Thread: Tikona Review

Hello,
I have used tikona for about 4 months. Trust me, im now regretting for that. It's the worst service i've ever seen. The BSNL department ispite of being a govt one, serves better than them. Apart from that, they ask you to pay them cheques by dropping at the atm cheque drop boxes. And when you do that, the next month in your bank statement you get the amount deducted and transferred to tikona, but the company claims that they havent recieved the cheques. For which they ask you to submit the bank account statement asking you the proof of the transaction.
"Now are you a customer or a As**ole??" this is what comes into my mind. I've paid the amount and now they ask me to prove myself that i've done it to the right person. After a month they call me and tell that they have updated my bill. This is the thing that happened with me. I made a request for disconnecting their service, for which they acted after a month charging me with the bill of an additional month of usage. Its a pain in the A** with these people.
Since then i've been using Beam. I don know if it's there in your local area. But its the killer plan among all the present ISP plans. I've been using it since 5 months, not a single call to the customer care since then. Worth spending 1000 bucks for a 10 MBPS connection. That is what i recommend for the people using tikona presently. Thanks for your patience to read this. I'l be a happy person if someone atleast reads and bothers about this.

I Really feel bad as I said, I DONT RECOMMEND TIKONA but as I explained If you have the right nack to squeeze the speed out of it you will enjoy high speed at lower prices just find the access points near you and you'ill have no problem. Just find the acces point I said
And ya am a real customer not the a**ole
If you dont belive me why don't you try asking some experts.

Originally Posted by Preeti_20

Anyone who is living in Mumbai and is using Tikona broadband, can you please give your reviews on the performance, customer service and speed please. Because its a fairly new provider it would be good to get some feedback.

Rd Yadav : Tikona's internet is the worst Internet service provider ever found,
because from past more than a month I m complaining to replace the nano due to which my net is not working, and every time i m geting the reply as "Your complaint has been forwarded" or "our technician will visit within 48 hrs." and whenever i m requesting to transfer the call to their seniors then everytime i m getting the reply as " we can't connect the call becauise their senior's are busy" many a times I have received such reply.
I m just fedup with their service or we can name as NUISANCE.

Tikona's WiBro is the worstest of the worst Internet service provider ever found,
because from past more than a month I m complaining to replace the nano due to which my net is not working, and every time i m geting the reply as "Your complaint has been forwarded" or "our technician will visit within 48 hrs." and whenever i m requesting to transfer the call to their seniors then everytime i m getting the reply as " we can't connect the call becauise their senior's are busy" many a times I have received such reply.
The Sales Executives are cheaters.Sincere advice to all people is NEVER GO FOR TIKONA....NOTHING IS WORSE THAN TIKONA

Santhosh

We are grateful that your service request was brought to our attention and we appreciate your perseverance in settling this matter.In order to assist you better, we request you to provide the following information: 1. User id:- 2. Registered contact number:- Please feel free to contact us on 1-800 209 4276 to provide us any feedback regarding our service. Our Customer Care associate will be glad to assist you

Email Us :-- tikona.services@gmail.com

Tikona's WiBro is the worstest of the worst Internet service provider ever found .
:mad
Baqwassssssssssssssssssssssssssssssssssssss

:cool

Customer wanted to go for disconnection as he had requested for plan change but that was not happening from long time due to order in progress. Mahesh convinced customer and changed his plan online. Customer was very happy with the online resolution.

“Appreciate your work and service”



There was installation issue at customer’s place. It was solved.
Appreciation mail is as follow.

Tikona is a fraudulent company with untrained, ill-manned, uneducated and stupid employees.
I made a grave mistake of purchasing a connection with them 2 years back and after using it for 2 months i had it disconnected because they have really bad network speed even if it is promised 1 mbps Google.com takes 2 min to load.
Even 2 years after disconnected i still get calls from their billing desk saying that you have pending bills. WOW
TIKONA RULES AND ALSO SUCKS DONKEY C***.
LONG LIVE TIKONA AND THEIR C*** SUCKING.!!!

We are grateful that your service request was brought to our attention and we appreciate your perseverance in settling this matter.In order to assist you better, we request you to provide the following information:
1. User id:-
2. Registered contact number:-
Please feel free to contact us on 1-800 209 4276 to provide us any feedback regarding our service. Our Customer Care associate will be glad to assist you

Email Us :-- tikona.services@gmail.com


Regards
Tikona Services

Originally Posted by santamaria

Tikona is a fraudulent company with untrained, ill-manned, uneducated and stupid employees.
I made a grave mistake of purchasing a connection with them 2 years back and after using it for 2 months i had it disconnected because they have really bad network speed even if it is promised 1 mbps Google.com takes 2 min to load.
Even 2 years after disconnected i still get calls from their billing desk saying that you have pending bills. WOW
TIKONA RULES AND ALSO SUCKS DONKEY C***.
LONG LIVE TIKONA AND THEIR C*** SUCKING.!!!

it depends upon the area wher u stay and how much acess point tikona had installed over there
and the problem regarding installing i can tell u one max10 to 12 days

I m using TIKONA 549 plan in lUCKNOW i.e 2Mbps upto 6GB then unlimited @ 256Kbps
Presently getting spped of 225-270Kbps on IDM and 200Kbps on Torrents(depends on no of seeds)

I want that your organization grow high to peak of high but with only good service and good people, I promise you get more people joining our TIKONA Family.

Thanks

Originally Posted by Preeti_20

Anyone who is living in Mumbai and is using Tikona broadband, can you please give your reviews on the performance, customer service and speed please. Because its a fairly new provider it would be good to get some feedback.

i am using tikona and it is improving day by day. before a year or so it was exactly as said in previous comments but if you live near tikona's ap or tower, i suggest you should give it a shot.

in indore they install new connection after 1 hour from your phone call and in an hour or two you are running tikona internet connection, it's little crazy, right ?

Originally Posted by Unregistered

I am using tikona for over 3 months now. The speed is constantly 2MBPS even from speedtest.net
Tikona has their own speedtest site speedtest.tikona.in which also gives good result. The only check is that You should have a tikona access point on your building or a nearby building for good signal. Ensure that all the lights on the modem are constant GREEN. especially the aerial and thumbs up LEDs.

Amit

This guy is from Tikona

Wi5 ( Zylog ) ISP. No problem/s./complaints in Chennai.

@Unregistered:
Check speed here and give the result link.
http://mybroadbandspeed.co.uk
BSNL: Upto 512 Kbps U/L Rs 750/=+ taxes etc. Chennai.

It has been more than 45 days since giving Tikona rs 1100 for new connection.Neither I have got money nor the connection so far. and nobody is there to take care of customer grievances