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Tata indicom cheating customers in Kashmir

  1. #1
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    Default Tata indicom cheating customers in Kashmir

    i recently purchased a photon plus with 950 Rs plan in Srinagar kashmir.I was promised a speed of 3MBPS upto 5 GB,and 125 Kbps after that.But in srinagar city itself(the capital of JK),the speed never went beyond 200 kbps and after 5Gb,it was 2-10 kbps,worse than 98 Rs GPRS plan of any mobile net work.Besides,my photon was delibrately rendered non functional for 10 days on the pretext of conversion to pre paid by Srinagar,unit.The tata indicom subjects its cusomers to mental as well as physical torture.All their promises are false.They have totally dis coordinated network.Customer care makes false promises of solving the problem.The email addressses and Fax Nos given on their website never respond.You just get an automated email.I strongly advise all not to purchase Photon or any tata indicom product.They mistreat the customers.It is better to go for Rs 98 GPRS.Why to waste 1500 Rs on their apparatus and huge monthly bills.I have 198 Rs Aircel 3g GSM Sim which gives 400-500 kbps speed and provides unlimitted 2G+3G data for one month.Go for it.I may sue Tata Indicom in Srinagar consumer court with all the evidences i have,for subjecting me to physical and mental torture,without any reason.

    Dr shakeel
    kashmir
    photon no 9205006387
    mob.9419034762

  2. #2
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    Quote Originally Posted by shakeel1217 View Post
    i recently purchased a photon plus with 950 Rs plan in Srinagar kashmir.I was promised a speed of 3MBPS upto 5 GB,and 125 Kbps after that.But in srinagar city itself(the capital of JK),the speed never went beyond 200 kbps and after 5Gb,it was 2-10 kbps,worse than 98 Rs GPRS plan of any mobile net work.Besides,my photon was delibrately rendered non functional for 10 days on the pretext of conversion to pre paid by Srinagar,unit.The tata indicom subjects its cusomers to mental as well as physical torture.All their promises are false.They have totally dis coordinated network.Customer care makes false promises of solving the problem.The email addressses and Fax Nos given on their website never respond.You just get an automated email.I strongly advise all not to purchase Photon or any tata indicom product.They mistreat the customers.It is better to go for Rs 98 GPRS.Why to waste 1500 Rs on their apparatus and huge monthly bills.I have 198 Rs Aircel 3g GSM Sim which gives 400-500 kbps speed and provides unlimitted 2G+3G data for one month.Go for it.I may sue Tata Indicom in Srinagar consumer court with all the evidences i have,for subjecting me to physical and mental torture,without any reason.

    Dr shakeel
    kashmir
    photon no 9205006387
    mob.9419034762


    Dear Mr. Shakeel,

    Greetings from Tata Docomo!

    We sincerely apologize for the inconvenience caused to you.

    We request you to kindly provide us your Tata Photon Plus connection details, e-mail id or your alternate contact number which will assist us in doing the needful.

    We assure you that we are committed to resolving the issue to your satisfaction.

    Thanks and Regards,
    Customer care
    Tata Docomo.

  3. #3
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    sir,i am tired and hopeless now.I am left with no option but to surrender my Connection so that i can live tension free.Purchasing tata photon is a really a big blunder.I have seen so many people begging others to purchase their photon.Initially i failed to understand it.But now i got the reply.They too are the sufferers at your hands.My alternate No is 7298757964 and email shakeel_ompora @ yahoo.co.in.My photon No is 9205006387.

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    Quote Originally Posted by Tata Docomo View Post
    Dear Mr. Shakeel,

    Greetings from Tata Docomo!

    We sincerely apologize for the inconvenience caused to you.

    We request you to kindly provide us your Tata Photon Plus connection details, e-mail id or your alternate contact number which will assist us in doing the needful.

    We assure you that we are committed to resolving the issue to your satisfaction.

    Thanks and Regards,
    Customer care
    Tata Docomo.
    You never read the first post and just copy pasted your crap once again. OP has provided the photon number in the first post itself. I will have to delete your posts and ID and put a blanket ban on your company's representation if you keep wasting people's time and space here on this forum.

