Thread: Tikona Wi Bro (Wireless Broadband)

Originally Posted by crashnburn_in

Its funny that you do not even bother to mention what area you are present in. I think you are a Tikona person bullshitting us.

Kanjurmarg (EAST) Area in 300 meters range of antenna around Ankur Hospital has very good connectivity.

So I called them today morning...

The representative told I'll get a Demo by Tuesday.

All things said I called in on Sat. morning I expect the person to come by Monday morning or even Sunday! Hey business is business.

But anyway we'll see how it goes on Tuesday!

Good thing I called from my cell to their toll free number at 10.40am...I was hooked to the representative in less than a minute so that's a plus.

Things I wanna check when their demo comes....

Ping times for gaming. = If this is sky high to hell with their service don't want it. TriBand MTNL offers decent lag free exp. I know it's wireless but still they're advertising it as 4G & gaming is possible in 3G itself so 4G should be a.ok IMO!

Download speed in torrents & FTP sites & youtube speed.

Their tariff plan seems shaky...they seriously need a night unlimited plan ala TriBand i.e they need to offer 2Mbps 10-10 unlimited & in the day with a limit of 2GB speeds of 300 kbps. All this for under 900.

If they need to penetrate the market they need such a plan or I don't know why would anyone let go of TriBand!

I mean I've had issues with TriBand but it's gotten fixed mostly within 2 [working] days maximum. I've had line bust up & what not...the MTNL guys know how to take care of the customer I must say!

But it takes freaking ages to get a representative of MTNL online when u call them. That sucks big time.

Line disconnections during rains are a thing of past...2 years now no problems in monsoon.

Anyway forget TriBand will let y'all know how does it go with Tikona! I kinda fancy this name Tikona sounds like a secret treasure vault lol.

About Tikona broadband how are the service offered by them.. How long does it take to install ..

hey im planning to take tikonas limited plan of 2mpbs is it worth taking??

I m living in Gole Market, Sector-IV area, i want to say something. the Tikona is well launched in Delhi, their representative came at our home at about 6 months back. and he told me that we are newly launched broaband service in delhi and we are offering 15 days free trial after that if u will like the plan and speed etc. etc. than u can continue with our service. So I asked and choose for the trial plan. According to the representative their so called tikona wi bro service will have to be started in just one week, but after a long wait of 8-10 weeks, they fixed a antena type device on my building's terrace but since now almost six months have been passed I didn't get any connection or any device which can provide me access to interent.

I took their 600kbps unlimited connection and they installed their equipment on my terrace. BIG MISTAKE.

My issues
------------
1. I am on the floor directly below the terrace and i hardly get a signal. How is it supposed to work if i am on the ground floor??

2. I got an actual download speed of around 60 for a few minutes before the connection drops.

3. Their dialer software is annoying to no end. The damn thing doesn't work well even after they "updated" it with the latest version.

4. It doesn't work with my Apple Macbook. The lady repeatedly told me to click on "Control panel" even after i told her its not windows. I atleast expect customer support staff to know what an OS is even if they cant solve problems.

5. They lie. They promised to solve all my problems but a week later, all their staff disappeared. Their mobile phone numbers no longer exist. All the customer service people say is "My engineer will visit you tomorrow". Tomorrow never comes.

6. Their toll free number is almost useless and some of their staff know only Hindi. Now i'm from chennai and my hindi's not so bad. But this is not acceptable. Customer support staff need to know atleast some broken english.

After a LONG wait of nearly a month (with 5 or 6 days of usage due to problems), i called them up and asked them to disconnect my connection. Nobody has turned up so far. So i disconnected the power supply to the equipment on the terrace. Power was being drawn from my flat. Looks like they really don't care for anything at all.

Note: I'm not a newbie to ISP and router setups. I am currently running on my BSNL connection with a Broadband wifi router that i've setup. I know how these things work.

Good luck to all those trying Tikona.

heyy m using ful599 plan [600 kbps] ... very very gud service i must say..

d main thing izz dat derez no disconnection even single.. 1 mnth ho chuka hai use karte karte...

m gettin 35-50 kbps down. speed regularly..

nd nw ready 4 d surprise

smtimes i gt 250-320 kbps speed which izz really awesome..

so A biG cheers 2 Tikona...

Tikona rocksssss........

My reliance Net Data Card gives me 3.1 mbps. Now that is good speed. I think 250-320 kbps would be too slow.

Originally Posted by Siddharth_Nayak

My reliance Net Data Card gives me 3.1 mbps. Now that is good speed. I think 250-320 kbps would be too slow.

And what upload speed you get ? is this truly unlimited ?

arre dis izz downloading speed [ 250-320 kbps]

when i gt 250 - 320 kbps dwn. speed uss tym meri surfing speed 1.5 MBPS aati hai...