Thread: tikona broadbrand

Sir,
It is to infiorm that I had applied for Internet service from Tikona on 4th of november 2011 but till date proper internet connection is not provided to me. after complaining for continuous 10 day internet connection on 15th november was installed but with the faulty device which stop working on 16th november.on complaining they didn't gave me an satisfactory answer.
kindly take some action so that i can get my amount back plus the loss of my salary including interest as well as the harassment i had to face. We are calling them on phone but they just pay deaf ear and do not respond.

Yours faithfully

saksham goel

Please delete your mobile PHone number.
This forum not connected to TIKONA ISP.
Send Email as given here.
or try the CC number given.
http://www.indiabroadband.net/tikona...tml#post348233 (Refund Of Installation Fee)

We are grateful that your service request was brought to our attention and we appreciate your perseverance in settling this matter.In order to assist you better, we request you to provide the following information:
1. User id:-
2. Registered contact number:-
Please feel free to contact us on 1-800 209 4276 to provide us any feedback regarding our service. Our Customer Care associate will be glad to assist you

Email Us :-- tikona.services@gmail.com


Regards
Tikona Services



[QUOTE=goelsaksham98;348382]Sir,
It is to infiorm that I had applied for Internet service from Tikona on 4th of november 2011 but till date proper internet connection is not provided to me. after complaining for continuous 10 day internet connection on 15th november was installed but with the faulty device which stop working on 16th november.on complaining they didn't gave me an satisfactory answer.
kindly take some action so that i can get my amount back plus the loss of my salary including interest as well as the harassment i had to face. We are calling them on phone but they just pay deaf ear and do not respond.

Yours faithfully

saksham goel[/QUOTE

I have called so many time in Tikona call centre but none has understood my problem in such better way then him. This person has understand my problem and solved my problem with resolution .He is very genuine person. This person is working very good and doing his job smartly. Request you to appreciate him and promote him. This person has taken my follow-up and he gave me call back and solved my problem. He is very much dedicated to his work. Request you to tell HR to keep this person as Role model and recruit Agents.

Originally Posted by goelsaksham98

Sir,
It is to infiorm that I had applied for Internet service from Tikona on 4th of november 2011 but till date proper internet connection is not provided to me. after complaining for continuous 10 day internet connection on 15th november was installed but with the faulty device which stop working on 16th november.on complaining they didn't gave me an satisfactory answer.
kindly take some action so that i can get my amount back plus the loss of my salary including interest as well as the harassment i had to face. We are calling them on phone but they just pay deaf ear and do not respond.

Yours faithfully

saksham goel