Thread: tikona wi-fi broadband billing is still on while the service has been discontinued

tikona wi-fi broadband billing is still on while the service has been discontinued

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this is to bring into noticeto tikona broadband service[/SIZE][/U][/B]
my service id - 1103966124
name - somdatt batra

to the concerned authority of tikona broad band services, i had requested for the discontinuation of the services on 25/07/2011 to technical department onthe call centre no 1800-20-94276 and also in the billing department for the discontinuation of the service , as they agree to the request call and promise to call back as the service has been discontinued as per my request as they say,and promise to waver the amount on the bill and ask to avoid the bill charges but after a months time the new bill is generated with a new amount.
now wats goin on with yr so called services its a rediculous system yr company has after assuring the discontinuation of the services the billing system is still on......you can checkout my usage after 25/07/2011 its nill on my account as i have dicontinued using yr service and also requested the same but your bill are still appearing every month and there is no clear reply from your end.......i have called several times that u can check out on your records as i have called for the same for the discontinuation..........
so this mail is as a complain to yr companys personal the concerned authority or to whome soever that as i have stopped using your services since 25/07/2011 i am not held responsible to pay any dues there after.......and in case if i do then i am for sure goin to remove all your routers and antennas and all connections from my appartment and will file a case againts your COMPANYS NAME in consumers forum............


SAMIR BATRA
contact-9374708302

Hi

Thank you for your mail,We have noted the details and the issue has been forwarded to the concerned department and would try to resolve this in 24- 48 business hours.


Regards
Tikona Service

Originally Posted by samirbatra

tikona wi-fi broadband billing is still on while the service has been discontinued

--------------------------------------------------------------------------------
this is to bring into noticeto tikona broadband service[/SIZE][/U][/B]
my service id - 1103966124
name - somdatt batra

to the concerned authority of tikona broad band services, i had requested for the discontinuation of the services on 25/07/2011 to technical department onthe call centre no 1800-20-94276 and also in the billing department for the discontinuation of the service , as they agree to the request call and promise to call back as the service has been discontinued as per my request as they say,and promise to waver the amount on the bill and ask to avoid the bill charges but after a months time the new bill is generated with a new amount.
now wats goin on with yr so called services its a rediculous system yr company has after assuring the discontinuation of the services the billing system is still on......you can checkout my usage after 25/07/2011 its nill on my account as i have dicontinued using yr service and also requested the same but your bill are still appearing every month and there is no clear reply from your end.......i have called several times that u can check out on your records as i have called for the same for the discontinuation..........
so this mail is as a complain to yr companys personal the concerned authority or to whome soever that as i have stopped using your services since 25/07/2011 i am not held responsible to pay any dues there after.......and in case if i do then i am for sure goin to remove all your routers and antennas and all connections from my appartment and will file a case againts your COMPANYS NAME in consumers forum............


SAMIR BATRA
contact-9374708302

Hi there

Thanks for your reply.

I am very happy to say that I am the most satisfied customer for the time being. You have amazingly rectified my issue much earlier than I could have expected. You guys rock; only those who are really working very hard and dedicatedly towards customer satisfaction.

Hats off.. kudos..

Yours etc

Jaideep Rao

Originally Posted by samirbatra

tikona wi-fi broadband billing is still on while the service has been discontinued

--------------------------------------------------------------------------------
this is to bring into noticeto tikona broadband service[/SIZE][/U][/B]
my service id - 1103966124
name - somdatt batra

to the concerned authority of tikona broad band services, i had requested for the discontinuation of the services on 25/07/2011 to technical department onthe call centre no 1800-20-94276 and also in the billing department for the discontinuation of the service , as they agree to the request call and promise to call back as the service has been discontinued as per my request as they say,and promise to waver the amount on the bill and ask to avoid the bill charges but after a months time the new bill is generated with a new amount.
now wats goin on with yr so called services its a rediculous system yr company has after assuring the discontinuation of the services the billing system is still on......you can checkout my usage after 25/07/2011 its nill on my account as i have dicontinued using yr service and also requested the same but your bill are still appearing every month and there is no clear reply from your end.......i have called several times that u can check out on your records as i have called for the same for the discontinuation..........
so this mail is as a complain to yr companys personal the concerned authority or to whome soever that as i have stopped using your services since 25/07/2011 i am not held responsible to pay any dues there after.......and in case if i do then i am for sure goin to remove all your routers and antennas and all connections from my appartment and will file a case againts your COMPANYS NAME in consumers forum............


SAMIR BATRA
contact-9374708302