Thread: Tata Indicom Photon+ Reviews!

I am a Tata customer and Im highly satisfied with their services, in terms of speed, connectivity as well as CC!:thumbup1:

I recently came across a few great reviews about the latest Photon+ service of Tata. Wanted to see if other members agree, i might as well switch from my current plan to Photon

I'm just posting a few of the reviews.
________________________________________

Giz Guru Blog: Though this blog has just covered a few points of its survey, but till now Photon+ is in the lead here as well.

Mouthshut:

TataTeleservices (TTML) has announced its new High Speed Internet Access (HSIA)wireless solution called Photon+.

The company claims that Photon+ is 20 times faster than the existing mobilewireless technology offering data rates up to 3.1 Mbps. This is compatible withboth laptops as well as desktops. Photon+ is accessible via both Routers andUSB Modems; this would cater to both business segment as well as consumers.

It offers dual compatibility between HSIA and CDMA 1X coverage/mode.

The best part in the Photon+ is that it offers easy ’self installation’ withLAN/WLAN connectivity and OS support for Windows 2000/XP/Vista and Mac OS X. Sothis is a plus point for all Mac users.

I can’t write much about its connection and speed, but the company claims forfaster e-mail access and file transfers, slicker presentations, and betterexperience of audio and video streaming and so on.

This is also available in Mumbai with a one-time installation charge of Rs.3500, while the tariff plan begins from Rs 299 to Rs. 1250.

Mouthshut:

This is a great product. Finallysomething that really makes a notable difference. I have been wondering whenIndia will catch up with the west as far as internet speeds were concerned. Nowbroadband has
arrived but internet on the move was still a struggle.
Most of the products out therehave been poor in terms of signals and coverage, except Tata Indicom. Howevernet speeds still left quite a bit to be desired.
Photon+ not only has a stylishdongle but also quite a simple install. Running it also does not particularlyhave any kind of high system requirements. Activation was really a delightsince it was rather simple and ready to use. So far compatible with Windowsonly though.
Speed of course is the main facetof this connection and given it is an HSIA (High Speed Internet Access).
Another huge bonus is the Wi-finature of this revolutionary product. Now it connects not just via USB but alsowirelessly to devices sharing the internet.
Overall a tremendous upgradefrom anything else in the market. This is definitely a category breaker, rathera category MAKER!!

Mouthshut:

I have been using mobile internetfor quite a while and have switched from PCMCA cards to mobiles and walkys tofinally usb dongles.
Given that my requirement israther mobile across the several retail
shops I run, I need to be connectedwith suppliers and clients alike.
The greatest thing I found aboutthis device was that it gave me broadband speed internet for my store and madeeveryone else connect painlessly also.
This has been quite a change fromthe more cumbersome internet options one has to apply. Also the tariff plansare quite reasonable for this quality of service.
We picked Rs. 1500 for unlimiteddata download every month which I think is quite reasonable given the value weget for it. Unlimited data and that too wirelessly.
The router was a slight hit 3500and activation at 1000.
But again keeping in mind thereturn – ie HIGH SPEED and true mobility – I endorse it for sure.
My personal recommendation ofthis product to all SME friends of mine who are considering powering someinternet in their premises and needing the option to have mobility and yet wifisharing for many users at the same time. Of course all this is NOT at the cost of speed
Great Job Tata Indicom! Thanksfor the new service – it has really changed the way we work.

Mouthshut:

Finally the Tatalaunches Photon+ something that makes a difference. Most of these products havepoor signals and coverage, like the Reliance. The Tata Indicom is much betteryou get signal mostly everywhere,
however net speeds is not quite preferred.
The newPhoton+ has ‘self installation’with LAN/WLAN connectivity and OS support. This OS support is for Windows2000/XP/Vista and Mac OS X.
ThePhoton+ is accessible using two devices — the Router and USB Modem. The routeris helpful for multiple users in small and medium businesses (SMB) and businessenterprises which is configured with an in-built modem and has Wi-Ficapabilities. The USB Modem that can be directly plugged into a computer, forindividual users.

This service is available Bangalore, Chennai, Jaipur, Mumbai, Jammu &Kashmir & North East States.

