My ID is 1102200887 , I have been requesting to discontinue service from 20th oct. Everytime I call customer care I get new service number and they ask me to drop a mail, for which I get no reply
(when I give reference of this ID to customer care executive they say we DID not get email)
I have told customer care executive 100's of time that I am moving out of city , please send someone to collect device. When I proposed that I will personally submit it he replied we don't have office in PUNE so you cannot submit it personal y .
Everytime customer care executive says 48 hours your request will be honour.
I am tired of calling customer care and moving out of city after 2 days. Hopes that this post will help me.
I have been using tikona service for more than 1 years without any problem, not sure why they are giving me BIG PAIN at the END.
Last request ID is
1-2012642508 (which says I have requested discontinue request on 7-nov where are I started request on 22nd )
In this world of competition, unnecessarily giving pain to customer (happy ones) is not a good thing.