1. #1

    Default Tikona threatening legal notice

    I got Tikona connection (in kolkata) last year in april 2012, it was working absolutely fine for 3 months, but in july the problem started frequent disconnection, connection time out no connectivity, etc etc. from july to october this problem remained unsolved and the engineer visited 8 times and all the time he fixes the problem and the next day the problem starts again it got so bad that out of 12 hours it only worked for 1 hour. finally i gave my last disconnection request on october 2012 and i was also paying all the bills from july till october when the internet was so problematic. i emailed them for disconnection and on phone and never used there connection again, they are not even disconnecting and they kept sending bills for november and december when i didn't even use it ! on january 5th the tech guy came and took the tikona connection box and wire's ! now I am getting calls from tikona that i have a bill due of rs 1750 and if i don't pay them they will file a legal case in delhi court and i will have to pay rs 25000 !

    I mean what nonsense is this ? internet connection was not working properly from july to october and yet i paid the full bill, i requested for disconnection in october several times but they don't even want to disconnect! now i haven't even used tikona they are sending me to months bills of rs 1750 ?

    they say if you won't pay we will file a legal case in delhi which you will have to come and pay a penalty of rs 25,000 !

    what should i do guys ? any advice ?

  2. #2

    Join Date
    Jan 2013
    Posts
    8

    Default Tikona threatening legal notice

    As far as I know it's just the collection agencies trying to scare the clients, the even tell that they have even sent a notice but I am sure you never received it, ask that stupid Fake lawyer to send the notice by register AD first and tell him you will first consult with your lawyer then you will get back to him, I am sure you will stop getting threats, if needed file a case in your local police station about it.

    P.S. It's not a legal advice, just telling from my own experience


    Sent from my iPad using Tapatalk HD

  3. #3

    Join Date
    Jan 2009
    Posts
    174

    Default

    Quote Originally Posted by forexworld12 View Post
    I got Tikona connection (in kolkata) last year in april 2012, it was working absolutely fine for 3 months, but in july the problem started frequent disconnection, connection time out no connectivity, etc etc. from july to october this problem remained unsolved and the engineer visited 8 times and all the time he fixes the problem and the next day the problem starts again it got so bad that out of 12 hours it only worked for 1 hour. finally i gave my last disconnection request on october 2012 and i was also paying all the bills from july till october when the internet was so problematic. i emailed them for disconnection and on phone and never used there connection again, they are not even disconnecting and they kept sending bills for november and december when i didn't even use it ! on january 5th the tech guy came and took the tikona connection box and wire's ! now I am getting calls from tikona that i have a bill due of rs 1750 and if i don't pay them they will file a legal case in delhi court and i will have to pay rs 25000 !

    I mean what nonsense is this ? internet connection was not working properly from july to october and yet i paid the full bill, i requested for disconnection in october several times but they don't even want to disconnect! now i haven't even used tikona they are sending me to months bills of rs 1750 ?

    they say if you won't pay we will file a legal case in delhi which you will have to come and pay a penalty of rs 25,000 !

    what should i do guys ? any advice ?
    Have you kept copies of mail/e-mail sent to them for fixing problems/ for disconnection ? If not it may pose a problem if they file a suit. Regards,
    Shrinivas

  4. #4

    Join Date
    Jun 2010
    Posts
    47

    Default

    They are even not a connection agency, they are just a Call Center Employe

    Note: If they are trying to scaring your by sending a notice then don't scared and ask them to send a notice because even If they send you a notice then you have a chance to pay your bill or fight against them(If you have a valid proof like screenshot of error, phone logs, email conversation, etc..)

  5. #5

    Join Date
    Jul 2013
    Posts
    1

    Default

    Horrible experience and a nightmare.
    Will never forget this awful experience
    Dont fall the scams I've got calla and threatened to drag me to court and also askd for penalty because the tikona did not ******* disconnect my service even after I told then too.
    They'vE forgotten that it is we who given them money

  6. #6
    Tubelight's Avatar
    Join Date
    Jun 2013
    Posts
    392

    Default

    That's what companies do, if there is a problem and you call them they say it will be sorted, if you are not getting your connection and complain they know and even still they send you a bill. Then if you don't pay a bill its off to the court notice.

  7. #7

    Default

    KUDOS i got my pie

    Same i posted other forums also for info

    Thanks Tikona for making aware all us how cheap ISP you are..... my goal is to review you and give feedback to end customer like me who are lookin for reliable ISPs. no worries i have all 14 complaints mails with me.





