India Broadband

ShAdOwCoN · 13-09-2008, 03:44 AM

Hi,

Does TATA offer its Wimax sevice in Banglore or Chennai ? Anybody with a no how pls post a reply

smoothvibes · 13-09-2008, 05:51 AM

yes tata is offering wimax in banglore

yelandur · 16-09-2008, 05:23 PM

I applied for a connection yesterday and called their agent in Bangalore. I already am an existing Tata Indicom subscriber and have a dial up internet subscription since the past 10 years. This I use as a back up in case my current broadband fails or if there is no electricity at home.

I am currently using You Telecom cable broadband and am on a 256 K Unlimited plan. This costs me Rs. 1300 inclusive of taxes every month, which I felt is high. As far as user experience and reliability, I would give them a rating of 2.5 on 5 for user experience and 3 on 5 for reliability. I have used their services from the past 18 months or so.

But, coming back to Tata Indicom WiMAX, I was pleasantly surprised to see a moderate recommendation about the QoS. Do let me know if there is anything that I need to be aware in the WiMAX angle from Tata Indicom.

Cheers,
Srini

jojo123 · 19-09-2008, 05:17 AM

Tata Indicom Broadband internet service and support is really bad – Don’t buy !

In past 3 months my net service worked for just 30 days. The mails sent to tata indicom customer care team were not responded to for week at a time. Their nodal officer is gutless freak who says that no matter if service was not there.. I will be charged.
Its in their policy – No Refund!

I have exchanged some 200 mails and the copy paste working is inhuman. The response I get from them is way off the mark. They have retards working in their team who have been assigned incentive to harass customers .

They don’t understand the word refund or disconnect! Their server shows me logged in even when their line is not connected!Isn’t that hilarious? I mean, if I can get net without their line, why the hell will I need to pay them?

Their engineers are great ! They have been ringing my door ball at 6:30 in the evening!
I don’t know what they do the whole day ! They close the service calls at their end and tata indicom seems to be helpless. I keep filing complaints and they either ignore them or close the calls without even checking up!

As a customer you will be required to coordinate between the customer service and engineer yourself, and damn , you won’t get paid for it either .
I was denied refund or disconnection! My fault – I asked the damn service to be removed as it was not working for 2 weeks and there was no response from their team !

Just imagine – Tata indicom charging all its customers on daily basis , even when they do not provide services . Isn’t it shocking! A policy that states that there will be no refund! Even when there is no service?
They play around to show usage on customer account to justify the charges! Damn, my system was not even switched on for a whole week!

After wasting many a hours sending mails and trying to show them some reason , I have finally stopped . I just want you to avoid such a service company and place your hard earned money elsewhere ! With Tata indicom you will only suffer nd get cheated . Tata indicom is a fraud company . Avoid it at all cost !

If you want to know more views --You can find endless list if you just type tata indicom service on google .
All said and done – I just want to warn you – Please don’t go for tata indicom internet broadband services. It’s pathetic.

Regards,
Yours Sincerely!

satyaakam · 19-09-2008, 10:36 AM

Agreed!! with your agony and pain we all have there own stories to tell , do you have Airtel in your area . Admin can you move this thread to Broadband section i think it belongs there.

Satya

Admin · 19-09-2008, 01:17 PM

Yes Tata wimax sucks

ashwinvpai · 14-10-2008, 04:22 PM

it sucks big time , if you have a choice please don't go for tata indicom WI-max, its slower than dial-up.

sai_ck · 14-10-2008, 05:21 PM

after all your problems, i am the luckiest one.
After applying online exactly after 12hrs sales guy came to my house.
Given all the documents. Installation guy came exactely after 47 hrs.
Let me see if i find any problem with the connection !!!

ashwinvpai · 14-10-2008, 05:32 PM

Quote:

Originally Posted by sai_ck

after all your problems, i am the luckiest one.
After applying online exactly after 12hrs sales guy came to my house.
Given all the documents. Installation guy came exactely after 47 hrs.
Let me see if i find any problem with the connection !!!

the real problem will satrt now, i m not discouraging you. but its a bitter truth. i too did nt have any problems as far as connection set up was concerned. the installation was done within 24 hours of my call and it was fully functional . the real problem started after that .

