Harassment after disconnection

Hi

Customer Care service from tikona is the worst I have even seen so far. I have been using ADULM1024 (for which you make advance payment).I had already sent them a mail regarding disconnection on 20th August and they are calling me again and again to pay my pending Bill. Why should I pay for advance amount when I am asking for disconnection. Below is my Bill details generated on 15th August.

Tikona.png

According to the Bill details I have to make the main payment for 15-08-2012 to 14-09-2012. And I have asked them to disconnect my connection on 20th. Pathetic service from tikona for last two months that made me finally disconnect it. And the customer Care executive was like threatening me to pay the bill or I will have to face the consequences.

Be prepared to face your worst nightmare
Tikona is going to make your life hell from nowonwards since you have applied for disconnection.
May god be with you.

Originally Posted by darshan_farswan

Hi

Customer Care service from tikona is the worst I have even seen so far. I have been using ADULM1024 (for which you make advance payment).I had already sent them a mail regarding disconnection on 20th August and they are calling me again and again to pay my pending Bill. Why should I pay for advance amount when I am asking for disconnection. Below is my Bill details generated on 15th August.

Tikona.png

According to the Bill details I have to make the main payment for 15-08-2012 to 14-09-2012. And I have asked them to disconnect my connection on 20th. Pathetic service from tikona for last two months that made me finally disconnect it. And the customer Care executive was like threatening me to pay the bill or I will have to face the consequences.

My tikona ID is 1103920842

thank you for the heads up