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Tata Sky Signal Is Not Clear

  1. #1
    Junior Member moondebi's Avatar
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    Question Tata Sky Signal Is Not Clear

    We have been a customer of Tata Sky cable service for last five years. Of late, the set top box has been changed to an HD box to have a clearer view, and an increased number of channels. But, after the box was installed, the signal quality has deteriorated substantially. A person from the customer care have attended to sort the problem out when we made a call. But, even after changing the position of the dish, the signal quality has not reached to the expected level?
    Is this problem has anything to do with the new HD box?

  2. #2
    Gold Member nevinjohn's Avatar
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    Why not swap your set top box with your friends and see if the issue still exists??
    webworld likes this.

  3. #3
    Junior Member moondebi's Avatar
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    Thanks!
    That seems a good idea. I have to find out whether anyone in my friend circle is having a same kind of set top box.

  4. #4
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    I am not sure why you're facing such a problem, as for I am concerned I have been using Tata Sky for last 5 plus years and never experienced signal related problems except during rainy season when the signals are disturbed. I also have a HD box but not subscribed to it as my HD TV gives me a perfect picture quality.

    I suggest you to please contact customer care that is very prompt in handling all such problems instantly. As much as I can guess the problem is related to software update which has not been done properly at the time of change of set top box.

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