The USB Modem is available in Mumbai and the router is available at a one-timeactivation of Rs 1,000, while the tariff planbegins from Rs 299 to Rs. 1250.

Orkut:

Thanks for the person who created this community.... actually s day i searched for "tata indicom photon+" community...... i din get see community for photon+....... today i thought 2 create de community for photon+..... but 2 my surprise today i saw de separate community for "photon+".. I got purchased "photon+" last week.. and really i am surprised with de speed.......
thanks for the community owner

Orkut:

Reliance data card is de worst ISP...... in my opinion.....actually before i had reliance.... and got terminated and purchased photon+..... its verrrrrrrrrrry gud dan reliance

________________________________________

Post your reviews as well!

The Photon service is presently limited to 3 cities only.
Similar service from Reliance is available in 35 cities.
http://www.indiabroadband.net/relian...tml#post139019 (R-CDMA to launch full mobility EVDO data card by March end/April beginning)

TATA uses EVDO Rev.0 (uplink is limited to 144 kbps) whereas Reliance uses EVDO Rev.A (uplink upto 1.8 mbps)

If u r existing Tata Photon Customer in Bangalore::



Call up customer care and complaint that you’re not getting speed. Technician will come and he will Install firmware which will update Photon Hardware. After that it will show HSIA (High Speed Internet Access) signal meter instead of normal 1X. And it Shows Green LED instead of Yellow which was showing earlier. recently (From April 10) they r doing it in Bangalore.

After doing this I am getting download speed of 1.06mb/s (In speednet.net test after 12 midnight - earlier it was like 0.29mb/s only). Its working fine now.

1.06 MBPS thats too low for me !

U mean u getting download speed of only 132 Kbps


They told its upto 3.1 MBPS so i should be getting atlest 2.4 to 2.6 MBPS !! :angry:

Well i got this net finally in Mumbai !!

Enjoying speed of 260kbps + average

From 10pm to 7am its free !

Downloaded around 8gb ! :rockon:

Well i was talking about 260 Kbps on Utorrent !

But now i stoped downloading !

WTF is Fair usage policy doing even at Night ??


I though its only for Day time F**K TATA !

When will they remove this Noob retard policy and screw my life!

I am my fren's reliance net connect well even this one is not worth the price we pay

Well I agree on that but they cheat on customers promising in big betters 3.1 mbps while in small fonts for which you need electron microscope to catch the lines in T&C they say as per locality blah blah and the original speed is like not even a mail takes 1-2 minutes to open

The speed will totally depend on the infrastructure your ISP has in your area . Experiences vary drastically from one area to another . But generally as Evdo service is a CDMA tech Reliance have the upper hand in terms of coverage .

As for speed well i am using reliance broadband+ and i can watch youtube videos in HQ with no loading times . happy

Originally Posted by panchabhut

The Photon service is presently limited to 3 cities only.
Similar service from Reliance is available in 35 cities.
http://www.indiabroadband.net/relian...tml#post139019 (R-CDMA to launch full mobility EVDO data card by March end/April beginning)

TATA uses EVDO Rev.0 (uplink is limited to 144 kbps) whereas Reliance uses EVDO Rev.A (uplink upto 1.8 mbps)

NO Sir, the service is available in Hyderabad, Mumbai, Bangalore, Jaipur, Chennai, Jammu and Kashmir and the North East States! And I think its a good decision not to target too many cities with a new product. They have just entered the market, give them some time.

And as far as Reliance is concerned, they are available in 35 cities but try checking out how many people are happy with their service!

Originally Posted by sudu846

If u r existing Tata Photon Customer in Bangalore::



Call up customer care and complaint that you’re not getting speed. Technician will come and he will Install firmware which will update Photon Hardware. After that it will show HSIA (High Speed Internet Access) signal meter instead of normal 1X. And it Shows Green LED instead of Yellow which was showing earlier. recently (From April 10) they r doing it in Bangalore.

After doing this I am getting download speed of 1.06mb/s (In speednet.net test after 12 midnight - earlier it was like 0.29mb/s only). Its working fine now.

