India Broadband
Tata Indicom Worst Customer Care
This is a discussion on Tata Indicom Worst Customer Care within the Tata wimax forums, part of the Tata Indicom broadband category; Hi All, Last week(15th Nov.2008) only I got my Tata Wimax connection installed at my bangalore location. I paid a ...
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24-11-2008, 01:13 PM
| #1 |
| Junior Member Join Date: Nov 2008 Age: 27
Posts: 1
Rep Power: 0  |  Tata Indicom Worst Customer Care Hi All, Last week(15th Nov.2008) only I got my Tata Wimax connection installed at my bangalore location. I paid a six month advance and all the required documents. There was an offer of free Printer with the connection. I have not received the printer yet. Yesterday when I tried to connect to Internet I got the message Your username/password is wrong or your connection is inactive Using the same username and password when I login through hxxp://myaccount.tataindicombroadband.in/MyAccount/signin.do I see my account balance as 6490/- and Account status as Active. Even after repeated calls to customer care, no solution. Every person at customer care gives me a new number to call at. There's absolutely no response on this new number. If any of you can help me, please guide me what should I do next.... ? Regards Jagdish Jindal +91 937******* *phone number edited ~smoothvibes~ Last edited by smoothvibes; 25-11-2008 at 04:47 AM. Reason: phone number edited |
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25-11-2008, 06:53 PM
| #2 |
| Gold Member  Join Date: Mar 2008 Location: Bangalore
Posts: 552
Rep Power: 1 |  You probably might have saved the password on the login page uncheck save username and password and then try to login and see what happens? |
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25-11-2008, 07:52 PM
| #3 |
| Junior Member Join Date: Mar 2008
Posts: 7
Rep Power: 0 | indicom suxss. i'll suggest h-500 to u. |
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04-12-2008, 12:14 PM
| #4 |
| Junior Member  Join Date: Dec 2008 Location: Bangalore Age: 25
Posts: 12
Rep Power: 0 | Whats the customer care number you are trying? |
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05-12-2008, 03:36 AM
| #5 |
| Moderator  Join Date: Jul 2008 Location: New Delhi/ London
Posts: 4,411
Rep Power: 6    | tata cust care takes sometime to pick up the call and i understand cust care agents don't understand even T of tech but still they are very kind people, they always offer me higher level of tech support otherwise they pass my call to there team leader 
__________________ ϯ Peace... May God Bless All The Victims Of 26-Nov-08. |
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08-12-2008, 03:55 PM
| #6 |
| Junior Member  Join Date: Dec 2008 Location: Bangalore Age: 27
Posts: 31
Rep Power: 0 | During installation did you check the signal strength? I have been told that if the Tower is too far away from the house then the connectivity will be slow. Additionally, try and move the receiver and see if the signal becomes better. |
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25-12-2008, 01:08 AM
| #7 |
| Junior Member Join Date: Dec 2008
Posts: 11
Rep Power: 0 | Try to login on this url address : 172.31.6.4:8080/home (please add http colon double forward slash before this address as usual) |
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25-12-2008, 02:31 AM
| #8 | |
| Junior Member Join Date: Dec 2008 Age: 29
Posts: 4
Rep Power: 0 |  Quote:
 did i type the right link? h *tt*p://172.31.6.4:8080/home | |
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25-12-2008, 12:57 PM
| #9 | ||
| Junior Member Join Date: Dec 2008
Posts: 11
Rep Power: 0 |  Quote:
Quote:
Last edited by shatru321; 25-12-2008 at 12:57 PM. Reason: Automerged Doublepost | ||
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