Page 1 of 2 12 Last
  1. #1
    Platinum Member
    Preeti_20's Avatar
    Join Date
    Mar 2008
    Posts
    5,012

    Default Tata Sky Customer Service

    I phoned the customer service team of Tata Sky a few days ago and i was very impressed by their services and customer support.
    Even when i have called the Tata Sky customer team before they have been very helpful and spoke very politely, which is something very rare.

    I could easily tell that their team was professional and have been trained very well, as they explained the smallest of details to ensure that i knew what to do and what was going on. Hats off to the customer support team of Tata Sky!

    I think i would give Tata Sky a rating of 10 out of 10 for the quality of support from their customer service team.

  2. #2
    Platinum Member

    Join Date
    Jul 2008
    Posts
    5,093

    Default

    ohhh thats a rare comment... but very impressive..

    i think you shoud write a mail to tatasky too so that they can appreciate those guys who picked your call...

    nice one...

  3. #3
    Platinum Member
    Preeti_20's Avatar
    Join Date
    Mar 2008
    Posts
    5,012

    Default

    yeh its a good idea, next time i call i will also make sure to take note of the name of the person who has answered my call, so that they get credit for it on an individual basis.

  4. #4
    Platinum Member

    Join Date
    Jul 2008
    Posts
    5,093

    Default

    you can do the same this time too.. just call cust care number and tell them that you need manager/ Sup to speak and tell him that you want to appreciate the last executive... thats it... will surely get something done..

  5. #5
    vijdank
    Guest

    Default

    Quote Originally Posted by Preeti_20 View Post
    I phoned the customer service team of Tata Sky a few days ago and i was very impressed by their services and customer support.
    Even when i have called the Tata Sky customer team before they have been very helpful and spoke very politely, which is something very rare.

    I could easily tell that their team was professional and have been trained very well, as they explained the smallest of details to ensure that i knew what to do and what was going on. Hats off to the customer support team of Tata Sky!

    I think i would give Tata Sky a rating of 10 out of 10 for the quality of support from their customer service team.
    I call many costomer service numbers but tata sky is the only one with whom I satisfy.

  6. #6
    Guardian Angel
    just4kix's Avatar
    Join Date
    Dec 2007
    Posts
    11,625

    Default

    Well, I never had a problem with DishTV either. Sometimes there is a little wait but that is about it.

  7. #7
    Junior Member

    Join Date
    Dec 2008
    Posts
    74

    Default Tata Sky DTH Customer Service

    I too have had an excellent experience of Tata SKY DTH Customer Service. I think the whole starts from their very friendly website. They have been very helpfull and polite. I would give them 9 out of 10.

  8. #8
    saurav_k
    Guest

    Default

    Quote Originally Posted by Preeti_20 View Post
    I phoned the customer service team of Tata Sky a few days ago and i was very impressed by their services and customer support.
    Even when i have called the Tata Sky customer team before they have been very helpful and spoke very politely, which is something very rare.

    I could easily tell that their team was professional and have been trained very well, as they explained the smallest of details to ensure that i knew what to do and what was going on. Hats off to the customer support team of Tata Sky!

    I think i would give Tata Sky a rating of 10 out of 10 for the quality of support from their customer service team.
    i agree ... their cc is very good ... but when it comes to cheating customers tata beats any other dth ... u can subscribe to a package via sms and website account ... but u cannot unsubscribe them without calling the cust. support ...

  9. #9
    Gold Member

    Join Date
    Apr 2007
    Posts
    763

    Default

    Quote Originally Posted by just4kix View Post
    Well, I never had a problem with DishTV either. Sometimes there is a little wait but that is about it.
    Boss, I always have problem with dishtv.

    *First their helpline is not toll free, so i end was wasting 50bucks each month on Rs200renewal

    * Second, the waiting time for calll to connect to a voice agent are very high, about 3-5minutes

  10. #10
    saurav_k
    Guest

    Default

    Quote Originally Posted by Gary4gar View Post
    Boss, I always have problem with dishtv.

    *First their helpline is not toll free, so i end was wasting 50bucks each month on Rs200renewal

    * Second, the waiting time for calll to connect to a voice agent are very high, about 3-5minutes
    why dont u renew online? u dont at all need to call the cc to renew each month

Page 1 of 2 12 Last

Similar Threads

  1. Never ever use Tata photon+!!. The customer service is deceptive.
    By harasseduser2012 in forum Suggestions and Complaints
    Replies: 1
    Last Post: 10th October 2012, 04:34 PM
  2. Tata Indicom - The worst customer service
    By anujs in forum Tata Indicom broadband
    Replies: 5
    Last Post: 3rd June 2012, 12:02 AM
  3. Never go 4 TATA Photon + - Worst Customer Service
    By cruze in forum Tata indicom Photon
    Replies: 1
    Last Post: 8th May 2011, 07:32 PM
  4. TATA wimax GOOD CUSTOMER SERVICE
    By iiivivekoberoiiii in forum Tata Indicom broadband
    Replies: 2
    Last Post: 16th June 2009, 01:28 AM
  5. Tata Indicom - bad customer service
    By broadBuser in forum Tata Indicom broadband
    Replies: 0
    Last Post: 26th April 2007, 05:34 PM

Posting Permissions

Log in

Log in
BSNL Broadband Forum Airtel Broadband Forum Reliance Broadband Forum Tikona Broadband Forum MTNL Broadband Forum Tata Broadband Forum
BSNL 3G Forum MTNL 3G Forum Idea 3G Forum Airtel 3G Forum Reliance 3G Forum Vodafone 3G Forum
Airtel Mobile Forum Reliance Mobile Forum BSNL Mobile Forum Idea Mobile Forum Vodafone Mobile Forum Aircel Mobile Forum
Tata Sky Forum Dish TV Forum Reliance DTH Forum Videocon DTH Forum Airtel DTH Forum SUN DTH Forum