Thread: can someone here tell how to disable package of ten sports and new sports

i added ten sports for icl

and neo sports for india series

now with both of them over , i need to unsubscribe these packages

can someone tell me how to do it , i have gone through helpdisk but it only tell how to add channels

Then it maybe that there is no option to remove packages or channels from the help desk!

What you may need to do is call Tata Sky up and ask them to disable the package for you.

Next time what you also can do is register online at Tata Sky and just add and remove channels from your account on the website!

U cant deactivate until 1month of subscription.. So after completion of 1month cal customer care and tel them to deactivate or do ur self by loging on to their website..

You can call the TataSky customer care & remove the required package(s). I did it last month.

Here are the customer care numbers:
From MTNL/BSNL lines: 1860 425 6633

From other lines:
Western India: 020 6600 6633
Northern India: 0172 6600 663
Southern & Eastern India: 040 6600 6633

Delhi: 011 6000 6633
Mumbai: 022 6000 6633
Kolkatta: 033 6000 6633
Chennai: 044 6000 6633
Bangalore: 080 6000 6633

Originally Posted by chintoo3

U cant deactivate until 1month of subscription.. So after completion of 1month cal customer care and tel them to deactivate or do ur self by loging on to their website..

We cannot remove the packages through online, we can only add packages through online.

Yes, You need to call the CS to cancel the packages. You cannot cancel it online. Also, it has to be done only after end of a month.

Originally Posted by bigugy

i added ten sports for icl

and neo sports for india series

now with both of them over , i need to unsubscribe these packages

can someone tell me how to do it , i have gone through helpdisk but it only tell how to add channels

looks like i finally discovered the solution of this problem.

the solution for this problem is in their website. if you wish to unsubscribe any channel or package , just log in to mytatasky . com with ur subscriber id and go to the contact us section where there is another sub section named as my query , click on my query under that u will find a column named nature of complaint, selet packages there. their is another column after that as type, select 'drop sports package' in that and it will show you all the sports packages u have earlier subscribed and u can drop those channels from there. it will take affect immidietly and the channel will be droped from ur package.

Hey thanks for tthat shekhar.. had been searchng for that..
Thanks a ton