India Broadband Forum


not getting a new connection pls help PHOTON BUYERS BEWARE !!!

This is a discussion on not getting a new connection pls help PHOTON BUYERS BEWARE !!! within the Tata indicom Photon forums, part of the Mobile broadband category; guyz i had issued a cheque to a tata photon sales person who visited my place last week , my ...

Go Back   India Broadband Forum > Indian Broadband Forums > Mobile broadband > Tata indicom Photon

India Broadband Forum


Tata indicom Photon Discuss about Tata's mobile broadband service tata photon

                      

Reply

 

LinkBack Thread Tools Display Modes
Old 04-09-09, 12:36 AM   #1
Junior Member
 
Join Date: Aug 2007
Location: mumbai
Posts: 3
Rep Power: 0
azeter is on a distinguished road
Thumbs down not getting a new connection pls help PHOTON BUYERS BEWARE !!!

guyz i had issued a cheque to a tata photon sales person who visited my place last week , my cheque got cleared last saturday and my installation according to the sales person was suppose to be done this monday till date no has called me for the installation , now out of curiousity i called the customer people in mumbai and told them regarding this issue and to my suprise they told me the photon is out of stock since a long time and my slaes person should have told me that .

i have already complained twice since yesterday but the customer service department is really pathetic they just keep telling me that they will forward my complain to the concerned department and there the story ends.

now can someone pls tell me what should be my next step ? or shall i wait and not loose my patience.

my sales person has stopped recieving my calls .
azeter is offline   Reply With Quote
Old 04-09-09, 12:11 PM   #2
Bronze Member
 
Raghav_K's Avatar
 
Join Date: Apr 2009
Age: 23
Posts: 101
Rep Power: 1
Raghav_K is on a distinguished road
Default

Looters.... Why dont u threaten that you ll sue him if he does not return the money... and go in person...

How much did that cost btw?
Raghav_K is offline   Reply With Quote
Old 04-11-09, 04:22 PM   #3
Junior Member
 
Join Date: Apr 2009
Age: 37
Posts: 1
Rep Power: 0
shashankjourno is on a distinguished road
Default

Hi please send me your contact details. I am a journalist and would like to do a story on your problem
shashankjourno is offline   Reply With Quote
Old 04-11-09, 06:51 PM   #4
Junior Member
 
Join Date: Aug 2007
Location: mumbai
Posts: 3
Rep Power: 0
azeter is on a distinguished road
Unhappy issue resolved

thnx for ur help guys .the issue has been resolved .i would request the moderator to delet this post.thnx
azeter is offline   Reply With Quote
Old 04-13-09, 08:09 PM   #5
Junior Member
 
Join Date: Apr 2009
Age: 19
Posts: 4
Rep Power: 0
nooty2007 is on a distinguished road
Default

Azter even i live in MUmbai and waiting for my Photon !


Btw how much speed u getting ?

I live in Thane so will the speed same everywhere ?
nooty2007 is offline   Reply With Quote
Old 04-15-09, 12:57 PM   #6
Junior Member
 
Join Date: Mar 2009
Age: 30
Posts: 43
Rep Power: 1
Shobhit_Kumar is on a distinguished road
Default

glad to know its resolved!
Shobhit_Kumar is offline   Reply With Quote
Old 04-15-09, 01:58 PM   #7
Junior Member
 
Join Date: Mar 2009
Age: 29
Posts: 8
Rep Power: 1
sahiltanwar is on a distinguished road
Default

Quote:
Originally Posted by azeter View Post
guyz i had issued a cheque to a tata photon sales person who visited my place last week , my cheque got cleared last saturday and my installation according to the sales person was suppose to be done this monday till date no has called me for the installation , now out of curiousity i called the customer people in mumbai and told them regarding this issue and to my suprise they told me the photon is out of stock since a long time and my slaes person should have told me that .

i have already complained twice since yesterday but the customer service department is really pathetic they just keep telling me that they will forward my complain to the concerned department and there the story ends.

now can someone pls tell me what should be my next step ? or shall i wait and not loose my patience.

my sales person has stopped recieving my calls .
Oh that was sad as well as surprising! My friend got the connection within a weeks time installed, activated and working brilliantly!!!

Quote:
Originally Posted by Raghav_K View Post
Looters.... Why dont u threaten that you ll sue him if he does not return the money... and go in person...

How much did that cost btw?
Its Rs. 1500 per month, unlimited plan. Activation charges Rs. 1000.

I think it is very reasonable considering the speed and service

Quote:
Originally Posted by nooty2007 View Post
Azter even i live in MUmbai and waiting for my Photon !


Btw how much speed u getting ?

I live in Thane so will the speed same everywhere ?
I was using this on my friend lappy yesterday and the speed was BRILLIANT!!! Be assured you've made the right choice. Il try to ask my friend for a speedtest printscreen!

Last edited by sahiltanwar; 04-15-09 at 01:58 PM. Reason: Automerged Doublepost
sahiltanwar is offline   Reply With Quote
Old 07-12-09, 11:37 AM   #8
Junior Member
 
Join Date: Jul 2009
Age: 29
Posts: 1
Rep Power: 0
diginode is on a distinguished road
Default

I am interested TATA photon. Now I am using BSNL GPRS for surfing net. It is possible to d/l from rapidshare server without waite as free user. I face very problem by BSNL GPRS, due to they use proxy ( i hope) for that. Any trouble in case of TATA photon?
diginode is offline   Reply With Quote
Old 07-12-09, 01:17 PM   #9
Platinum Member
 
just4kix's Avatar
 
Join Date: Dec 2007
Location: Pune
Posts: 8,899
Blog Entries: 6
Rep Power: 19
just4kix is a splendid one to beholdjust4kix is a splendid one to beholdjust4kix is a splendid one to beholdjust4kix is a splendid one to beholdjust4kix is a splendid one to beholdjust4kix is a splendid one to beholdjust4kix is a splendid one to beholdjust4kix is a splendid one to behold
Default

Many ISPs are providing deficient services to the customer. First they collect payment in advance. Then they say that service will be provided when cheque is cleared. Then they delay the installation/service citing any damn reason - modem is not available, installation person is busy/will come in two days, etc.

