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Best tariff in Tata Photon!

  1. #1
    Silver Member
    Join Date
    Jan 2009
    Posts
    369

    Default Best tariff in Tata Photon!

    Hi

    I am from Mumbai and i am planning to get Tata Photon. I have Airtel NU 798 plan. So my month bill is approx 850/- every month.

    I dont want my broadband bill not more then Rs 900/-

    My friend told that their is one tariff with following details -

    3GB day bandwith , night unlimited speed at Rs 800/-

    Please tell me is their any such tariff? And what about the fair usage policy?

  2. #2
    LEARNER
    Join Date
    Aug 2007
    Posts
    15,263

    Default

    customer service by Airtel reported to be best compared to TataIndicom.

    see this new thread:
    http://www.indiabroadband.net/airtel-3g/26473-airtel-nop-hack-use-internet-pc.html

    Call Airtel CC and ask for comparable tariff plans.

    how do you connect to Internet ?
    via Lan port or WIFI mode ? mode/reouter details ?

  3. #3
    Silver Member
    Join Date
    Jan 2009
    Posts
    369

    Default

    yes i know that, CC of Airtel is the best (experienced that).

    But i am looking for speed, i dont care much on how to connect to net, currently i am using Router, and cant use wifi becoz i don't have one.

    I am looking for more speed, night UL will do good.

    Currently i have 512kbps Night UL.

  4. #4
    Platinum Member
    Join Date
    Nov 2009
    Posts
    2,029

    Default

    Hows teh service of TATA INDICOM ???????????

  5. #5
    Junior Member
    Join Date
    Jul 2010
    Posts
    8

    Default

    Quote Originally Posted by gaggan4392 View Post
    Hows teh service of TATA INDICOM ???????????
    I am dissatisfied customer. So i wont suggest you to go with it.

  6. #6
    Junior Member
    Join Date
    Dec 2012
    Posts
    7

    Default

    I've recently bought Tata Photon. I'm highly disappointed with the service. They have junks in their customer care who even cut the call, if pressed for resolution or escalation. I've never seen such a behavior with any of the service provider.

    I've submitted the verification form twice. But it was mishandled by Tata Photon and they've disconnected my connection despite promising to activate it within a day. I've made more than 20 calls and emails. Every time I got a different response from the customer care. The issue was dragged for a month despite SLA breach and several request for 48 hours extension. Finally, they've stopped responding to my emails.

    Overall it was a worst experience. Please.. Please .. Please do not buy a tata Photon even if some one offers it free. I'm saying this despite being a tata employee. It doesn't fit to be in a Tata group.

    I can share the conversation I've had with helpdesk. It was a painful experience.

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