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Tata Sky THE BEST..

  1. #1
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    Thumbs up Tata Sky THE BEST..

    Hi fellas,, I got Tata Sky Connection few months back and i can say its the best..

    When i planning to buy few months back i was confused if to buy dist tv or tata sky..

    here is my experience..

    1)

    When i called up tatasky for enquires i was satisfied. The phone numbers were correctly mentioned in ads. I got the information i wanted at first shot. I got to know the nearest dealer and address with Phone numbers.

    but

    in dist tv, i got the number from my friend who has dish tv at his house. when i tried the numbers given, it never used to connected. couples of times it got connected and the fellow at the other side said its not dish tv!! I tried other numbers given in ads. It took me almost a week to get to talk to a dish tv fellow. Most of the Phone numbers are wrong..

    2)

    I decided to buy tata sky.. I went to dealer at night 8.30. I paid the amount and the system was registered with my contact details. As soon i came out the shop i got a call from tata sky ppl asking me when they should send technicians to my house for setting up the antenna. This was very fast. They came the next day at sharp 11 Am as booked..

    3)

    Tata Sky technicians are very professional.. They come with all the tools.. drilling machine, quality checker, angle measuring tools etc.. Their work was so professional. I didnt want the tv cable going thru windows bcoz windows cant be closed later. So they made a small neat hole thru the wall and got the wire into the house. The work was neatly done.

    But in dish tv, for my friend they sent a fellow on cycle with a chisel and hammer for making hole to fit the antenna.. He was making hole on top of roof on trial n error method.. What the Hell!. He took the cable into the house thru the window as he had no other option.

    4)

    finally.. in tata sky as soon as the antenna was setup, the technicians calls up tata sky and tell them to activate the connection. within few mintues it was activcated and i was getting all the channels..

    but in dist tv, the system is activated after 24 hours..

    5)

    Recharging options are very easy in tata sky, just buy the card, call toll free number and enter the pin n its done. In their database your telephone no is assigned to your system id so it will automatically detect ur system id thru ur phone no and ur account is charged.. simple..

    Even though tata sky have less channles than dish tv, i would suggest tata sky. Tata sky service is 1000 times better than dish tv..

    I have all channels tht i want watch in tata sky so its not a problem..

  2. #2
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    i live in bangalore same service was provided to me as urs
    tata sky rocks

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    Hello,

    My friend who has tata sky had the same experiences. He was one of the first to order it in our city and the quality is way better than normal cable crap.

    Also, Dish TV isnt much popular here. Tata sky is touching the heights.

    KMKM!!

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    Quality here in delhi is same as cable TV as cable operators here in Delhi give very good service and also we get all channels on 2 TV on my house for just Rs 250. And we never had to pay Rs.4000 initially.

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    I would love to have a tata sky connection because it will give me all the channels which i view So it is very easy for me to view in a very high Quality
    freemoney4indians dot com

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    I would not say that they are any near the word professional. I had TATA Sky earlier before going in for Dish TV and i did faced some problem with my connection and when i called up they promised to send me a technician who would look to my problem... i didn;t got any one from there side to check my problem for 1 months and then i disconnect there service.

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    TATA may be good for the services they are offering but the big dfference comes when you get to there customer care which is not that much responsive. They really need to look into this thing otherwise they are a great company.

  8. #8
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    Yes, they are good. I had been using them for some time and they are really very much good in terms of service providing. I had never ever faced any problem till now so i can't say about there customer care service .. but from all other things they are good.

  9. #9
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    The competition is just two players - so it is not worth saying that 'this guy' is the best. I have been dealing with DishTV over a year and half and I have dealt with them about 10 times. Most of my queries were regarding billing (six of them). This proves that service was quite up to the mark.

    I write the following experiences:

    a) When the call is routed to CSE, the phone is usually picked up within a minute.
    b) Most (99&#37 of my queries are answered with proper answers
    c) Staff is very courteous (if not highly trained in English - but I don't care about language)
    d) Only one technical issue took 2 days; others were sorted out within 4 hours
    e) The issue that took 2 days was that I have 2 connections and they were recorded as individual connections and not multi-TV @ same home.