Do any other services insist on payment first, goods much-much later? When you go to a shop to buy something, don't you get the goods as soon as you pay? When you buy a pre-paid mobile recharge voucher, do you not get the talk time card/voucher as soon as you pay?

So people. Refuse to pay advance. Don't let them bully you into saying that "our policy is collect first and then we will provide the service (at our convenience)."

Two years ago, when I had no broadband, I approached Tata Indicom. They said the same thing. I told them, come first, install first, show me that everything is working and collect my cheque the same day. They said "not our policy, etc.". I told them "my policy". I am happy that BSNL provides service first and asks payment later.
__________________
*** Never argue with an idiot ***


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
|
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
|
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

-------------------------------------------------------------------------------------------
just4kix is offline   Reply With Quote
Old 07-22-09, 01:58 PM   #10
Bronze Member
 
Join Date: Jul 2009
Age: 25
Posts: 282
Rep Power: 1
Vasundra is on a distinguished road
Default

there should be an action taken
Vasundra is offline   Reply With Quote
Old 08-05-09, 06:54 PM   #11
Junior Member
 
Join Date: Aug 2009
Posts: 3
Rep Power: 0
raskal00 is on a distinguished road
Default

Quote:
Originally Posted by just4kix View Post
Many ISPs are providing deficient services to the customer. First they collect payment in advance. Then they say that service will be provided when cheque is cleared. Then they delay the installation/service citing any damn reason - modem is not available, installation person is busy/will come in two days, etc.

Do any other services insist on payment first, goods much-much later? When you go to a shop to buy something, don't you get the goods as soon as you pay? When you buy a pre-paid mobile recharge voucher, do you not get the talk time card/voucher as soon as you pay?

So people. Refuse to pay advance. Don't let them bully you into saying that "our policy is collect first and then we will provide the service (at our convenience)."

Two years ago, when I had no broadband, I approached Tata Indicom. They said the same thing. I told them, come first, install first, show me that everything is working and collect my cheque the same day. They said "not our policy, etc.". I told them "my policy". I am happy that BSNL provides service first and asks payment later.

I would second that,
But the problem lies in the system, the indian public has been made used to the idea that these companies have the real say on things.
Like just4kix i had a awful awful experience with TATA indicom (wired) BB abt 2 years ago,to the extent that i avoided any service with the TATA tag.
Well my reaction was the totally boycott of the company and its services, i figured, they shouldn't fill their pockets with my money after treating me with ignorant service.

Had relatively pleasant experiences after i switched to BSNL and then later to Airtel BB..
That makes me wonder is there any way to take the fight to these Ignorant ISP's?
raskal00 is offline   Reply With Quote
Old 08-11-09, 12:23 AM   #12
Junior Member
 
Join Date: Aug 2009
Location: Gurgaon
Posts: 6
Rep Power: 1
Rockfella is on a distinguished road
Send a message via Yahoo to Rockfella
Default

PHOTON is readily available in Gurgaon.
Rockfella is offline   Reply With Quote
Old 08-16-09, 07:11 PM   #13
Platinum Member
 
panchabhut's Avatar
 
Join Date: Jan 2009
Location: New Delhi
Posts: 2,215
Rep Power: 9
panchabhut is a name known to allpanchabhut is a name known to allpanchabhut is a name known to allpanchabhut is a name known to allpanchabhut is a name known to allpanchabhut is a name known to all
Default

I did not have any good experience with any of the products of Tata Indicom. Be it mobile, landline or internet services.
May be its the only Tata Company that does not believe in the Tata motto.
panchabhut is offline   Reply With Quote
Old 08-18-09, 10:36 PM   #14
Junior Member
 
Join Date: Oct 2008
Location: Mumbai, India
Age: 26
Posts: 11
Rep Power: 2
dusterio is on a distinguished road
Send a message via ICQ to dusterio
Default

Quote:
Originally Posted by azeter View Post
my sales person has stopped recieving my calls .
That's a very standard thing :-) Once you fill the initial application form - they don't care about you anymore ;-) I had the same thing with YouTele as well
dusterio is offline   Reply With Quote
Reply

Tags
beware, buyers, connection, photon, pls

Thread Tools
Display Modes

Posting Rules
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads

Thread Thread Starter Forum Replies Last Post
TATA Photon 2.4Mbps quality of service jason21 Tata Indicom broadband 19 11-15-09 10:54 PM
Tata Indicom Photon+ Reviews! sahiltanwar Tata indicom Photon 15 10-23-09 07:05 PM
A warning to all seagate hard drives users and buyers The Sorcerer Desktop Computer 50 07-11-09 03:30 PM
ATTN all Rapidshare sellers and buyers... Please read this thread Admin Buy, Sell or Trade 1 05-30-08 06:33 PM
Beware India Broadband Sify broadband 0 07-21-06 06:47 PM


All times are GMT +5.5. The time now is 03:49 AM.


India Broadband Forum