Thread: Tikona Broadband Service Plans

Check with CC whether any Fair Usage policy is applicable.
Max download say 15 GB 25 GB etc for UNLIMITED plans.

http://www.tikona.in/city_plan.php?cityid=10&mid=13 ( MUMBAI)
calculations : ( approx ( *conditions apply )
1024 Kbps 128KB/sec 6MB/minute 360MB/hour 2 GB/perday approx 6 to 8 hours.
Max for month: 60 GB. approx
2.
Whether when you ask for change in Tariff plan installation Charges also to be paid again ?

if you intend to use Laptops in wifi mode etc additional Rs 75 P.M will be charged.
( does not say for each extra laptop or for unlimited systems )
similar to DTH where you have to pay for additional TV in your house.

Thx for the quick reply , but now my usage will be increased coz with tikona i will spend more time on playing games online so count it as 80-90 GB , i asked customer care they say it is unlimited but i don't trust them , coz at first they did not know the FUP , I Had to tell him then he checked the website for the FUP So i need a confirmed answer from those who have this plan ,

please check this post of mine & reply [ only for people other than essbebe who will reply my post ]

http://www.indiabroadband.net/tikona...tml#post325339 (Tikona Broadband Service Plans)

Post No 24 refers.

I don't have TIKONA BB connection. FUP varies . Say max 20GB

After FUP limit speed can be drastically reduced , if they change Contention ratio.
All info from Tikona web site/s

Contention Ratio – 1:10 for Circuit Breaker plans & Fixed Monthly charge plans and 1:20 for unlimited usage plans. Tikona Digital Networks reserves right to increase contention ratio upto 1:50 for unlimited usage plans if usage during the month reaches fair usage limit. Example: A subscriber of UNLTD549 plan can experience a download speed between 60 Kbps to 300 Kbps.
Click here to know fair usage limit.
Upload speed will be 25% of applicable download speed.

Any other Tikona user please respond.

Hi
I am a victim of worst service of TIKONA broadband.After the first day of installation the connection stopped working.When i called up their customer care i was told(arrogantly) that their engineer will come and look into the matter.But the engineer never showed up.After calling them up ten times their precious engineer finally came and I was told it is the case of a faulty device and that i'll get a replacement.2 days passed but nobody came to replace it.Nobody even responded to my calls properly.I asked them to give me my money back(i.e 700/-monthly charges+500/- installation) to which i was told i would only get the 700/- back.So that was my experience wid TIKONA,i ended paying them 500/- for a fault from their side.I am posting this as an awareness that if u value your money and time please dont even think about TIKONA

Originally Posted by essbebe

Check with CC whether any Fair Usage policy is applicable.
Max download say 15 GB 25 GB etc for UNLIMITED plans.
calculations : ( approx ( *conditions apply )
1024 Kbps 128KB/sec 6MB/minute 360MB/hour 2 GB/perday approx 6 to 8 hours.
Max for month: 60 GB. approx
2.
Whether when you ask for change in Tariff plan installation Charges also to be paid again ?

if you intend to use Laptops in wifi mode etc additional Rs 75 P.M will be charged.
( does not say for each extra laptop or for unlimited systems )
similar to DTH where you have to pay for additional TV in your house.

Nice info, Thanx alot...

lol....NEVER EVER BUY TIKONA...I m VICTIM OF IT.....user ID: 1103925963

FALSE promise and Worst service...ur issues will never get solved...

THEY ARE BIG CHEATERS......NEVER EVER BUY TIKONA....I have taken 750 mbps plan....2 months ago...now I am getting close to 100 kps...No one will turn to resolve ur issues.....