    My main sore points:

    a) Bills and demands are never sent by hardcopy or email. They depend upon you finding it out.
    b) Billing details on Web site are difficult to understand.
    c) I have been promised e-bills; but I have never received them
    d) New channels such as NDTV-Imagine are still not on DishTV

    What I fear with TataSky is that they amassed too many customers in very short time and they could go the ICICI way where ICICI bank is the worst when it comes to customer service.

    The point I am making is that - there are only 2 players and both are at par. If one was extremely attrocious then it would have been accurate to say that the other guy is the best. I am extremely happy with DishTV and they are slightly cheaper also.
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    TATA is good but itis not a new thing they there customers are still facing problem with the billing. I had used thre TATA indicom and i also faced a lot of problem with there billing thing.

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    Quote Originally Posted by Broadband View Post
    TATA is good but itis not a new thing they there customers are still facing problem with the billing. I had used thre TATA indicom and i also faced a lot of problem with there billing thing.
    Well if they are facing problem in Customer care then i am sure that it would land them in deep troublem really soon. I was thinking of going on with TATA but if this is the thing then i would wait for some time ...

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    I had been using TATASky for a long time now and i would say that they are really goof with there customer care. I had some problem (which were caused by me) and TATA technical representative cleared it very fase which is somehing i really liked.

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    I would not say that TATA Sky is the best in terms of service ... they stil need to improve there services but as compared to other same service providers then TATA sKy is a good one.

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    Default Please do not Cheat TATASKY Plus Customers

    Hi, following the Conversation with Miss Sacha when i tried to reach Mr.Vikram...
    Kindly note that all the Tata Sky Plus advertisements are Picture correct ie: the video content in Wide LCD TVs used by the Models in all the Advertisements in all the TATASKYPLUS advertisements is picture correct to 16:9 aspect Ratio. if there is no 16:9 Broadcast why cheat People. Should have made the advertisements with 4:3 TVs. and Put a Slide now and then saying "No 16:9 TRansmission YET"

    On the contrary only the 16:9 and 4:3 Setting is working in the TATA Sky PLUS Box. the picture is only 4:3 AWKWARDLY Streatched to 16:9..
    When i called the custumer care for a Month before Paying for TS+ and kept veryfying that TATA Sky Plus is Transmitting 16:9.. They Assured me that 16:9 is there cuz now its MPEG4 and it streamed..

    then The Tech Head South comes up with a PRO TS+ answer telling me that the Indian Standard for TX is 4:3..

    Do not throw crap at people Please....
    Then India is Still at Cable TV Settop Box Level,,, WHY DTH...
    Innovation Has no limit... then Make a Announce ment to all Custumers that INDIAN Broadcast Standards is 4:3 only so please buy 16:9 LCDs or TVs at your own Discreetion bcuz TS+ is transmitting only 4:3 and NOT 16:9.

    and also Reproduce all TATA SKY Plus Advertisements with wide LCD having Cropped images or only 4:3 INDIAN STANDARD TVs.

    Why Lie...




    Please do not Cheat TATASKY Plus Customers

    Rajiv...
    +91+9900******


    Kindly Note that i have not posted all this on the Forums where People all over India Discuss about Products before they Buy them....

    Contact Details Removed ~smoothvibes~
    Last edited by SmoothVibes; 10th December 2008 at 03:11 AM. Reason: Contact Details Removed

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    Default what a waist of money

    I have tried to get this service for the last 6 weeks; and still nothing. Tata wants to make 2 cable connections for the 2 tuners of this box ! Hello, we're living in a house with cabling, I don't need loose cables running through the house ! They refuse to install a splitter - outside India a very normal thing to do if you have substandard box. Don't waist your time and money here. So I wonder how long it takes to refund the 9999 to me.

  16. #16
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    Quote Originally Posted by lschingtw View Post
    I have tried to get this service for the last 6 weeks; and still nothing. Tata wants to make 2 cable connections for the 2 tuners of this box ! Hello, we're living in a house with cabling, I don't need loose cables running through the house ! They refuse to install a splitter - outside India a very normal thing to do if you have substandard box. Don't waist your time and money here. So I wonder how long it takes to refund the 9999 to me.
    I am not sure what your complaint is exactly.

