India Broadband Forum

jpjindal · 11-24-08, 01:13 PM

Hi All,
Last week(15th Nov.2008) only I got my Tata Wimax connection installed at my bangalore location. I paid a six month advance and all the required documents. There was an offer of free Printer with the connection. I have not received the printer yet.

Yesterday when I tried to connect to Internet I got the message Your username/password is wrong or your connection is inactive
Using the same username and password when I login through hxxp://myaccount.tataindicombroadband.in/MyAccount/signin.do I see my account balance as 6490/- and Account status as Active. Even after repeated calls to customer care, no solution. Every person at customer care gives me a new number to call at. There's absolutely no response on this new number.
If any of you can help me, please guide me what should I do next.... ?

Regards
Jagdish Jindal
+91 937*******

*phone number edited ~smoothvibes~

gardencityboy · 11-25-08, 06:53 PM

You probably might have saved the password on the login page

uncheck save username and password and then try to login and see what happens?

shashaank · 11-25-08, 07:52 PM

indicom suxss.
i'll suggest h-500 to u.

Xplode · 12-04-08, 12:14 PM

Whats the customer care number you are trying?

smoothvibes · 12-05-08, 03:36 AM

tata cust care takes sometime to pick up the call and i understand cust care agents don't understand even T of tech but still they are very kind people, they always offer me higher level of tech support otherwise they pass my call to there team leader

pumbaa_g · 12-08-08, 03:55 PM

During installation did you check the signal strength? I have been told that if the Tower is too far away from the house then the connectivity will be slow.

Additionally, try and move the receiver and see if the signal becomes better.

shatru321 · 12-25-08, 01:08 AM

Try to login on this url address : 172.31.6.4:8080/home (please add http colon double forward slash before this address as usual)

shervin_pp · 12-25-08, 02:31 AM

Quote:

Originally Posted by shatru321

Try to login on this url address : 172.31.6.4:8080/home (please add http colon double forward slash before this address as usual)

dude this link is not workin for me

did i type the right link? h *tt*p://172.31.6.4:8080/home

shatru321 · 12-25-08, 12:57 PM

Quote:

Originally Posted by shervin_pp

dude this link is not workin for me

did i type the right link? h *tt*p://172.31.6.4:8080/home

dont give any space between http colon double forward slash and I m using this address in delhi

Quote:

Originally Posted by shervin_pp

dude this link is not workin for me

did i type the right link? h *tt*p://172.31.6.4:8080/home

or try till 8080,remove /home

11-24-08, 01:13 PM	#1
jpjindal Junior Member Join Date: Nov 2008 Age: 28 Posts: 1 Rep Power: 0	Tata Indicom Worst Customer Care Hi All, Last week(15th Nov.2008) only I got my Tata Wimax connection installed at my bangalore location. I paid a six month advance and all the required documents. There was an offer of free Printer with the connection. I have not received the printer yet. Yesterday when I tried to connect to Internet I got the message Your username/password is wrong or your connection is inactive Using the same username and password when I login through hxxp://myaccount.tataindicombroadband.in/MyAccount/signin.do I see my account balance as 6490/- and Account status as Active. Even after repeated calls to customer care, no solution. Every person at customer care gives me a new number to call at. There's absolutely no response on this new number. If any of you can help me, please guide me what should I do next.... ? Regards Jagdish Jindal +91 937******* phone number edited ~smoothvibes~ Last edited by smoothvibes; 11-25-08 at 04:47 AM. Reason: phone number edited*

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Worst Customer Care Service	sriramkishoren	Hathway	3	10-05-09 10:38 AM
Do you think they are good in customer care?	IBF	Tata cars	10	02-08-08 10:51 PM
dont care customer care	descorpio	Hathway	1	12-24-07 05:40 PM
Tata Indicom - bad customer service	broadBuser	Tata Indicom broadband	0	04-26-07 05:34 PM
Tata Indicom VSNL the worst ISPs in India.	Admin	Tata Indicom broadband	0	03-18-06 06:35 PM

11-25-08, 06:53 PM	#2
gardencityboy Gold Member Join Date: Mar 2008 Location: Bangalore Posts: 516 Rep Power: 2	You probably might have saved the password on the login page uncheck save username and password and then try to login and see what happens?

11-25-08, 07:52 PM	#3
shashaank Junior Member Join Date: Mar 2008 Posts: 5 Rep Power: 2	indicom suxss. i'll suggest h-500 to u.

12-04-08, 12:14 PM	#4
Xplode Junior Member Join Date: Dec 2008 Location: Bangalore Age: 26 Posts: 12 Rep Power: 1	Whats the customer care number you are trying?

12-05-08, 03:36 AM	#5
smoothvibes Aditya Join Date: Jul 2008 Location: New Delhi/ London Posts: 4,914 Rep Power: 11	tata cust care takes sometime to pick up the call and i understand cust care agents don't understand even T of tech but still they are very kind people, they always offer me higher level of tech support otherwise they pass my call to there team leader

12-08-08, 03:55 PM	#6
pumbaa_g Bronze Member Join Date: Dec 2008 Location: Bangalore Age: 27 Posts: 156 Rep Power: 1	During installation did you check the signal strength? I have been told that if the Tower is too far away from the house then the connectivity will be slow. Additionally, try and move the receiver and see if the signal becomes better.

12-25-08, 01:08 AM	#7
shatru321 Junior Member Join Date: Dec 2008 Posts: 15 Rep Power: 1	Try to login on this url address : 172.31.6.4:8080/home (please add http colon double forward slash before this address as usual)

India Broadband Forum

Tata Indicom Worst Customer Care

Tata Indicom Worst Customer Care

Similar Threads