
Originally Posted by
ooleeeo
I use a tata photon+ connection in kolkata, account no 9239555132,unlimited plan of 5 gb with rental of rs 850pm.
The truth is that wheneber I have connected to speedtest.net,the max speed(d/l) I have got is only 1.14 Mbps and average of only 0.46 Mbps.
I called up customer care,a person called Sanatan Hazra came and wasted 1 hr by checking speed and opening gmail at least 20 times,something that any1 can do.
He called up systems,who told me that d/l speed of 0.3 Mbps is adequate,which is absurd.
Now on 12 sep,I find that speeds have been reduced to 155 Kbps,bcoz we are supposed to have reached 5 gb usage.
I could not figure out how without downloading any movie or making video calls with skype,,one can use up 5 gb in only 10 days.Surely the usage meter is wrong.
The Customer Care is hardly co-operative and so I joined this forum so that some sort of help can be got from here.