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Tata services are worst, never buy tata product

  1. #1
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    Angry Tata services are worst, never buy tata product

    I purchased a tata photon connection on 13th september, was having low speed problem, resolution provided was to visit tata icare hub,those guys told to migrate to postpaid as to get full services, made a migration request on 24th sep but was updated on their system on 26th sep, was committed and informed about 72 hrs timeline for migration. But till day it's not done, and am being informed to wait for 2nd oct. Nodal Office no not reachable, no use of dropping mail. I told them if it's not being sorted out till 30th sep 10:00 am i am dropping connection.
    I already have 4 seprate tata postpaid connection for my home and business purpose but planning to drop all and buy a genuine company pack connections.
    This is pathetic if i have any option to drag these people i am going to make it worse for them.

    Tata No : 9234896856
    Alternate no/Contact no: 9801640204
    Email : krrahulanand at hotmail

  2. #2
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    Tata Photon+ is not that bad. I am using it since Aug 20, 2009 and I am quite happy as their are no roaming issues, good speed (checked through Delhi, Patna, Lucknow, Jaipur, Udaipur, Kanpur). Overall performance is good. Tata Photon+ VS Any 3G = Tata Photon+ is a clear winner.

  3. #3
    Bronze Member tolkapiam's Avatar
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    Quote Originally Posted by krrahulanand View Post
    I purchased a tata photon connection on 13th september, was having low speed problem, resolution provided was to visit tata icare hub,those guys told to migrate to postpaid as to get full services, made a migration request on 24th sep but was updated on their system on 26th sep, was committed and informed about 72 hrs timeline for migration. But till day it's not done, and am being informed to wait for 2nd oct. Nodal Office no not reachable, no use of dropping mail. I told them if it's not being sorted out till 30th sep 10:00 am i am dropping connection.
    I already have 4 seprate tata postpaid connection for my home and business purpose but planning to drop all and buy a genuine company pack connections.
    This is pathetic if i have any option to drag these people i am going to make it worse for them.

    Tata No : 9234896856
    Alternate no/Contact no: 9801640204
    Email : krrahulanand at hotmail
    Thank God ,they have not yet locked you up in post paid!!
    I have used their service for years.If you dont good signal -atleast 0.5 to 1 mbps(I assume you have Photon plus CDMA USB broad band modem) ,it is not worth getting locked further. keep it in pre paid and look for a GSM 3G solution. check signal first and then buy prpreitory modem.

    Photon plus usb modem does work on roaming all over India with out any charge.
    I have used it .
    For multiple users - home+business with a wireless router (which can take USB modem too) your need is a bit different.

    Now Iam using 3G USB wireless modems only Airtel/Vodafone/Aircel.

    For wired broadband Tata indicom ADSL is ok ( I had that too) In 4 years i had hardly few disruptions.but costly compared to BSNL/Airtel/Reliance

  4. #4
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    Quote Originally Posted by krrahulanand View Post
    I purchased a tata photon connection on 13th september, was having low speed problem, resolution provided was to visit tata icare hub,those guys told to migrate to postpaid as to get full services, made a migration request on 24th sep but was updated on their system on 26th sep, was committed and informed about 72 hrs timeline for migration. But till day it's not done, and am being informed to wait for 2nd oct. Nodal Office no not reachable, no use of dropping mail. I told them if it's not being sorted out till 30th sep 10:00 am i am dropping connection.
    I already have 4 seprate tata postpaid connection for my home and business purpose but planning to drop all and buy a genuine company pack connections.
    This is pathetic if i have any option to drag these people i am going to make it worse for them.

    Tata No : 9234896856
    Alternate no/Contact no: 9801640204
    Email : krrahulanand at hotmail

    Dear Mr. Prasad,

    Greetings from Tata Indicom!

    We sincerely apologize for the inconvenience caused to you.

    We would like to inform you that, your Tata Photon account has been migrated to postpaid from prepaid on 4-oct-2011. Your Tata Photon Plan is Photon Plus Unlimited 15 GB@Rs 1500.

    Should you require any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

    Thanks and Regards,
    Customer Care,
    Tata Indicom.

  5. #5
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    Default Tata Photon +

    Quote Originally Posted by Tata Indicom View Post
    Dear Mr. Prasad,

    Greetings from Tata Indicom!

    We sincerely apologize for the inconvenience caused to you.