  5. #5
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    Respected Administrator
    Sir,
    Thanks for taking note of my complaint/post.The Tata Photon Customer Care never bother to read a post carefully.Their response looks like a machine generated reply.I have been getting similar machine generated replies to all my emails for the last one month.When i call their customer care,they just give me my complaint No,but never solve my problem.I even tried to fax my complaint to their Jammu,mumbai and Banglore offices,but to my surprise none of the fax Nos was working.Now this forum is my last hope.I hope this forum will force Tata Indicom authorities to solve my(as well as other customers) problems.
    yours sincerely
    Dr Shakeel
    Srinagar,Kashmir

  6. #6
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    Quote Originally Posted by shakeel1217 View Post
    Respected Administrator
    Sir,
    Thanks for taking note of my complaint/post.The Tata Photon Customer Care never bother to read a post carefully.Their response looks like a machine generated reply.I have been getting similar machine generated replies to all my emails for the last one month.When i call their customer care,they just give me my complaint No,but never solve my problem.I even tried to fax my complaint to their Jammu,mumbai and Banglore offices,but to my surprise none of the fax Nos was working.Now this forum is my last hope.I hope this forum will force Tata Indicom authorities to solve my(as well as other customers) problems.
    yours sincerely
    Dr Shakeel
    Srinagar,Kashmir


    Dear Mr. Shakeel,

    Greetings from Tata Docomo!

    We sincerely apologize for the inconvenience caused to you.

    We request you to kindly provide us the screenshot of the speed for your device, which will assist us in doing the needful.

    We assure you that we are committed to resolving the issue to your satisfaction.

    Thanks and Regards,
    Customer care
    Tata Docomo.

  7. #7
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    photon speed.jpg
    sir,you are wasting my time.How can you solve my problem by a snapshot?Asking for a snapshot is totally irrational and illogical.You are cheating the innocent Indians.You deserve to be dragged to the court of law for such nonsense demands .You must be banned in this forum once for all.Instead you should have asked your Srinagar office to send an engineer to get my speed checked and problem resolved.I challenge you that your speed in kashmir(at any spot) is worse the 98 Rs unlimitted GPRS of any GSM network.it is shameful that you are asking me for a snapshot.Still i am attaching a snapshot.Either stop cheating customers or close your service throughout the country.

  8. #8
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    photon speed.jpg
    sir,you are wasting my time.How can you solve my problem by a snapshot?Asking for a snapshot is totally irrational and illogical.You are cheating the innocent Indians.You deserve to be dragged to the court of law for such nonsense demands .You must be banned in this forum once for all.Instead you should have asked your Srinagar office to send an engineer to get my speed checked and problem resolved.I challenge you that your speed in kashmir(at any spot) is worse the 98 Rs unlimitted GPRS of any GSM network.it is shameful that you are asking me for a snapshot.Still i am attaching a snapshot.Either stop cheating customers or close your service throughout the country.
    photon speed.jpg

  9. #9
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    Tata is a big cheater. Losers.

  10. #10
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    Angry

    .IM FROM SRINAGAR...i purchased reliance netconnect dongle on day before yesterday on friday from reliance head office(jawahar nagar)...it costed me rs.1500 + rs.500(security deposit)..with this dongle i got reliance postpaid sim bearing number. 9018194475...
    It got activated yesterday at 11am....but from the time it got activated till now the speed of my reliance(3g) internet connection is very slow....very poor...the speed of my 3g connection is very very slow....its speed is very poor...its speed is upto 65 kbps(at maximum)...speed doesnt exceed 65 kbps...it goes either down upto 2o kbps or remains 65 kbps...speed of my 3g connection is not exceeding 65kbps..it is really pathetic....u people offered me at least speed of 2 mbps..but it is not giving that much of speed...it is giving really pathetic speed.....it z pathetic..it is really loss of my money.
    ''''now tell mE shall i complaint aganist you people in consumer court or drag you people to police station...""
    now i do not want this product anymore..i want to get rid out of it...im giving back this product(reliance dongle) and i want my money back....plz return my money or else i will drag you people to police station...you dont know my powers..u dont know who i am??????
    (note down my reliance dongle number...my reliance dongle number is 9018194475)

    (my adress: House no.35, green avenue colony, ellahi bagh, buchpora(landmark:near masjid hyder)
    MY CONTACT NO.9086749242

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