i m sick of it

may i have ur attention please
my wi-fi router is not connecting with tikona
and it is asking for network security key
the customar care is asking for money for network security key but agent had told nothing about it. so please solve my problem.
why should i pay while the router is mine and i want to configure only by tikona.

i want to surrender this fail network.
i m using it from 10 days but my bill is of one month.
how is it possible.
this is cheating