Thread: Tata Indicom Worst Customer Care

Hi All,
Last week(15th Nov.2008) only I got my Tata Wimax connection installed at my bangalore location. I paid a six month advance and all the required documents. There was an offer of free Printer with the connection. I have not received the printer yet.

Yesterday when I tried to connect to Internet I got the message Your username/password is wrong or your connection is inactive
Using the same username and password when I login through hxxp://myaccount.tataindicombroadband.in/MyAccount/signin.do I see my account balance as 6490/- and Account status as Active. Even after repeated calls to customer care, no solution. Every person at customer care gives me a new number to call at. There's absolutely no response on this new number.
If any of you can help me, please guide me what should I do next.... ?

Regards
Jagdish Jindal
+91 937*******

*phone number edited ~smoothvibes~

You probably might have saved the password on the login page

uncheck save username and password and then try to login and see what happens?

indicom suxss.
i'll suggest h-500 to u.

Whats the customer care number you are trying?

tata cust care takes sometime to pick up the call and i understand cust care agents don't understand even T of tech but still they are very kind people, they always offer me higher level of tech support otherwise they pass my call to there team leader :lol:

During installation did you check the signal strength? I have been told that if the Tower is too far away from the house then the connectivity will be slow.

Additionally, try and move the receiver and see if the signal becomes better.

Try to login on this url address : 172.31.6.4:8080/home (please add http colon double forward slash before this address as usual)

Originally Posted by shatru321

Try to login on this url address : 172.31.6.4:8080/home (please add http colon double forward slash before this address as usual)

dude this link is not workin for me
did i type the right link? h *tt*p://172.31.6.4:8080/home

Originally Posted by shervin_pp

dude this link is not workin for me
did i type the right link? h *tt*p://172.31.6.4:8080/home

dont give any space between http colon double forward slash and I m using this address in delhi

Originally Posted by shervin_pp

dude this link is not workin for me
did i type the right link? h *tt*p://172.31.6.4:8080/home

or try till 8080,remove /home