    This is a system generated Email, please do not reply to this mail. For further assistance please feel free to write to us at customercare@tikona.in
    Demand Notice
    TUSHAR SHARMA
    "My Address,"

    Sub: Your Tikona Service ID No 1109817497 & Billing Account Number 121369140
    Dear Customer,
    We wish to draw your kind attention to the following facts:

    That Tikona Digital Networks Pvt. Limited is a corporate body duly registered under the Companies Act, 1956, and in business of providing Internet services.
    That you have subscribed the internet Services being provided by us on the terms and conditions as laid down in the subscriber registration Form (SRF) which was duly read acknowledged and signed by you
    That in lieu of the internet services availed under this agreement and the devices provided to you, we have from time to time sent you bills for the same.

    In view of the non-payment of the bills, you have also been reminded through telephone calls and SMS messages to make payment of the bills sent to you. However, in spite of several such demands and reminders, you have failed and neglected to pay the amounts of outstanding bills aggregating to Rs.1337. In accordance with the terms and conditions of the SRF, you were under an obligation inter-alia to make payment of periodic bills raised upon you in respect of services availed by you. However, in spite of the receipt of Statement of Usage from us, you have grossly failed to make said payments.
    You are requested to make immediate payment of Rs.1337 and give you this notice, that if you fail to pay, the aforesaid sum thereon within 7 days we shall have no option, but to adopt appropriate recovery proceedings, inclusive of legal proceedings criminal as well as civil, against you at your entire risk as to costs and consequences.
    You can pay by Cheque / Demand Draft / Online by multiple ways, log on to http://www.tikona.in/bill-paymentto choose the best option.
    You can call Mr. Shrikant Dilwaliya on 09560134891/09210167958 after making requisite payment.
    Yours Sincerely
    (Authorized Signatory)

  8. #8

    Default

    Why are you not willing to pay the bill if there is a rightful pending bill. You probably forgot to mention in your post why you dont owe them the money.
    Was my reply of any use to you atall? If it was then please be kind and hit the facebook like button on top of this page and also the Google plus button at the bottom left.

  9. #9

    Default

    Quote Originally Posted by iL6>tushar View Post
    KUDOS i got my pie

    Same i posted other forums also for info

    Thanks Tikona for making aware all us how cheap ISP you are..... my goal is to review you and give feedback to end customer like me who are lookin for reliable ISPs. no worries i have all 14 complaints mails with me.





    This is a system generated Email, please do not reply to this mail. For further assistance please feel free to write to us at customercare@tikona.in
    Demand Notice
    TUSHAR SHARMA
    "My Address,"

    Sub: Your Tikona Service ID No 1109817497 & Billing Account Number 121369140
    Dear Customer,
    We wish to draw your kind attention to the following facts:

    That Tikona Digital Networks Pvt. Limited is a corporate body duly registered under the Companies Act, 1956, and in business of providing Internet services.
    That you have subscribed the internet Services being provided by us on the terms and conditions as laid down in the subscriber registration Form (SRF) which was duly read acknowledged and signed by you
    That in lieu of the internet services availed under this agreement and the devices provided to you, we have from time to time sent you bills for the same.

    In view of the non-payment of the bills, you have also been reminded through telephone calls and SMS messages to make payment of the bills sent to you. However, in spite of several such demands and reminders, you have failed and neglected to pay the amounts of outstanding bills aggregating to Rs.1337. In accordance with the terms and conditions of the SRF, you were under an obligation inter-alia to make payment of periodic bills raised upon you in respect of services availed by you. However, in spite of the receipt of Statement of Usage from us, you have grossly failed to make said payments.
    You are requested to make immediate payment of Rs.1337 and give you this notice, that if you fail to pay, the aforesaid sum thereon within 7 days we shall have no option, but to adopt appropriate recovery proceedings, inclusive of legal proceedings criminal as well as civil, against you at your entire risk as to costs and consequences.
    You can pay by Cheque / Demand Draft / Online by multiple ways, log on to http://www.tikona.in/bill-paymentto choose the best option.
    You can call Mr. Shrikant Dilwaliya on 09560134891/09210167958 after making requisite payment.
    Yours Sincerely
    (Authorized Signatory)
    Dear Mr. Sharma,

    Greetings from Tikona.

    With regards to our conversation on August 20, 2014, we confirm that your Tikona service has been terminated.

    Post full and final calculation, you are liable to pay outstanding amount of Rs. 1,337.38/- .

    To make online payment follow the link: http://tikona.in/for-home/customer-s...uick-bill-pay/

    We request you to clear the payable amount to avoid bill reminder calls for your account.

    For any further issues/queries, you can contact us on our toll free number 1-800-209-4276 or you can reach us at forum.tikona.in

    Regards,
    Tikona Care

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