Thanks for the valuable input, would help me in my analysis!

Glad to see that they are making efforts to improve their service. Tata has always been considerate of user demands.

Originally Posted by nooty2007

1.06 MBPS thats too low for me !

U mean u getting download speed of only 132 Kbps


They told its upto 3.1 MBPS so i should be getting atlest 2.4 to 2.6 MBPS !! :angry:

Are you using the service? Where are you located?

Originally Posted by panchabhut

The Photon service is presently limited to 3 cities only.
Similar service from Reliance is available in 35 cities.

TATA uses EVDO Rev.0 (uplink is limited to 144 kbps) whereas Reliance uses EVDO Rev.A (uplink upto 1.8 mbps)

Reliance EVDO sux!!! Please don't get mislead by their promises. I was fooled as well and now after using Photon i know what the difference is!

Originally Posted by sudu846

If u r existing Tata Photon Customer in Bangalore::



Call up customer care and complaint that you’re not getting speed. Technician will come and he will Install firmware which will update Photon Hardware. After that it will show HSIA (High Speed Internet Access) signal meter instead of normal 1X. And it Shows Green LED instead of Yellow which was showing earlier. recently (From April 10) they r doing it in Bangalore.

After doing this I am getting download speed of 1.06mb/s (In speednet.net test after 12 midnight - earlier it was like 0.29mb/s only). Its working fine now.

Oh wow! Thats a nice step by Tata. Luckily for me speeds at Mumabi are really good so I wont need this suggestion

Originally Posted by nooty2007

1.06 MBPS thats too low for me !

U mean u getting download speed of only 132 Kbps


They told its upto 3.1 MBPS so i should be getting atlest 2.4 to 2.6 MBPS !! :angry:

Buddy, the speed is super cool! Ive used it just once and Im already a fan of it will be getting one soon!!!

Originally Posted by sahiltanwar

Reliance EVDO sux!!! Please don't get mislead by their promises. I was fooled as well and now after using Photon i know what the difference is!



Oh wow! Thats a nice step by Tata. Luckily for me speeds at Mumabi are really good so I wont need this suggestion



Buddy, the speed is super cool! Ive used it just once and Im already a fan of it will be getting one soon!!!

Horrible broadband providers

I guess you people have been comparing reliance Netconnect with Photon :lol:

Let me clarify that Reliance Netconnect is not an Evdo service ... its Reliance Netconnect Broadband+ which is Evdo

The speeds will totally depend on your location

But i have tested it in 2 different cities in South india

1st tier city
Chennai - i got 1.8mbps
2nd tier city
Coimbatore - 1.2mbps

Both TATA and reliance are dependent on their mobile network coverage for availability and speeds .... thats the reason reliance is able to give a more wider coverage than TATA

Originally Posted by Shobhit_Kumar

And I think its a good decision not to target too many cities with a new product. They have just entered the market, give them some time.

I hope you do realise that EVdo is NOT a new technology .Its a 3G/CDMA technology so it obviously uses mobile signal reception ..... only the modem is new here ......
Reliance had a better mobile signal infrastructure than TATA that is the reason that TATA has not launched the service in many cities .They r not capable of doing that

Originally Posted by sahiltanwar

Reliance EVDO sux!!! Please don't get mislead by their promises. I was fooled as well and now after using Photon i know what the difference is!



Oh wow! Thats a nice step by Tata. Luckily for me speeds at Mumabi are really good so I wont need this suggestion



Buddy, the speed is super cool! Ive used it just once and Im already a fan of it will be getting one soon!!!

Its very obvious that you have neither used TATA nor Reliance Evdo . Please do not leave reviews for the heck of it

Originally Posted by nooty2007

Well i got this net finally in Mumbai !!

Enjoying speed of 260kbps + average

From 10pm to 7am its free !

u must be having some fair usage policy limit between 10pm-7am ???

260kbps ?? if you mean kilo bytes/second then its should be 260kBps

260 kilo bits per second is barely broadband

1) What is the advantage of using photon over the DSL broadband? it purports to have high speeds of around 1800 Kbps. Is this really true?