    When you mean two tuners do you mean multi-TV setup? Note that the standard dish and LNB do not generate a signal that is powerfull enough to be split. If standard signal strength is 80%, after splitting, the signal will degarde to 45% max. This will result in poor video quality. The solution is a large dish.

    In some odd cases, the installation may have taken longer but your two weeks and nothing is an outlier. 99.9% of the times people have reported installation complete and services up and running within 48 hours.

    So I definitely do not agree that this is a waist of time.
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  17. #17
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    Default Tata Sky DTH - excellent picture quality

    Tata Sky DTH has excellent quality of television. The channels as well as the audio is so clear as i would say puuurrrrfect!. If you have a flat screen TV to go with it, it would just be heaven for Guyz like me. Nothing like having firends over for a game of cricket. Tata Sky is like THE quality product which I have come across. Thank the tatas for delivering me for the terrible quality o the cablewallahs.

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    I too am very happy with Tata Sky. The most impressive bit for me is the quality.

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    I have been using TataSky for past 15 months. Iam very happy with the service & the customer care service. But only 1 thing which hurts is the price. I am using the South Jumbo pack. I have bought the annual package for Rs 2500 (for 12 months).
    Apart from that I am recharging Rs 100 every month for:
    Ten Sports (Rs 15)
    ESPN, Star Sports & Star Cricket (Rs 45)
    Lifestyle Gold Pack (Rs 40)

    I heard that now the cost of ESPN, Star Sports & Star Cricket pack is Rs 65.
    Collection of my useful Threads - All in One

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    I am using Tata Sky Plus and I am quiet happy with the service. The quality is very good and the service is great too. There are some issues during rains, but that is for too shot a duration. So my vote goes for tata sky - tatasky plus.

  21. #21
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    Can you transfer the contents out from TS+, i.e., suppose you wish to copy the recorded content to DVD, how do you do that?
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  22. #22
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    Default Money ? budget

    people tata is good at service bt the packs simply sucks no sports channel even in Rs 350 a month wtf ??

    other players give sufficient channels wid all the sports channel so u shud better opt Reliance or Airtel !!!!!!1

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    guys m plannin to buy a DTH finally for my room and have been trying to make my choice, tata+ features are just way too fascinating and i think itll be kinda cool to have one for myself..

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    yup, i have heard of tata quality being great.. the difference in picture quality of cable and tata is definitely noticable.

  25. #25
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    I have to admit too that Tata Sky has got excellent customer service!

    Quote Originally Posted by just4kix View Post
    The competition is just two players - so it is not worth saying that 'this guy' is the best. I have been dealing with DishTV over a year and half and I have dealt with them about 10 times. Most of my queries were regarding billing (six of them). This proves that service was quite up to the mark.
    why do u get bills J4K?

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    Quote Originally Posted by varad View Post
    people tata is good at service bt the packs simply sucks no sports channel even in Rs 350 a month wtf ??

    other players give sufficient channels wid all the sports channel so u shud better opt Reliance or Airtel !!!!!!1
    Do You know Tata sky is rated no. 1 for poor customer service and customer satisfaction in a survey done by Core (Organisation name) and the results were updated on their website as well.

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    their is always a difference between picture quality of Cable and DTH. as cable is analog while DTH is digital telecast. so if you take any dth all have same audio and video quality but all are better then cable any ways.

  28. #28
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    Quote Originally Posted by Preeti_20 View Post
    I have to admit too that Tata Sky has got excellent customer service!



    why do u get bills J4K?
    It has become extremely funny now. My problem is always the same at every renewal. Every year, I renew for a year. I have multi-TV connection and I pay Rs. 5,775 for the two of them for the Maxi/Platinum package. What invariably happens is that they allocate the entire money on the primary VC (connections) and nothing on the secondary - even when it is correctly stated in the payment advice.

    Quite predictably, it happened this year also.

