User ID: 1112513837
My internet connection has been non-functional since Aug 8 save for two days. Previously it was non-functional for one week in June (13-18) and then again for a week from 30 June to 7 July. It thereafter broke down for another two weeks between 15 July to 28 July. In the months of April and May too it was down for three weeks in total.
I have applied for a refund and I've been given remission of a mere Rs 300, which is absolutely unacceptable since my internet has not worked for a total of 8 weeks between June 7 and Sept 7.
Kindly revise your bill formulation pending which I will withhold all payments.