNL Triband earlier. The major problem with that connection was that it goes dead quite often. And many times, I had to make an incoming call to get the line alive. Finally, i've given it up. To get rid of it was a another big harassment. I was made to run from one MTNL to another MTNL office to submit the stuff for disconnection. The modem was on rent and can u imagine they while submitting it back, they even wanted the installation CD back! They have put a penalty for not submitting that useless CD!
But, my experience with Tata Indicom was much worse. Surprisingly, a neighbour of mine who has Tata Indicom broadband does not find much problem with it. But he has the one with the modem (and one telephone connection). My connection was a cable one without modem. I dont know whether that made the difference.
Now, I dont know which ISP to go for. I think in India everyone rolls out their services without being ready and ultimately the consumer suffers. It is not just the money. The kind of mental agony one goes through when you find a service which disconnects 4-5 times an hour...

gardencityboy

If you have Airtel in your area blindly go for it
It is the best among the worst

saurabhj

Yes Man. Tata Indicom Really sucks.. I have also subscribed for 6 months plan but hardly used it for 25 days. Yes 25 days only

I've given up after it and tried Airtel. I am using Airtel since 1.5 years and never got disconnected a single time even in rainy season. SO I highly recommended Airtel.

highersoul

Based on the suggestions, i'm trying to move to Airtel. very first interaction was adding to my woes. The person came collected by application and cheque and told me it will be installed in 3 days. nothing was heard from him for 10 days. i called up and was told that service is not available in my building. The person while collecting the cheque from me told me that everything is ready in my building. He was just interested in taking my cheque by hook or by crook! I've told him to return the cheque. its 10 more days and i havent got it back! I think, i will better not go for any broadband connection at home. I will just be wasting my time, money and anger!

BlacK_rozE

This is ReaLLy SaD ...

I Too M !@#$#%#@ ... Frm TheSe Isp's

I TrieD SiFy, PacEneT = Not EnuF spEeD...
Den I TrieD .. This TaTa InDicOm ... Life Is WorSe ThaN eVeR Now ...

Don't Know waT To Do ...

smoothvibes

even i need airtel but it is not available in my area.. its really sad... that the best service provider can not reach everywhere

rajscorpio

well frnd its the same here i took tata bb and its strange phjilosophy that they told me when i got the bill...
the status of bill dat u chk is all diff frm wat u get in ur bill...
another thiing when i used their pre paid tata bb, my ac had due balance of arnd 300+ bucks, now i m astonished to know that when i m using a prepaid bb how can i hv due amt, if i dont rechrge hw cum they'll get the amount...and how does a cust know that how much is the balance dats due on your prepaid.....the bal that the ivr said was totally diff...
tata SUCKS

sb21pro

well what can i say...
keep holding onnn

ensine

Hi Guys,
Better go for BSNL BB. Even I tried for Airtel but they said there is no empty slot in my area. Anyway my experience with BSNL is pleasant and I got landline connection and BB activation within week.

adi231189

TATA is the Worst ISP out of 30 days there net works only for 15 days and i also had similar problem they close the complaint without asking me if the complaint is rectified and they put remark themselves that it is rectified.