Thread: dont go for tikona

im using tikona for past 3 months,every week i have to make a complaint to get actual speed,worst customer care service in india, if u want decent network,don't ever think of tikona in dream also.

Hello,
I have used tikona for about 4 months. Trust me, im now regretting for that. It's the worst service i've ever seen. The BSNL department ispite of being a govt one, serves better than them. Apart from that, they ask you to pay them cheques by dropping at the atm cheque drop boxes. And when you do that, the next month in your bank statement you get the amount deducted and transferred to tikona, but the company claims that they havent recieved the cheques. For which they ask you to submit the bank account statement asking you the proof of the transaction.
"Now are you a customer or a As**ole??" this is what comes into my mind. I've paid the amount and now they ask me to prove myself that i've done it to the right person. After a month they call me and tell that they have updated my bill. This is the thing that happened with me. I made a request for disconnecting their service, for which they acted after a month charging me with the bill of an additional month of usage. Its a pain in the A** with these people.
Since then i've been using Beam. I don know if it's there in your local area. But its the killer plan among all the present ISP plans. I've been using it since 5 months, not a single call to the customer care since then. Worth spending 1000 bucks for a 10 MBPS connection. That is what i recommend for the people using tikona presently. Thanks for your patience to read this. I'l be a happy person if someone atleast reads and bothers about this.