Advantage = Mobility/Portability
yes it gives high speeds

1. Wireless broadbands tend to have a fixed speed ..... TATA Photon gives a fixed speed of 3.1 mbps ..... You can get it for any lesser or greater speeds

2) What is the monthly tariff for unlimited plan for photon?

2. Due to the implementation of Fair Usage Policy by private ISPs you will not get any unlimited plans .... All plans have a data cap/limit... BSNL Evdo is the only mobile Broadband with unlimited data plans

If it possible to have router so that i can have both my desktop and my laptop as well as friends' laptops access the internet at the same time?

3. You cannot use a router with the modem

Originally Posted by teelu

Hi freinds,
I have heard that we cannot download torrent files using TATA photon + usb modem. Is that true?

No

That maybe said because there are no unlimited data plans

Originally Posted by patrapinak

I am in Dibrugarh.Assam.I use BSNL 750 Home unlimited Plus plan but here connection and speed is very erratic.I am thinking of Subscribing to Tata Indicom Photon+. From the postings here I am confused.I shall be oblged if someone tell me whether I should go for it.I am not a very tech savy person.

you should check in your area .... speeds are excellent in some areas , while they are very low in some areas .... It will depend on TATA's infrastructure ..... Only people in your area can comment on the speeds in Diburgarh .... You can also contact the TATA guys and ask them for a demo in your house and check the speeds

Originally Posted by nooty2007

Well i was talking about 260 Kbps on Utorrent !

But now i stoped downloading !

WTF is Fair usage policy doing even at Night ??


I though its only for Day time F**K TATA !

When will they remove this Noob retard policy and screw my life!

I hope you really mean 260 kbps and not 260 kBps because if that's the case you're probaby getting over 2 Mbps

good one to be used as a network mobile .. since a good downloading speed which make us feel good.. dont look for another one da...

I m getting 1.5Mbps here in Imphal unk: more than enough for me...

I am getting a speed of 2100kb. Actually the speed increases as the usage increases. I got a maximum of 2100kb/sec. By the way, I stay in Hyderabad.

Hello, I am thinking of switching to Photon. But i am not able to find all information from the Tata's site.

I am looking for an unlimited plan with a speed of at least 512 Kbps

1) What is the advantage of using photon over the DSL broadband? it purports to have high speeds of around 1800 Kbps. Is this really true?

2) What is the monthly tariff for unlimited plan for photon?

3) If it possible to have router so that i can have both my desktop and my laptop as well as friends' laptops access the internet at the same time?

Hi freinds,
I have heard that we cannot download torrent files using TATA photon + usb modem. Is that true?

I am in Dibrugarh.Assam.I use BSNL 750 Home unlimited Plus plan but here connection and speed is very erratic.I am thinking of Subscribing to Tata Indicom Photon+. From the postings here I am confused.I shall be oblged if someone tell me whether I should go for it.I am not a very tech savy person.

Thanks ShAdOwCoN

Hi,

I have a tata indicom photon+. (edited out by just4kix). I use 1100 rs plan with 10 GB free limit.

And only after (downloading + uploading) 2GB (obviously that comes within 10 GB free limit) worth of data they charge me 5K rs extra from 1100 rs.

There billing service is pathetic. And i would like to warn others before they buy it. I have already burnt my fingers.

Thanks.

Originally Posted by mnnit.devesh

Hi,

I have a tata indicom photon+. (edited out by just4kix). I use 1100 rs plan with 10 GB free limit.

And only after (downloading + uploading) 2GB (obviously that comes within 10 GB free limit) worth of data they charge me 5K rs extra from 1100 rs.

There billing service is pathetic. And i would like to warn others before they buy it. I have already burnt my fingers.

Thanks.

Never disclose personal details on forums and public places.

Originally Posted by elmas128

Hello, I am thinking of switching to Photon. But i am not able to find all information from the Tata's site.

I am looking for an unlimited plan with a speed of at least 512 Kbps

1) What is the advantage of using photon over the DSL broadband? it purports to have high speeds of around 1800 Kbps. Is this really true?

2) What is the monthly tariff for unlimited plan for photon?

