Hi, I just bought the tikona connection. my location is BEML layout, whitefield, bangalore.
I read all the reviews before i bought it, and let me confess, 99% of them were negative. but bsnl takes lot of time to give connection and airtel line is choked to max and i needed some internet connection with low initial investment, so i can then look for better option.
So, till now status, is that they have put one nano station kinda device on my roof top n i am still waiting to receive the userid/pass.
10th July: A guy(Krishna) came to my place to give me the initial information. Took documents n filled the form n told, me that someone will call me n come on 11th july to fit the stuff. Then nobody came on 11th and 12th.
13th July: A guy(fahim) came, n fitted a nano station at roof top and said connectivity is 63% and gave this lan wire to connect to the power and to my laptop. The guy was nice to talk to and told me that tikona wifi sucks big time, u better buy a net gear from outside, it will be better idea. Then while connecting it to my laptop, he asked, if i received user id n password. Which i dint at that point of time, so he called customer care and asked me to be in contact to the marketing guy who took form n all. he started the net with his own userid n password, so i can use it in the night. The sales guy said, you will receive them tomorrow morning.
14th July(09:05pm): I did not receive the userid/pass yet. I called the customer care/ sales rep/technical guy who fixed everything couple of times. Still nothing concrete.
Will keep you updated on this. however, feel till now about all this is not good as everyone else said.