    Other than that I don't have issues. Oh Yes. Another one. They do not send me any invoice or payment receipt. But the account on website is updated.
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  29. #29
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    Quote Originally Posted by neo001 View Post
    their is always a difference between picture quality of Cable and DTH. as cable is analog while DTH is digital telecast. so if you take any dth all have same audio and video quality but all are better then cable any ways.
    neo001, Cable TV is also transmitting in digital now - though not at all places.
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  30. #30
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    Even i have to agree upon this that Tata Sky picture quality is excellent, it makes a huge difference when watching programmes and makes it more enjoyable!

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    I have been reading up lately about DTH services and came across this really good blog on tatasky. What i liked bout this blog was tht it covered every aspect of tatasky and has discussed bout the issues that are currently on various forums regarding tata sky and tataplus. It is concise and well written, helped me.. so i thought id share it with you guys as well its tatasky-dth.blogspot.com
    Last edited by kesh; 13th January 2009 at 11:18 AM.

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    Guys regarding the sports package of tatasky which as i have seen is something tht lot of ppl have issues with will be taken care of if u visit this blog, I read it and it made sense to me. Altough its a blog on tatasky but it has very systematically given sports package of other DTH as well. it 's tatasky-dth.blogspot.com

  33. #33
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    Quote Originally Posted by kesh View Post
    I have been reading up lately about DTH services and came across this really good blog on tatasky. What i liked bout this blog was tht it covered every aspect of tatasky and has discussed bout the issues that are currently on various forums regarding tata sky and tataplus. It is concise and well written, helped me.. so i thought id share it with you guys as well its tatasky-dth.blogspot.com
    Thanks for sharing it .. it contains details of the active channels they provide as well which i until now had no clear idea about.. i didnt know they provided movies on demand...

  34. #34
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    Quote Originally Posted by varun_hi View Post
    Thanks for sharing it .. it contains details of the active channels they provide as well which i until now had no clear idea about.. i didnt know they provided movies on demand...
    MOD is a useless feature. You can buy the same DVDs at Rs. 45/- to Rs. 99/- (original from Moser Baer, Eros, Bombino, etc.)
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    Yep, the price issues is a little tricky. You can rent a DVD at my place for Rs 45 so we need to see how this business model works out. The blog looks pretty good too. Especially for new users and TS loyalists.

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    I am a TS user. I cannot comment on Airtel TV but I know from friends that Big Tv is very very bad. My friend had a lot of problems with STB heating up as well as hanging etc... He had to change hardware etc... many times.

  37. #37
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    Quote Originally Posted by Mirzarocx View Post
    Yep, the price issues is a little tricky. You can rent a DVD at my place for Rs 45 so we need to see how this business model works out. The blog looks pretty good too. Especially for new users and TS loyalists.
    Why rent a DVD when you can buy it at the same price?
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    will have to keep my tataplus plans on a hold for a while, will have to convince my folks over the trip to buy one for me.. Hopefully it will work out..

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    Hey! Can u really buy a DVD for Rs 45?? Didnt know that. I want a refund! I have been wasting too much money.

  40. #40
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    @Mirzarocx, Yes now you can buy most Hindi DVDs for a price between Rs. 45/- and Rs. 99/-. Moser Baer brought about this revolution about a year ago. Check the link in my signature.

    Because of this many others such as Shemaroo, Bombino, Eros, etc. dropped their prices to the same level.

    a) Old movie DVDs are around Rs. 45/-, VCDs are around Rs. 30/-
    b) New movie DVDs are Rs. 99/-, VCDs are for Rs. 45/-.

    So why order Movie on Demand?
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  41. #41
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    Default Hi

    Hi.. I agree picture and sound quality is good in tata sky..

  42. #42
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    Default In india TATA SKY is the best

    Hi friends.. I have personal seen almost all the dth networks in india in my friends and relatives home and i m of the conclusion that TATA SKY is the best : ) I m from bangalore i m using tata sky from 2yrs, i had bought it for Rs.4000 then but now its just 1499..Their is no problem in my dish set up box from then.
    The sound and picture quality is very good..
    For south india just Rs.125/month for 52 popular channels..
    For north india just Rs.99/month for 40channels.
    Add on packages are good ..
    Even though call to customer care is charged the technicians are good and ready to assist..
    Other networks initial give good offer but later increase their price lik one new dth player gave free dish with 1yr subscription for just Rs.1999 only and now same dth player is charging Rs.1999 for 6months..

