Thread: Thanks to Tikona Customer Service

Hi,

I was able to use the WIFI services with his own router but suddenly was unable to do so. When checked with the technical team he was told that WIFI is chargeable. Customer was irate as said that its his own router then why shud he pay the charges. Also he infm that the sales exec had given him commitment that the wifi will not be charged.

Resolution: Nilesh has tried to take the technical team online but was unable to do so. Hence, he had escalated the matter to them. Also kept proper follow-up & called the cust back as promised to him. Customer is now able to login through his own Router.

Thanks. Thanks a lot. I really appreciate it.

Will help , other Tikona users, if you post the details of setting up
the wifi router ( please mention Make. model/number )

Does it work with Belkin baisc router

Belkin baisc router

Always give model number .
Select Dynamic IP and connect Rj45 from Tikona to WAN port of any wifi router. Check in LAN mode you can surf the Internet.