i

13-09-2008, 03:44 AM	#21
ShAdOwCoN Phantom Lancer Join Date: Aug 2008 Location: Void Posts: 2,239 Rep Power: 3	TATA wimax Hi, Does TATA offer its Wimax sevice in Banglore or Chennai ? Anybody with a no how pls post a reply

19-09-2008, 05:17 AM	#24
jojo123 Junior Member Join Date: Sep 2008 Posts: 3 Rep Power: 0	Tata Indicom Broadband internet service and support is really bad – Don’t buy ! Tata Indicom Broadband internet service and support is really bad – Don’t buy ! In past 3 months my net service worked for just 30 days. The mails sent to tata indicom customer care team were not responded to for week at a time. Their nodal officer is gutless freak who says that no matter if service was not there.. I will be charged. Its in their policy – No Refund! I have exchanged some 200 mails and the copy paste working is inhuman. The response I get from them is way off the mark. They have retards working in their team who have been assigned incentive to harass customers . They don’t understand the word refund or disconnect! Their server shows me logged in even when their line is not connected!Isn’t that hilarious? I mean, if I can get net without their line, why the hell will I need to pay them? Their engineers are great ! They have been ringing my door ball at 6:30 in the evening! I don’t know what they do the whole day ! They close the service calls at their end and tata indicom seems to be helpless. I keep filing complaints and they either ignore them or close the calls without even checking up! As a customer you will be required to coordinate between the customer service and engineer yourself, and damn , you won’t get paid for it either . I was denied refund or disconnection! My fault – I asked the damn service to be removed as it was not working for 2 weeks and there was no response from their team ! Just imagine – Tata indicom charging all its customers on daily basis , even when they do not provide services . Isn’t it shocking! A policy that states that there will be no refund! Even when there is no service? They play around to show usage on customer account to justify the charges! Damn, my system was not even switched on for a whole week! After wasting many a hours sending mails and trying to show them some reason , I have finally stopped . I just want you to avoid such a service company and place your hard earned money elsewhere ! With Tata indicom you will only suffer nd get cheated . Tata indicom is a fraud company . Avoid it at all cost ! If you want to know more views --You can find endless list if you just type tata indicom service on google . All said and done – I just want to warn you – Please don’t go for tata indicom internet broadband services. It’s pathetic. Regards, Yours Sincerely!

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13-09-2008, 05:51 AM	#22
smoothvibes Moderator Join Date: Jul 2008 Location: New Delhi/ London Posts: 4,414 Rep Power: 6	yes tata is offering wimax in banglore

16-09-2008, 05:23 PM	#23
yelandur Junior Member Join Date: Jul 2008 Age: 39 Posts: 4 Rep Power: 0	I applied for a connection yesterday and called their agent in Bangalore. I already am an existing Tata Indicom subscriber and have a dial up internet subscription since the past 10 years. This I use as a back up in case my current broadband fails or if there is no electricity at home. I am currently using You Telecom cable broadband and am on a 256 K Unlimited plan. This costs me Rs. 1300 inclusive of taxes every month, which I felt is high. As far as user experience and reliability, I would give them a rating of 2.5 on 5 for user experience and 3 on 5 for reliability. I have used their services from the past 18 months or so. But, coming back to Tata Indicom WiMAX, I was pleasantly surprised to see a moderate recommendation about the QoS. Do let me know if there is anything that I need to be aware in the WiMAX angle from Tata Indicom. Cheers, Srini

19-09-2008, 10:36 AM	#25
satyaakam Junior Member Join Date: Apr 2008 Posts: 25 Rep Power: 0	Agreed!! with your agony and pain we all have there own stories to tell , do you have Airtel in your area . Admin can you move this thread to Broadband section i think it belongs there. Satya

19-09-2008, 01:17 PM	#26
Admin Join Date: Jan 2006 Location: New Delhi Age: 31 Posts: 3,691 Rep Power: 10	Yes Tata wimax sucks

14-10-2008, 04:22 PM	#27
ashwinvpai Junior Member Join Date: Oct 2008 Age: 21 Posts: 2 Rep Power: 0	it sucks big time , if you have a choice please don't go for tata indicom WI-max, its slower than dial-up.

14-10-2008, 05:21 PM	#28
sai_ck Junior Member Join Date: Oct 2008 Posts: 2 Rep Power: 0	after all your problems, i am the luckiest one. After applying online exactly after 12hrs sales guy came to my house. Given all the documents. Installation guy came exactely after 47 hrs. Let me see if i find any problem with the connection !!!