Results 1 to 6 of 6

TATASKY HD box Eletrocutes - Normal?

  1. #1
    Junior Member
    Join Date
    Dec 2012
    Posts
    1

    Question TATASKY HD box Eletrocutes - Normal?

    Does you TATASKY HD box discharge electric shocks?!!!

    Mine does. Helpline gets the same fellow who installed it in the first place and thinks a little shock is normal! Is it a faulty box installed by local vendor or the company purchased a faulty lot?
    What can I do - please advise....
    Last edited by just4kix; 23rd December 2012 at 02:14 PM.

  2. #2
    Gold Member nevinjohn's Avatar
    Join Date
    Nov 2010
    Posts
    643

    Default

    Under no circumstances shall an appliance give you even a small shocking sensation. Is your set top box having a 3 pin supply or 2 pin? If its 2 pin, get it replaced! And in case its 3 pin, have your earthing circuit checked by an electrician.

  3. #3
    Junior Member
    Join Date
    Mar 2012
    Posts
    14

    Default

    Upgraded Tatasky to HD Box last week. No issue with my box. It is a problem for sure.

  4. #4
    Guardian Angel just4kix's Avatar
    Join Date
    Dec 2007
    Posts
    11,632

    Default

    No electrical/electronic equipment should give out electric shocks from its body - however mild. This only means that the earthing is not OK. Equipment like STB usually do not come with 3 pin plugs. In such a case when there is a shock sent by the device, it means that the neutral is not 0V. If you have a tester at home, check the netral. Ask the electrician to check.

    If neutral is OK and no other equipment in the house connected to the same power outlet is not giving out shocks, then STB is faulty.
    *** Never argue with an idiot. ***

    All my useful articles and Guides | My DVDs | My Blu-Rays | My Blogs
    -------------------------------------------------------------------------------------------

  5. #5
    Bronze Member
    Join Date
    Aug 2009
    Posts
    141

    Default

    I am surprised to know a set top box is giving out electric shocks!strange because the operating voltage is just 12volts which comes from an adapter having a step down transformer!Probably the adapter is faulty!Please check the voltage at the pin end of the power adapter with a multimeter with 230 v setting first and then 20 volts.Then you will know and confirm that the excess voltage is causing the electric shock!

  6. #6
    Gold Member nevinjohn's Avatar
    Join Date
    Nov 2010
    Posts
    643

    Default

    Quote Originally Posted by h n s mani View Post
    I am surprised to know a set top box is giving out electric shocks!strange because the operating voltage is just 12volts which comes from an adapter having a step down transformer!Probably the adapter is faulty!Please check the voltage at the pin end of the power adapter with a multimeter with 230 v setting first and then 20 volts.Then you will know and confirm that the excess voltage is causing the electric shock!
    I havent seen the TATASky box, probably this adapter is inside the settop box itself! As a step down transformer.

Similar Threads

  1. Replies: 7
    Last Post: 8th January 2011, 10:51 PM
  2. is this NORMAL OR ABNORMAL?????
    By harry143143143 in forum BSNL broadband
    Replies: 1
    Last Post: 21st July 2010, 11:12 PM
  3. Back to Normal
    By SmoothVibes in forum General offtopic discussions
    Replies: 30
    Last Post: 22nd September 2008, 03:00 AM
  4. is this normal speed?
    By nilaynashikkar in forum BSNL broadband
    Replies: 4
    Last Post: 29th May 2008, 06:28 PM
  5. Is it Normal ?
    By abhimanyu_ongc in forum BSNL broadband
    Replies: 1
    Last Post: 19th August 2007, 10:02 PM