Refund of amount Rs 3798 & punishment to company for mental harrasment

I had tikona connection.
Service ID : 1102602416

I had surrendered the connection in Mumbai on 15-Oct-12 to representative (Mr Shailendra, ID no. 500045971) from Tikona. I had received invoice from Tikona in Nov'12, to which I had replied in return mail that the connection is already surrendered and closed and asked them to update their records and stop sending bills. Again i had received a invoice in the month of Dec'12, again I repied and forwarded them the receipt of full and final settlement which their representative has given to me.

After 4 months on 16th Apri'13, at 12.15 noon i received a call from Mr. Rajesh (01148121350) he told me he is calling from Delhi tis hazari court and a case is registered against my name, file no. is MW 1472013, he told me he will put the file in court at 2.00pm. When I had asked him the details about the case, he has given me the number of advocate Mr. Sanjay Agnihotri (07838597553), and told me to talk to him. I had called the advocate, and he conveyed me that M/s TIkona Digital Serivices has registered a complaint against me, the total amount due is Rs. 3798 /-, and asked me to make the payment online on tikona website immediately in 15 mins, and given him the transaction number and he will stop and settle the case, he also scared me that if i dont do so, i will be forced to face the court on 18-04-13, and will be made to pay 10 times of the money.

I got scared and immediately made the payment online and given the transaction number to advocate and he said he will send me the NOC, which he has not sent yet.

After that i called 10 times to tikona customer care, dropped 4-5 mails, but I had not received any response from them.

Request you to please register my complaint against the company, and help me to get my money back, also punish the company for mentally harrasing me for the amount which was not at all due against my name.

Regards,

Shailendra Parihar
9540262888

This forum is not run by Tikona and we are just a platform to help each other troubleshoot broadband related problems. You should approach the consumer court if you believe that you have been cheated.

When you recieved that call you should have checked the forum to see what the reality is. We have litrally hundreds of posts about such calls. These calls are not from the court or lawyers but from debt collection agencies who try everything to get money out from people. Scare tactics is all that is and you fell for it. If you didint owe them any money you shouldnt have paid. Even if they file a case what would happen if you really donw owe them anything. You would end up getting compensated for the harrasment in the end.

Dear Shailendra

My story is alomost similar.

I am not even looking for my refund of Rs. 3500/- I only want to keep myself away from malicious company. Please read my story. I am sure you are one person who will surely believe what i am writing.

Dear Guys

I took time to write this thread because of extreme mental agony faced by me after subscribing to TIKONA Broad Band and thereafter deciding to exit due to connection issues. And the same is still continuing even today after 1 years of exiting TIKONA subscription. I want to share with you my agony because I find this sharing can help all to take a informed decision. If you find this story unconvincing, please read other similar stories you will find all over the net.

I went for Tikona BB so called pre-paid connection more than a year back. I went for 3500 Rs. 6 months unlimited connection with advance payment. I was attracted by low price. I really made a major mistake of my life. It worked well for a month. After that it was almost dead. Customer care did not help. I asked for refund. No one listened in the customer care. After expiry of 6 months they asked for renewal of 6 months further by paying another 3500 Rs. I refused to renew and asked to refund 5 months money and disconnect. They took their equipments back. After that they kept sending me bills. I contacted customer care but it seems they are all trained for a organized extortion syndicate. Then was the nightmare. I got some criminally motivated calls for extortion. I have no way to prove these calls were from Tikona officially. But it is understood. Although I noted down all the numbers of these nasty calls. Later they kept on sending the bills by courier also to my home and email id. This is a well thought mental torture strategy. They will keep building the bill amount to mount even greater mental pressure. Now they say the amount have gone above Rs. 10000/-. I am sure some of the customer are getting into this trap. In between they hire some criminals to call you to settle the ever building amount with time. I can only say, please B E W A R E. Don’’t get into the low price trap. It is a hell out there.......

I am a single person ready to face the organized strategy of a fraud company with deep pockets. I am not sure what will be the result of all this. I am ready to face the worst as that would be at least better than the constant mental agony being faced by me on a daily basis. Extortion calls, threat of fabricated police action, threat of fake court summons and what not. I tried to contact TIKONA to know why they are doing this all for a few thousand rupees. I find there is no way to talk to any of their officials. You only can send emails. They have standard nasty replies for any mail query. After all this I alert all reader of this message to keep away from such a FRAUD company which TIKONA is.

