I got Tikona connection (in kolkata) last year in april 2012, it was working absolutely fine for 3 months, but in july the problem started frequent disconnection, connection time out no connectivity, etc etc. from july to october this problem remained unsolved and the engineer visited 8 times and all the time he fixes the problem and the next day the problem starts again it got so bad that out of 12 hours it only worked for 1 hour. finally i gave my last disconnection request on october 2012 and i was also paying all the bills from july till october when the internet was so problematic. i emailed them for disconnection and on phone and never used there connection again, they are not even disconnecting and they kept sending bills for november and december when i didn't even use it ! on january 5th the tech guy came and took the tikona connection box and wire's ! now I am getting calls from tikona that i have a bill due of rs 1750 and if i don't pay them they will file a legal case in delhi court and i will have to pay rs 25000 !
I mean what nonsense is this ? internet connection was not working properly from july to october and yet i paid the full bill, i requested for disconnection in october several times but they don't even want to disconnect! now i haven't even used tikona they are sending me to months bills of rs 1750 ?
they say if you won't pay we will file a legal case in delhi which you will have to come and pay a penalty of rs 25,000 !
what should i do guys ? any advice ?