Thread: Wrong Billing from Photon & noone answers

I have 2 Photon Plus connections. Must say I love the speed but the billing is very erroneous. I have 1GB free and rarely use it, but get charged extra every time.
I got a usage break up for Feb which suggests I only used 500MB but noone can help me reconcile.
Can anyone here tell me what to do??

Originally Posted by kapgup

I have 2 Photon Plus connections. Must say I love the speed but the billing is very erroneous. I have 1GB free and rarely use it, but get charged extra every time.
I got a usage break up for Feb which suggests I only used 500MB but noone can help me reconcile.
Can anyone here tell me what to do??

Hi, send a mail to customer.care@tatatel.co.in mail id along with your connection details, you will get prompt response.

Originally Posted by Mukthar

Hi, send a mail to customer.care@tatatel.co.in mail id along with your connection details, you will get prompt response.

Will call them and check if they respond.