    Please post your true and valuable opinions..

  43. #43
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    tata sky is the best in terms of quality of picture and sound ...
    cutomer service is also very good

    but

    the channel package prices are bit too much ... the same channels which they used to provide in the base pack are being gradually shifted to different small packages which costs you separately and the base pack price remains the same ...

  44. #44
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    TATA Sky has the habit of frequently changing their channel packages and hacking off some channels into a new package for which they ask more money. If I have paid for certian no. of channels for certain no. of months I expect just that.
    Theres no way a service that cheats customers like this can be called "The Best"

  45. #45
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    well u need to check wht packages r going on....n which one u require....! they ve a lot of em so one has to see n than decide which one is beneficial.......!
    Dont count wat u lost, cherish wat u ve & plan wat to gain...coz past neva returns but future may return the lost! Think-Decide-Act!!!!

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    Quote Originally Posted by aashaka_gandhi View Post
    well u need to check wht packages r going on....n which one u require....! they ve a lot of em so one has to see n than decide which one is beneficial.......!
    true, more packs would basically mean more options to choose from.. thats the whole funda behind these packs... so select tht suits u the best and go for it..

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    There has to be some benefit. I am sure MOD must be a good service, that is the reason they are promoting it. My friend like SHOWCASE a lot and watches a lot of movies on it.

  48. #48
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    Quote Originally Posted by aashaka_gandhi View Post
    well u need to check wht packages r going on....n which one u require....! they ve a lot of em so one has to see n than decide which one is beneficial.......!
    Quote Originally Posted by kesh View Post
    true, more packs would basically mean more options to choose from.. thats the whole funda behind these packs... so select tht suits u the best and go for it..
    but what they are doing is that they are extracting channels from the base pack and adding a few new ones to make a new package but the base pack price is not reduced while opting for various packages start costing more gradually

  49. #49
    Platinum Member panchabhut's Avatar
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    yes TATA Sky picture is good, but have u ever seen it when it rains heavily (and in coastal areas thats almost 3 months of the year)

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    Thanks for merging the threads. We can all fawn about TS on a single thread!

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    Quote Originally Posted by panchabhut View Post
    yes TATA Sky picture is good, but have u ever seen it when it rains heavily (and in coastal areas thats almost 3 months of the year)
    DTH transmissions are in KU band which is affected by rain and cloudy weather.. so every DTH be it tata or big or dish, will face some problems during heavy showers.. however, it get restored in a while.. and tata sky quality level is so far the best compared to others.

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    Smile TataSKY vs Dishtv

    Take 2 tv together and make connection one with tatasky and other with dishtv. See the channel star one in dishtv. It seems like someone through water drops in the tv screen. But in tatasky picture is dobly digitel.
    Many interactive service is there in tatasky. From tatasky you can make shopping, downloading to your mobile. Dishtv does not have these features. Just giving advertisement nothing goes popular but by giving good serivce a little one can be goes popular.
    So tatasky rocks over dishtv.

  53. #53
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    Tata Sky does have good clarity in picture dolby digital quality due to which watching latest movies is so much fun from the comfort of home with the entire family. Also the latest additions in interactive services are very innovative and fruitful. The CC is one of the best in comparison with others.

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    Tata sky is the best Dth service provider but only problem is it dont show some channels and showcased movies are bit costly

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    There is no doubt that Tata sky is best among the DTH. I agree that many people do have an issue with pricing. But Dish Tv et al simply cannot compare with the services provided by Tata Sky. A comparison of testimonials of people who have used Tata Sky vs those who have used Big Tv, Dish Tv etc.... will simply prove that. Plus, Tata Sky is also adding new channels and planning to add actve services. So it will only improve with time.

  56. #56
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    Default tatasky CRAP!

    Quote Originally Posted by racing6 View Post
    Hi fellas,, I got Tata Sky Connection few months back and i can say its the best..

