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Thread: Tikona Forum

  1. #1
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    sanjdar's Avatar
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    Default Tikona Forum

    Friends, Tikona WiBro started their won forum: forum dot tikona dot in.
    Hope, our problems will solve little quickly

  2. #2
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    You mean this new forum they started is the only way to contact them? Do they not have a customer care department to resolve complaints? If they do have a customer care then why do complaints spill over to our forum here and why arent they just resolved when the customer complains to customer care?

    I would say its a stupid thing to do. Tata attempted it as well and its dead. Tikona would be better off buying this forum then trying to start their own.

  3. #3
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    Quote Originally Posted by Admin View Post
    You mean this new forum they started is the only way to contact them? Do they not have a customer care department to resolve complaints? If they do have a customer care then why do complaints spill over to our forum here and why arent they just resolved when the customer complains to customer care?

    I would say its a stupid thing to do. Tata attempted it as well and its dead. Tikona would be better off buying this forum then trying to start their own.
    They have an excellent customer care i have experienced they are moving on fast to be the best. There is good amount of improvement. I remember days when i use to wait for 15 to 20 minutes in queue now its hardly less than a minute.

    I checked the forum its far ahead of the time. Some strong technically strong guys interacting with customers..its interesting to read. Its not just complaints but lot of information...You should check out once.

  4. #4
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    Default Re: Tikona Forum

    At least one Customer is satisfied. But is he a real Customer.

  5. #5
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    Quote Originally Posted by panchabhut View Post
    At least one Customer is satisfied. But is he a real Customer.
    . Tikona might share this in their web page!

  6. #6
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    Default Re: Tikona Forum

    I registered at Tikonas forum and all I can say is that they have no clue what a forum is for and how to set one up. Its phpbb and when you login it takes you to a blank page with no content and thats what happens when you try to register.

    Tikona should really spend some money and buy a vbulletin for them

    Sent from my GT-N7000 using Tapatalk 2

  7. #7
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    Default Re: Tikona Forum

    Are only "satisfied customers" allowed to post there?

    Sent from my GT-N7000 using Tapatalk 2
    nevinjohn likes this.

  8. #8
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    Quote Originally Posted by panchabhut View Post
    At least one Customer is satisfied. But is he a real Customer.
    Yes Sir...I am very much a happy customer of Tikona..Rest is upon you to decide..Thanks.

  9. #9
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    Quote Originally Posted by VinodN View Post
    Yes Sir...I am very much a happy customer of Tikona..Rest is upon you to decide..Thanks.
    The day will come, when you realise the truth!

  10. #10
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    Quote Originally Posted by Admin View Post
    I registered at Tikonas forum and all I can say is that they have no clue what a forum is for and how to set one up. Its phpbb and when you login it takes you to a blank page with no content and thats what happens when you try to register.

    Tikona should really spend some money and buy a vbulletin for them

    Sent from my GT-N7000 using Tapatalk 2
    Hi,

    Thank you for registering on Tikona Forum. Please write to us with your contact details as we have more than 1000 customers successfully registered and regularly interacting with us, this seems to be an issue which our technical team would be able to check and resolve.

    This is a forum exclusively designed as per Tikona's requirement and shall not look like a a very usual consumer complaint forum.

    Note: Forum carry a separate complaints session as well and the resolution TAT is much faster than any other forums.

    Regards
    Tikona Services

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