Thread: Never buy tata photon plus broadband

I recently bought tata photon plus and i am getting a very slow speed of 350kbps and downloading speed is 20 to 30 kbps. Everytime during the downloading the connection interupt and download failed and i loose my data usage. I complained against this problem but company is giving excuses.i was using mts mblaze really it is providing blazing fast internet. So don't buy tata photon plus and if you want more information call me on +919051106645.

So according to u which is the best mobile internet??? How much KBps or kbps was ur MTS giving u at what cost/month??

According to me mts is the best mobile broadband and it is providing 150kbps to 300kbps downloading speed means transfer rate in your download manager. If you want to buy then watch the demo first and then buy.

Means about 30KBps of transfer rate, ok good & can u tell me what r the plans and what it cost? means unlimited plans with fix cost? u can also give me a link.... i dont need this.one of my frnd want this, i already have a broadband which gives me upto 1700kbps (avg 210KB/s) down.

My plan is rs. 999 unlimited.

Originally Posted by luckymeansluck

My plan is rs. 999 unlimited.

Dear Customer,

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We request you to kindly provide us your Tata Photon connection details, your e-mail Id or your alternate contact number, which will assist us in doing the needful.

We assure you that we are committed to resolving the issue to your satisfaction.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232 (10 am to 6 pm from Monday to Saturday).

Thanks and Regards,
Customer Care,
Tata Indicom.

Originally Posted by luckymeansluck

I recently bought tata photon plus and i am getting a very slow speed of 350kbps and downloading speed is 20 to 30 kbps. Everytime during the downloading the connection interupt and download failed and i loose my data usage. I complained against this problem but company is giving excuses.i was using mts mblaze really it is providing blazing fast internet. So don't buy tata photon plus and if you want more information call me on +919051106645.

Dear Ms. Geeta,

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We would like to inform that, your complaint has been put before the concerned department. We have accorded it top priority and are expressly working towards resolving it at the earliest. We will revert to you shortly, request you to kindly bear with us in the interim.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232 (10 am to 6 pm from Monday to Saturday).

Thanks and Regards,
Customer Care,
Tata Indicom.

Originally Posted by Tata Indicom

Dear Ms. Geeta,

Greetings from Tata Indicom!

We sincerely apologize for the inconvenience caused to you.

We would like to inform that, your complaint has been put before the concerned department. We have accorded it top priority and are expressly working towards resolving it at the earliest. We will revert to you shortly, request you to kindly bear with us in the interim.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232 (10 am to 6 pm from Monday to Saturday).

Thanks and Regards,
Customer Care,
Tata Indicom.

Dear Ms. Geeta,

Greetings from Tata Indicom!

We would like to inform you that, our concerned department spoke to you and updated the resolution.

Should you require any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232 (10 am to 6 pm from Monday to Saturday).

Thanks and Regards,
Customer Care,
Tata Indicom.

Originally Posted by luckymeansluck

I recently bought tata photon plus and i am getting a very slow speed of 350kbps and downloading speed is 20 to 30 kbps. Everytime during the downloading the connection interupt and download failed and i loose my data usage. I complained against this problem but company is giving excuses.i was using mts mblaze really it is providing blazing fast internet. So don't buy tata photon plus and if you want more information call me on +919051106645.

I agree with luckymeansluck and a whole lot of other broadband 2g and 3g (which is even worse) users. I had a Reliance data card the old model which was slow so I bought a Vodafone 3G 7.5mbps donggle which didn't even connect! I then gave that back after fighting with them and bought a Tata Photon plus expecting at least 1mbps speed. I get just 20 to 30kbps at any given point in time. And their customer service interaction online is pathetic - the customer care reps need basic education. Someone suggested going to a consumer court. I've already taken a Mediclaim insurer to the Consumer Court - it's been 3 years not a single argument or hearing has happened. Taarikh pe taarikh...taarikh pe taarikh!