Well , i want to bring into your knowledge about the mastermind planning of the back-end offices for the retrieval of payment.
this is how it is done ,
The Call center executives who work in teams,
1st - they will call you that we are calling on behalf of the company and we had filed a complaint against you in court.
2nd - they will be telling you to call their advocate providing his numbers and the consequences for the failure of the payments.
3rd - on calling the advocate he will assure you if you pay the bill there won't be any charge against you.
4th - out of this threat we pay the bill.
Finally - All this complaint and charge are fake because if they have pressed any charge against you will be getting a notice from court , this a scam which i have seen in front of my eyes how these back end offices work.
same trick is used in collecting the credit-card payments.

People do not ever give any one any money like that. If some one gives you a number saying this is their lawyers number or blah blah blah then tell them that if someone needs to talk to you they can call... You do not have time for such crap. If some one uses indecent language then reply to them in the same currency and also file a complaint with the police.

Do not fall for these debt collection agencies scare tactics.

Originally Posted by anuj kaul

Well , i want to bring into your knowledge about the mastermind planning of the back-end offices for the retrieval of payment.
this is how it is done ,
The Call center executives who work in teams,
1st - they will call you that we are calling on behalf of the company and we had filed a complaint against you in court.
2nd - they will be telling you to call their advocate providing his numbers and the consequences for the failure of the payments.
3rd - on calling the advocate he will assure you if you pay the bill there won't be any charge against you.
4th - out of this threat we pay the bill.
Finally - All this complaint and charge are fake because if they have pressed any charge against you will be getting a notice from court , this a scam which i have seen in front of my eyes how these back end offices work.
same trick is used in collecting the credit-card payments.

In my own thread of the issue, the admin of this site has given a very good advise. Next time you get any such nasty calls at least file an FIR with the police. 2 - 3 such FIR can lead to some case on which an RTI can be filed about "action taken" by the police. See my thread and the full advice text by the admin. This is very logical.

Cheers

Originally Posted by anuj kaul

Well , i want to bring into your knowledge about the mastermind planning of the back-end offices for the retrieval of payment.
this is how it is done ,
The Call center executives who work in teams,
1st - they will call you that we are calling on behalf of the company and we had filed a complaint against you in court.
2nd - they will be telling you to call their advocate providing his numbers and the consequences for the failure of the payments.
3rd - on calling the advocate he will assure you if you pay the bill there won't be any charge against you.
4th - out of this threat we pay the bill.
Finally - All this complaint and charge are fake because if they have pressed any charge against you will be getting a notice from court , this a scam which i have seen in front of my eyes how these back end offices work.
same trick is used in collecting the credit-card payments.

Also the credit payment may be genuine recovery case. Here the twist in the story is that recoverable are artificially created. It is nothing less than extortion actually. In case of credit card you may not go to the police since you may actually have a real liability to pay. Here in this case it is criminal case since they have devised to create artificial recovery which in my opinion runs into few hundred crores. Perhaps that is the reason they are able to give cheaper broadband if it really works.

Today TIKONA people called me after these few posts to ask why they were not able to help me till date and kept harassing me. They promised that they will try not to harass me further. I said there is no question of TRY they must not harass any person with bills and nasty calls who are not their customers. I asked for a No Dues Letter in writing which must be sent within a reasonable time. They promised they will do something about it.

I will keep you posted whether they are ready to shun with the extortionist attitude.

Cheers

Some basuc facts yo remember. First Delhi Court does not have jurisdiction in any other city. Second for financial recovery a money suit has to be filed which takes years to settle. So the companies are not going to resort to that. Legal notice has no validity unless backed by money suit. So next time anyone receives such call, just tell back the peraon that you have noted down his number and is going to file a police complaint for harrassment. In case the subscriber is a female she can even threaten back wifth sexual harrassment case.

Guys,

These calls are not from Delhi high court, these calls have been made by a 3rd party agency called "Hi-Tek" group. This agency is hired by Tikona digital services. I had a very bad experience with these people. One busy monday morning they called me and threatened me, mentally harrassed and cheated that I have outstanding amount of Rs.5276 while the original amount is Rs.2276 he himself claimed as Mr.Karan assistant of his lawyer Mr.chetan I came under pressure and transacted through credit. He didn't even given me time to find how much is my outstanding amount and worst part is he was telling if I am sending a notice to you, you have to come and face the trail directly to Delhi High court after transacting I realized that according to tikona terms and conditions all disputes will come under Mumbai jurisdiction so later I found I had been cheated by this greedy Tikona people. Even while I was using this connection it was not at all working fine and I told them to disconnect the connection immediately but they disconnected after 1 month just to get 1 month payment. Tikona is ruled and supported by bunch of greedy people. When I asked for refund of my extra Rs.3k they told I have to reclaim by filling a charge back form in the bank. This is the foul game played by Tikona. This is heights of greediness.