3) If it possible to have router so that i can have both my desktop and my laptop as well as friends' laptops access the internet at the same time?

I would suggest you go for reliance netconnect broadband plus instead of tata... and the reasons are too many for me to list them here again ... please do a quick search and see for yourself.

No you cannot use a router but you can create a home network and use an ethernet cable to connect your laptop and desktop and can browse the net from both at the same time.

Considering the price we pay for fixed broadband I guess reliance netconnect broadband plus is fairly priced given the fact that mobility comes at a price else where in the world as well.

the speed of downloading is quite good but the thrshold bothers me.

Hey Sahil

I have been using a Tata Photon+ connection now for the last 2 months & must say it has reduced my time on mails drammatically ( almost by 80/90% without any exaggerations.

watching videso on Youtube is much faster with zero wait time. Now i really do know what i was missing by not having a Broadband connection earlier.

Go ahead & log into the Tata Photon + experience....

Hi Guys,

Today I got my Photon+.

It costs 2400/- for the device and 600+tax for 2 GB plan.

I am from Kolkata and I purchased this of corporate special package.

njoy.

Device: 2400/-
Plan: 600/- + tax

The above price are under special package for corporate employee.

if i have to rate tata photon+ out of 5 i'll rate it as 2.5. tata photon+ works fine during day and have .4 mbps to .9 mbps speed during surfing. the download speed(utorrent speed) varies from 80 kbps to 150 kbps. so all this sounds exciting but there is one big flaw. it has got disconnection problem. so many a times it will frustrate you after 8 pm as it gets disconnected very easily.
so i m not totally satisfied with this device. customer care is ok. the other problem is the limited plans. it has got no unlimited plans and at avg speed of 100 kbps i easily end my download limit with 15 days still left every month.

can anyone tell me what is the prize tata photon+

plans details

Originally Posted by nooty2007

Well i got this net finally in Mumbai !!

Enjoying speed of 260kbps + average

From 10pm to 7am its free !

Downloaded around 8gb ! :rockon:

You Said From 10pm to 7 am its free.. Are you sure?

no its from 11 to 7

tata indicom photon+ dont have unlimited plan! just like reliance guys

Tata indicom Photon+ in imphal is horribly slow now. only 2kbps in real testing.

Just bought one yesterday through a corporate connection.. but i think the speed is horrible..less than 90kpbs surfing speed, download is 60 kbps when i call the call center they say i should not be expecting more than this... i know the the there is nothing that one can do.. expect closing the connection or living with it.. i feel frustrated that with such corporates with a model built on cheating the public.. i wonder if we will ever ever be a developed country..

hey
will u plz tell me that if there is some problem with billing if u r using night free plans
i mean using night add on plan but still considered for night uses in bills.
its important !!!!!!!!!!!
plz Reply .
dg

Hi I am new to this forum . My Name is Chandra from Bangalore. Recently (1 month back) I purchased Photon+ . Frankly speaking i am not satisfied with the speed. After struggling with average speed of 100 KBPS I complained to Customer Care. They sent a guy to check out and he suggested to give a call to customer care to increase my acoount speed in their server (Unfortunately My vendor didnt told me about this....I dont know the reason behind this). After They solved my issue i am started getting 500-900 KBPS (Thats too for 1 or 2 days). Now again am getting 200,300 or 400 MBPS speed. I really fedup with the speed.
It just feels like I am using Celeron Processor with 128 MB Ram and BSNL 64KBPS Dial UP connection(Feeling like I went 8-10 years back ).
Can any body help me regard this if came across the same issue.
Thanks and Regards
Chandra

photon plus billing really sucks....... guys ask the dealer about "pro data" usage. if you are buying photon +, i got 5000 rs billing inspite of my 15 gb plan.. just google photon + complaints, you can see lots of issues, the reason is they are not explaining the critical part of their billing system i.e "pro data" usage. and the usage details in my account (when u logged into tataindicom website) is showing wrongly..

very very poor customer care and i have never seen such a one in my life.

