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worst broadband services offered by tata broadband
This is a discussion on worst broadband services offered by tata broadband within the Tata wimax forums, part of the Tata Indicom broadband category; Hi, I m a customer of tata broadband, and my id is ( sanjayarora79 at the rate vsnl dot net). ...
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10-21-09, 11:52 PM
| #1 |
| Junior Member Join Date: Oct 2009
Posts: 1
Rep Power: 0  |  worst broadband services offered by tata broadband Hi, I m a customer of tata broadband, and my id is ( sanjayarora79 at the rate vsnl dot net). I am complaining from last about 15 to 20 days?? My money was deducted from my account balance of Rs 2000 twice. When i call in customer care center about this that even i have account balance 1500 , and i have not made a request for any service then how can u deduct Rs 2000 from my account. They have no answer of my questions .Then i have placed a mail to their seniors from which one of email id was (srinath . n at the rate tatacommunications dot com ) and many more mail ids .............. after that my net connection start working ,,,,,,,, but after 3 or 4 days they gaian deducted 2000rs from my account ...Same reason. when i asked customer care i got the same answers wait wait waittttttttttttttttttttttttttttttt there is a backend issue they will solve .... but due this my broadband connection is not working from many days .... they are still giving excuses tecnical people says backend problem.. backend team says techincal will handle this issue ... and in this my work is suffering As i am prepaid customer of the tata broadband ......still i am facing this problem Please if any body suggest me what should i doo either i should diconnect connection and compain in the online consumer forumss..... Sanjay Arora |
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10-22-09, 10:56 AM
| #2 | |
| Junior Member Join Date: Feb 2009 Location: Hyderabad, India. Age: 63
Posts: 82
Rep Power: 1  |  Quote:
write a letter through internet on their site otherwise, indicating ref numbers given to you by call centre. meet local tata guys and deliver a letter and take acknowledgment to improve the service that you are suffering for xx days , seeking refund of money, indicating them that, otherwise you would go to consumer court. acknowledgment is a must indicate there in all details of their taking money from your bank account. and the other relevant info, and make i a perfect case | |
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