    When i planning to buy few months back i was confused if to buy dist tv or tata sky..

    here is my experience..

    1)

    When i called up tatasky for enquires i was satisfied. The phone numbers were correctly mentioned in ads. I got the information i wanted at first shot. I got to know the nearest dealer and address with Phone numbers.

    but

    in dist tv, i got the number from my friend who has dish tv at his house. when i tried the numbers given, it never used to connected. couples of times it got connected and the fellow at the other side said its not dish tv!! I tried other numbers given in ads. It took me almost a week to get to talk to a dish tv fellow. Most of the Phone numbers are wrong..

    2)

    I decided to buy tata sky.. I went to dealer at night 8.30. I paid the amount and the system was registered with my contact details. As soon i came out the shop i got a call from tata sky ppl asking me when they should send technicians to my house for setting up the antenna. This was very fast. They came the next day at sharp 11 Am as booked..

    ...

    I have all channels tht i want watch in tata sky so its not a problem..
    seems to me tht u r sum tata-sky promote or saleman...i had bought tatasky a year bak....and i found the service pretty much crap....the helpline is almost always busy...THE ENGINEERS INSTALLED THE THING 4 DAYS AFTER I PURCHASED THE PRODUCT...very disapointing.....i switched to videocon-d2h soon after, and havnt faced a problem since then....it is also much cheaper!

    Quote Originally Posted by robin_75 View Post
    DTH transmissions are in KU band which is affected by rain and cloudy weather.. so every DTH be it tata or big or dish, will face some problems during heavy showers.. however, it get restored in a while.. and tata sky quality level is so far the best compared to others.
    i dont agree....videocon-d2h never goes bad!
    Last edited by ad5755; 27th February 2010 at 12:30 AM. Reason: Automerged Doublepost

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    Sorry guys.. I had a completely different experience here..Tata Sky is a nightmare.. I stay in pune and daily face a lot of problems. Major problem is Customer Care Service doesnt care about customers. Initially they did provide a very good service but after 2 weeks they are not responding. {My telephone bill increased by Rs300 which is more than my monthly Tata Sky DTH plan} Lol.. I am having a lot of problem with my STB. It restarts automatically every 10 to 15 minutes. Sound control doesnt work... and it also has a major signal receiving problem. Tata Sky is not as clear as Airtel or Videocon D2H. They offer MPG4 whereas Tata Sky doesnt. Many friends of mine had Tata Sky at their places that's why I also subscribed for the same. But my friends are also facing a lot of problems and switching to Videocon or Airtel. When Tata sky was launched they were distributing better STBs but now every STB has the same problems.

    I will recommend Tata Sky only if you have a lot of "Black" money and a lot of time and patience to track customer service guys. Also, if you have kids who watch TV all the time, get Tata Sky.. they will lose their patience very soon and start studying..

  58. #58
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    Quote Originally Posted by anniiket View Post
    Sorry guys.. I had a completely different experience here..Tata Sky is a nightmare.. I stay in pune and daily face a lot of problems. Major problem is Customer Care Service doesnt care about customers. Initially they did provide a very good service but after 2 weeks they are not responding. {My telephone bill increased by Rs300 which is more than my monthly Tata Sky DTH plan} Lol.. I am having a lot of problem with my STB. It restarts automatically every 10 to 15 minutes. Sound control doesnt work... and it also has a major signal receiving problem. Tata Sky is not as clear as Airtel or Videocon D2H. They offer MPG4 whereas Tata Sky doesnt. Many friends of mine had Tata Sky at their places that's why I also subscribed for the same. But my friends are also facing a lot of problems and switching to Videocon or Airtel. When Tata sky was launched they were distributing better STBs but now every STB has the same problems.

    I will recommend Tata Sky only if you have a lot of "Black" money and a lot of time and patience to track customer service guys. Also, if you have kids who watch TV all the time, get Tata Sky.. they will lose their patience very soon and start studying..
    very ture...same thing happened to me.......i used to use tata-sky......but their service became very bad in 2-3 weeks.....now i hav bought videocon-d2h...and am very happy with videocon......the picture quality is so much better.....the customer service guys r also very quick at responding to problems.....now i hav been using videocon-d2h for 6-7months.....working out very well!!!