I have heard good about Photon+ and am eager to find more reviews.
Reliance is the most unreliable.
My experience with Reliance internet card is terrible.
The USB malfunctioned within a year's time and when I requested the customer service department, there was no response for a week. The datacard support is pathetic. Even after two weeks of constant reminders to deactivate my internet card, the authorities were not bothered. Wake up Mr. Anil Ambani. Recruit some good quality staff, because if you pay peanuts you get monkeys
Out of my experience, I would never buy any reliance product.

When you say corp plan... Tata Indicom or another Tata group company or totally different Corporate like a Wipro / IBM?

HI

I got BSNL EVDO unlimited data card for 550 per month in rental mode rs.200/month and I wanted to say that Im extremely happy with the service and speed.

I would like to buy tata photon+ , which tariff plan u guyz suggest?

What about the billing complaints?

Hi All
One month back I purchased TATA indicom photon plus.
Every day I am getting speed from 130 to 300 kbps. The signal strengh is 98 to 100%. When we call to customer care they are asking us to delete temporary files and restart the pc and after that they are saying sir if it is happen next time please call us.

I am staying hyderabad and on device it is showing as HSIS signal.

Please dont go for this device

Previously I used BSNL broad band 2 mbps speed. I always used to get 800kbps minimu.

My final comment on this device is

WORST WORST WORST WORST WORST ..............

I was having Tata Photon +. I hv discontinued the services as the speed was in the range of 70-150kbps which is not acceptable in broadband.

The problem is that if you are in low speed coverage area , you cannot get more than 256 kbps and the customer service executive will try to justify that the speed which I am getting is moderately high.

They have no plans to upgrade the area for better speed.

It is pathetic to talk to there customer support, thay hv standard answer for every thing. Nodal Office and appellate authority is of no support.

Can any body let me know how to claim my money for the device back??

Hi All,

I am new to this forum and need some help woth the Tata Photon+.

As soon I et connected to the internet the Huawei access manager launches the browser automatically. I am looking at a way to disable it from automatically launching the browsers. Has anyone figured this out yet?

Cheers.

I was going to but tata photon + ...but at the last day before getting it just saw its Fair Usage Policy ...WTF 15GB only !! that is the worst ..

I am happy with Airtel.

Personally speaking, Tata Photo + offers blazing fast speeds. The only downside of the whole deal is that I will have to settle for horrendously prohibitive download caps. But then again, offering such high-speed browsing while on the move has to come at a price.

Originally Posted by just4kix

Never disclose personal details on forums and public places.

I raised a complaint on photon plus call centre on 18th FEB and am amazed with the kind of response I am getting from the 121 (Call centre) and Nodal team.

I got a mail saying that the issue WILL BE RESOLVED by 19th Feb. But i didn't get a single call till the morning of 20th Feb. When i call up the nodal team on 20th hoping to escalate, i get a reponse that they have a SLA to follow and it says it shud be resolved by 21st Feb because they have to make sure all the network parameters are fine. Interesting to know about SLA without publishing it to end customer.

Again, i don't get a single call till morning of 22nd well after so called SLA is breached. When i call up the nodal team on the morning of 22nd, i get a response that the date has been postponed to 23rd Feb and it is damn sure that it will be fixed by 23rd and the issue is because of inconsistency in my profile on their billing system and on switch. Supposedly, the profile is active on system but is payment barred on switch. So as i understand from the issue, all that needs to be done is to update the profile on the switch to make sure it is not payment barred.

Finally, I got some good follow up on 23rd and a promise that this will be fixed by evening of 23rd. Now, when i call up the nodal team on 23rd evening, they are damn sure this will be resolved by 25th because they have to check all the network parameters and make sure everything is fine. Same old cycle. How many days do you need to check the network parameters?

It has been 5 days since i raised this complaint and not a single call from any technical guy who is working on this issue. Each time it has to be me who calls up nodal team to get an update just to know that the date has again been postponed.

Does it take 5 days to check the network parameters of one number???

I have no trust in 121 or the nodal team. Please give me the next level of escalation who i can talk to if anyone has it.

This is the worst service/support team i have ever come accross and really regret to choose Tata Photon +.

I am planning to get photon pro which is a wireline broadband by tata indicom, if somebody using it then plz tel me abt the speed, connectivity,etc.