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Bad service in Chennai

  1. #1
    Junior Member
    Join Date
    Mar 2013
    Posts
    1

    Default Bad service in Chennai

    GUYS, Never go for tickona Internet connection... Here by i would like to share my experience with TIKONA.

    10Days before i have requested Tikona Internet connection through their website. I have given all the details like my address, contact number and etc. After 3 days i got a call about the enquire and they promissed that within next two days they will be giving the connections. So i cancelled the plan to take reliance or airtel and decided to continue with tickona. As they promised the second day one guy has to come to my home and installed a hardware and given me a paper (Steps), i have to follow. And as per his instruction i paid the advance + installation (Even through installation not completed) amount through credit card But i couldn't complete the first step it self (open 1.254.254.254), it was giving an error "Page Cannot found". I tried to call the installation guys, but no response. After that i tried to contact through customer care, but every time was getting very polish answer like we have taken the request, updated and etc, Today 4th day after they installed the hardware...still i didn't get the Internet....

    Please guys, don't ever go for TIKONA connection..

    Note: Another funny thing is the guy installed the hardware in shity way.. The antina is shaking every seconds. because they don't have a proper installation kit..

    Shyju Pulari
    +91 9865615650 (If any feedback, please feel free to call me any time)

  2. #2
    NV
    NV is offline
    Junior Member
    Join Date
    May 2014
    Posts
    37

    Default

    I can not believe they are still running their services and have not closed down, with majority of their users just complaining about them.
    nevinjohn likes this.

  3. #3
    Junior Member
    Join Date
    Jun 2014
    Posts
    19

    Default

    They are even going to be launching 4G service, and your talking about them closing their services down.

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