Thread: Tata indicom broadband customer service says there is a undersea cable cut

Since Sunday evening , download speed on Wimax has become very very slow

On Speedtest using servers in US , speeds showup as 100 kbps or less (mine is powerflash 384kbps plan) but using servers in India it looks ok

Contacted the Customer Care and got reply that there's been a undersea cable cut which is causing the problems

Is anyone else facing the same issue?

I am getting very low speeds and lost packets as well. Download speed is 100-120kbps only and upload is a bit more then that.

I am on Tata wimax power flash 750.

This is due to an under sea cable being repaired in Italy and will be completed by the 30th of Aipril so till then we will get lower speeds for servers located in Europe and North America.. Sites hosted in Asia are still flying.

Torrents should not suffer if you get a lot of peers in our part of the world... you should be getting decent speed.

Same for me.The page access and loading speed is very slow.ANd the ping rate using pingtest.net is showing Grade-5 .Any one is here who know well about tata wimax?

Originally Posted by Admin

I am getting very low speeds and lost packets as well. Download speed is 100-120kbps only and upload is a bit more then that.

I am on Tata wimax power flash 750.

This is due to an under sea cable being repaired in Italy and will be completed by the 30th of Aipril so till then we will get lower speeds for servers located in Europe and North America.. Sites hosted in Asia are still flying.

Torrents should not suffer if you get a lot of peers in our part of the world... you should be getting decent speed.

The Indicom guys imply that the problem still persisits and it will be solved with in 48 hrs.

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- just4kix

Some of the tata executives came to me to solve the problem ,checked it and left with out solving the problem implying that the problem is from their server end and it will be rectified shorlty. But I don't know what that guy do with my broadband connectivity .Earlier pingtesting tool pingtest.net used to show the ping rate as "F grade. But now it shows some Error message.

@ Moderation Team
I already activated my account.But I don't know why there are going to moderation Que

Sorry ! I didn't find any activation mail in my inbox. can I have another ?

@ Moderation Team
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OK. Will keep monitoring. No worries.

[QUOTE=helpin;282299]The Indicom guys imply that the problem still persisits and it will be solved with in 48 hrs.

//Moderator note: You have not activated your account and hence your posts are going into moderation queue. Please click on the link in the mail you received from the forum admin in your mailbox. Failure to do so will cause all your posts go into moderation.
- just4kix

Some of the tata executives came to me to solve the problem ,checked it and left with out solving the problem implying that the problem is from their server end and it will be rectified shorlty. But I don't know what that guy do with my broadband connectivity .Earlier pingtesting tool pingtest.net used to show the ping rate as "F grade. But now it shows some Error message.

@Moderation Team
I didn't find any activation mail in my inbox. can I get another one ? Where should i get "resend activation mail " option?