    Quote Originally Posted by vaishaliv View Post
    Tata Sky does have good clarity in picture dolby digital quality due to which watching latest movies is so much fun from the comfort of home with the entire family. Also the latest additions in interactive services are very innovative and fruitful. The CC is one of the best in comparison with others.
    i think u r sum promoter or marketing guy of Tata-sky!! Wats the point of having n e of these services without any customer care? Tata-sky is only fine if u want a service for 2 weeks!!
    Last edited by ad5755; 23rd March 2010 at 01:42 PM. Reason: Automerged Doublepost

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    Default Tata sky dth

    Quote Originally Posted by ad5755 View Post
    very ture...same thing happened to me.......i used to use tata-sky......but their service became very bad in 2-3 weeks.....now i hav bought videocon-d2h...and am very happy with videocon......the picture quality is so much better.....the customer service guys r also very quick at responding to problems.....now i hav been using videocon-d2h for 6-7months.....working out very well!!!



    i think u r sum promoter or marketing guy of Tata-sky!! Wats the point of having n e of these services without any customer care? Tata-sky is only fine if u want a service for 2 weeks!!
    Hi,

    I live in Mysore and I got tata sky DTH in June 2008.IN about one year and 9 months I feel that this service is technically sound with good picture clarity and locally available cust care.rThere is no need to ring up Cust care no.Further there is total transparency in dealing with customers.The other DTH providers are just fooling public with some technical jargon like MPEG 4 picture DVSB etc.I hv compared Tata Sky Airtel SUN direct etc.the pic quality is the same.I wonder what is wrong with tata Sky in Pune?

  60. #60
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    Quote Originally Posted by h n s mani View Post
    Hi,

    I live in Mysore and I got tata sky DTH in June 2008.IN about one year and 9 months I feel that this service is technically sound with good picture clarity and locally available cust care.rThere is no need to ring up Cust care no.Further there is total transparency in dealing with customers.The other DTH providers are just fooling public with some technical jargon like MPEG 4 picture DVSB etc.I hv compared Tata Sky Airtel SUN direct etc.the pic quality is the same.I wonder what is wrong with tata Sky in Pune?
    There is nothing wrong with TS in Pune.

    But sometimes some people do not get the expected level of service which they hear others are getting. Their concerns are genuine to an extent.

    I personally feel that TS customer service is fairly good but members here also have a valid complaint.

    Quote Originally Posted by vaishaliv View Post
    Tata Sky does have good clarity in picture dolby digital quality due to which watching latest movies is so much fun from the comfort of home with the entire family.
    LOL. I saw this post a long time ago. When I read this post I almost fell out of my seat laughing. Reading this post still brings smile to me and I often read this post whenever I am bored or stressed.

    People make any kind of comment without understanding.

    1. First of all, Dolby Digital (or DTS) refers to sound and not picture. There is no such thing as DD picture.
    2. Dolby or DTS require extra decoding. STBs or TVs do not have a Dolby Digital decoder.

    Now let us talk about the picture quality (PQ). Now, I definitely agree that TS has better PQ than many DTH providers but it is still nowehere near to DVD. I explained this in another post and will explain it here again:

    1. A DVD movie (2 hours) is stored on a dual layer DVD and is usually the typical size is 7 GB. This means a bandwidth requirement of 3.5 GB per hour.
    2. Even a crappy DVix/XVid movie (2 hours), downloaded from torrent is 700 to 800 MB. This means a bandwidth requirement of 350~400 MB per hour.
    3. DTH providers are broadcasting at 100~150 MB per hour.

    You do the PQ comparison yourself.

    And I will refrain for commenting on MPEG4 anymore. Just do a forum search:

    Search --> Advanced Search
    Keywords: MPEG4 MPEG2
    Author: just4kix

    So in a nutshell:

    a) TS PQ better than most: Yes
    b) TS PQ = DVD Quality: Take a hike, my friend.

    *** Never argue with an idiot. ***

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