    We would like to inform you that, your Tata Photon account has been migrated to postpaid from prepaid on 4-oct-2011. Your Tata Photon Plan is Photon Plus Unlimited 15 GB@Rs 1500.

    Should you require any further assistance please mail us at Customer.care@tatatel.co.in or you can call us on 040-66570232.

    Thanks and Regards,
    Customer Care,
    Tata Indicom.
    i must say it i good

  6. #6
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    Default Tata photon plus is the worst service provider of india

    GUYS NEVER BUY TATA PHOTON PLUS it should be tata minus minus
    It is the worst connection I have ever used – their customer associate are very polite but they don’t take any action to resolve ur issues. I got this bull **** connection but there is no use …. No use of contacting NODAL .. poor TECHNOLOGY …..

    Regards
    Deepak Lohia
    Photon plus No : 9212586083 (India’s worst service provider)

  7. #7
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    As a meet with Tata guys, I can tell you that TTSL is treating its CDMA arm like a stepmother. They are very much focused on GSM aka Tata Docomo and 3G.

    So if you are like to buy a data card, always take the unlocked 3G-HSPA modems which can be used with all GSM & 3G operator. If you are a CDMA fan, take only MTS because only MTS is serious about CDMA!

  8. #8
    Junior Member master05's Avatar
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    Quote Originally Posted by deepak9delhi View Post
    GUYS NEVER BUY TATA PHOTON PLUS it should be tata minus minus
    It is the worst connection I have ever used – their customer associate are very polite but they don’t take any action to resolve ur issues. I got this bull **** connection but there is no use …. No use of contacting NODAL .. poor TECHNOLOGY …..

    Regards
    Deepak Lohia
    Photon plus No : 9212586083 (India’s worst service provider)


    i agree with u tata photon minus minus

  9. #9
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    Quote Originally Posted by master05 View Post
    i agree with u tata photon minus minus
    Agree ******* ****... i am using this ass ***** device to play online games i keep crashingevery sec!!!!!!!!
    + while i am in-game it takes 5 sec for me to see what ever i typed at chat
    like if i type "HI" it takes 5 sec for other people to see that on the server chat

    ...

    what else huh?! ******* ****

  10. #10
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    It is a load of S**t! I have a tata photon + (+ my a*se) from office which takes forever to start off and download anything for that matter.

    I use it the same amount every month and the bill comes around Rs 1300 more or less. I pay anything above one thousand and rest taken care of by company.

    This month is was almost Rs 4000 so I have to pay an exorbitant amount for something which barely works to start with so to f****n charge that much when it doesnt even connect half the times tells u the rest.

    I am using ur connection to write this about your service you f****in morons n thats all am using this for from now on. Lets c u bill me for that.

    P.S - I have taken a broadband which is cheaper and faster which means u have lost business cause u got greedy

  11. #11
    Junior Member master05's Avatar
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    Quote Originally Posted by Rick` View Post
    Agree ******* ****... i am using this ass ***** device to play online games i keep crashingevery sec!!!!!!!!
    + while i am in-game it takes 5 sec for me to see what ever i typed at chat
    like if i type "HI" it takes 5 sec for other people to see that on the server chat

    ...

    what else huh?! ******* ****

    man i have tataphoton pluss....plan 950 unlimited plan it is totally waste of money it just gives me dwnlding speeed of 18 kbps only

  12. #12
    Bronze Member tolkapiam's Avatar
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    For all the big talk of 3G GSM operators @ 3.6/7.2/21 mbps speeds
    entire corporate market is being captured by two crappy CDMA operators -Reliance & Tata Photon.

    You can understand how much kick back these operators are giving to the people incharge of providing hardware(laptops) and Internet dongle to the worker bees!!!

    I had a tata photon plus (personal)for a year before I jumped in to 3G GSM dongles with multiple operators at any given time ( Voda,Airtel,BSNL,Aircel)

    My better half has corporate Reliance CDMA Netconnect dongle for the last 3 years. it was quite bad till recently. ( photon was better)

    But after changing to a latest reliance netconnect data card -last 3 months performance ok.1 to 1.5 mbps during day and slightly less in the peak evening hours.

    If you have to pay more than Rs 1000 usage- you are better off buying a GSM 7.2 mbps dongle and use any one I mentioned as prepaid .

    Give your CDMA data card a decent burial and get a 7.2 mbps GSM card below Rs 1000 and start a new life instead of crying here everyday!


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