India Broadband

Ranganathan Rengasamy · 01-09-2008, 09:39 PM

This is the worst thing I too feel to be answered. Why we have to pay for helpline numbers. Even if it is fault we have pay. One thing I want to share with you. When Neo sports along with Active Sports was added for Pakistan series in Nov 2007. They said if you register before 31st oct 2007 you will get the benefit for 50 rupees. ie 149 instead of Rs 199 from 1st Nov. So, I registered on 31 st oct iteself. When the series started from 6th Nov. I could not able to view the ACTIVE Sports . When I contacted them over helpline number they said we will attend it. During the second one dayer also I could not able to view it. Again I lodged complained on the helpline number. They said it will attended only during the match. Again during the third onedayer I tried to contact during the match , but as usual I could not able to get their connection always busy engaged.

I missed out whole oneday series and nearly wasted Rs.50 through phone call which I thought will benefit me.

This is some thing fraud and looting on this service providers.

Preeti_20 · 03-09-2008, 02:25 AM

Register online on the Tata Sky site and manage your account from there, which is easier and save the calling costs.

smoothvibes · 03-09-2008, 03:21 AM

ya thats correct we got this option in tata sky to register online and then to manage our account online... thats a good feature and apart from that you can use help button on your remote to get help on basic (FAQ's) help topics..

if you want to register on tata sky then you can go to this link
https://selfcare.tatasky.com/UserReg...html/index.jsf
by using this link you can recharge online, add or change package or can order a showcase event

Preeti_20 · 03-09-2008, 11:59 PM

Its not that bad when calling, like mentioned by Admin trying calling at odd hours and when you do call im sure its not a daily thing, just once in a blue moon i suppose. I know i don't call them often, it may be because i get the Rs1000 voucher, and its one call and lasts for a long time, so no hassle!

ajithv · 08-10-2008, 02:14 PM

Can anybody provide the e-mail of Customer Care of Tata Sky DTH??

Rameshjeee · 08-10-2008, 02:41 PM

Quote:

Originally Posted by ajithv

Can anybody provide the e-mail of Customer Care of Tata Sky DTH??

Tatasky - Contact
I dont think they have any email id....

01-09-2008, 09:39 PM	#11
Ranganathan Rengasamy Junior Member Join Date: Sep 2008 Age: 41 Posts: 2 Rep Power: 0	Help line numbers not free This is the worst thing I too feel to be answered. Why we have to pay for helpline numbers. Even if it is fault we have pay. One thing I want to share with you. When Neo sports along with Active Sports was added for Pakistan series in Nov 2007. They said if you register before 31st oct 2007 you will get the benefit for 50 rupees. ie 149 instead of Rs 199 from 1st Nov. So, I registered on 31 st oct iteself. When the series started from 6th Nov. I could not able to view the ACTIVE Sports . When I contacted them over helpline number they said we will attend it. During the second one dayer also I could not able to view it. Again I lodged complained on the helpline number. They said it will attended only during the match. Again during the third onedayer I tried to contact during the match , but as usual I could not able to get their connection always busy engaged. I missed out whole oneday series and nearly wasted Rs.50 through phone call which I thought will benefit me. This is some thing fraud and looting on this service providers.

03-09-2008, 03:21 AM	#13
smoothvibes Pingu Mod Join Date: Jul 2008 Location: New Delhi/ London Posts: 3,846 Rep Power: 4	ya thats correct we got this option in tata sky to register online and then to manage our account online... thats a good feature and apart from that you can use help button on your remote to get help on basic (FAQ's) help topics.. if you want to register on tata sky then you can go to this link https://selfcare.tatasky.com/UserReg...html/index.jsf by using this link you can recharge online, add or change package or can order a showcase event __________________ ϯ Peace... May God Bless All The Victims Of 26-Nov-08.

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03-09-2008, 02:25 AM	#12
Preeti_20 Platinum Member Join Date: Mar 2008 Location: Delhi Posts: 1,532 Rep Power: 2	Register online on the Tata Sky site and manage your account from there, which is easier and save the calling costs.

03-09-2008, 11:59 PM	#14
Preeti_20 Platinum Member Join Date: Mar 2008 Location: Delhi Posts: 1,532 Rep Power: 2	Its not that bad when calling, like mentioned by Admin trying calling at odd hours and when you do call im sure its not a daily thing, just once in a blue moon i suppose. I know i don't call them often, it may be because i get the Rs1000 voucher, and its one call and lasts for a long time, so no hassle!

08-10-2008, 02:14 PM	#15
ajithv Junior Member Join Date: Sep 2008 Location: Thiruvananthapuram/Karur Posts: 8 Rep Power: 0	Can anybody provide the e-mail of Customer Care of Tata Sky DTH??