India Broadband Forum

a3105c

Even before I took the Tata Indicom connection, I knew about the bad service of Tata Indicom from so many bad reviews about Tata Indicom connection. But I was not having any choice, in our apartment; builder did not allowed any other service provider. So I have to go for TATA Indicom. First getting the connection itself took so many days. Tata Indicom service before and after connection is worst than even govt. service department. One has to move from one person to another to get the things going with Tata Indicom.

Regarding Billing every month I got the wrong billing and I was even charged for the internal intercom calls in our apartment which they told that will be free at the time of connection. There speed of internet is very slow and once in every week, internet will be down. So six month of very bad experience I decide to disconnect Tata Indicom. For disconnection, I needed to call so many times and then they did not pick up the devices from my place even after calling so many times.

To my shock, its now 3months I disconnected my Tata Indicom, but still I am getting Tata Indicom bills and when I wrote the mail to customer care of Tata Indicom, they are saying it does not come under their department. Now I have to move from one department to another for clearing my bills. I am planning to go to customer care for resolving this.

A strong request to the people who want to go my new Tata Indicom connection, please do check with someone who is using their services and then go for them if you are satisfied. At last I will say NEVER go for TATA Indicom even if they are giving it for free.

just4kix

Thank you for your post and welcome to the forums.

It is reviews such as yours will help us in getting google hits and people may start avoiding a particular ISP. I hope that Tata Indicom will take notice and make an effort to improve.

Tata Indicom was previously VSNL and hence inherited all the 'babu' mentality.

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