After little research through various internet sources I learnt that this is all the work of this so called agencies "Hi-tek group". Later I called that company I found that Karan is one of their employee and chetan is his manager.

So I dont know how can I take this issue over to consumer court. If anyone would like to file a group petition on "Tikona" and "Hi-tek" group for Mental Harassment, Cheating, causing disgrace to High court and hiding the facts.

Please let me know if anyone want to file a group petition as I am fed up with these tikona people. They have one of the worst customer supports and pathetic internet services. Please reach me out to hmchandra(at)gmail(dot)com

@Chaans,
These people took advantage of your lack of knowledge. You and many others in our country have had no interaction with the legal machinery of our country and no one at School or Uni ever taught anything. They taught you how Gandhi ji only wore khadi but did not teach you that a legal notice means "jack ****" unless the other party can prove something in the court of law.

Any one can send anyone a legal notice and some people who have only learned about law from bollywood movies fall for such scare tactics. If tomorow someone sends you a notice saying you owe them Rs1 crore so pay up or we file a suit what would you do? pay up? Well thats the point. If you dont owe someone any money don't be scared. Our legal system is not a joke and they don't hang people for owing someone a couple of grands. There is nothing to be scared of.

I am going to write a general thread about such things and what to do in a situation where you are threatened to extract money from you. I also welcome other members to share their experiences in their own threads so we can make people aware.

Originally Posted by panchabhut

Some basuc facts yo remember. First Delhi Court does not have jurisdiction in any other city. Second for financial recovery a money suit has to be filed which takes years to settle. So the companies are not going to resort to that. Legal notice has no validity unless backed by money suit. So next time anyone receives such call, just tell back the peraon that you have noted down his number and is going to file a police complaint for harrassment. In case the subscriber is a female she can even threaten back wifth sexual harrassment case.

This is a very good piece of information which I did not know. In fact it is very clear that involvement of police may be good idea even if they do nt take any action. At least you will have FIRs in hand. One more thing I want to tell you that as per my knowledge police have more or less accepted the private money recovery system in India mainly for credit card type of recoveries which in most cases are genuine, due to slow legal process. But they are not likely to accept some companies making it a main source of their income by creating artificial and fabricated recoveries as TIKONA (Triangle with NO EXIT) is doing.

Originally Posted by Chaans

Guys,

These calls are not from Delhi high court, these calls have been made by a 3rd party agency called "Hi-Tek" group. This agency is hired by Tikona digital services. I had a very bad experience with these people. One busy monday morning they called me and threatened me, mentally harrassed and cheated that I have outstanding amount of Rs.5276 while the original amount is Rs.2276 he himself claimed as Mr.Karan assistant of his lawyer Mr.chetan I came under pressure and transacted through credit. He didn't even given me time to find how much is my outstanding amount and worst part is he was telling if I am sending a notice to you, you have to come and face the trail directly to Delhi High court after transacting I realized that according to tikona terms and conditions all disputes will come under Mumbai jurisdiction so later I found I had been cheated by this greedy Tikona people. Even while I was using this connection it was not at all working fine and I told them to disconnect the connection immediately but they disconnected after 1 month just to get 1 month payment. Tikona is ruled and supported by bunch of greedy people. When I asked for refund of my extra Rs.3k they told I have to reclaim by filling a charge back form in the bank. This is the foul game played by Tikona. This is heights of greediness.

After little research through various internet sources I learnt that this is all the work of this so called agencies "Hi-tek group". Later I called that company I found that Karan is one of their employee and chetan is his manager.

So I dont know how can I take this issue over to consumer court. If anyone would like to file a group petition on "Tikona" and "Hi-tek" group for Mental Harassment, Cheating, causing disgrace to High court and hiding the facts.

Please let me know if anyone want to file a group petition as I am fed up with these tikona people. They have one of the worst customer supports and pathetic internet services. Please reach me out to hmchandra(at)gmail(dot)com

You are very accurate in your research as I have got similar information from other sources. TIKONA (Triangle with NO EXIT) is also using their own staff on rotation basis to make extortion calls from their Janakpuri Delhi office as per my source. Some employees who objected to such illegal activity were shunted out. I want you to know that Indian Police has more or less accepted the genuine money recovery by these pvt channels due to slow legal system in India. But some people have made it their business by using this method to extort money from false and fabricated recoveries. The modus operandi of TIKONA (Triangle with NO EXIT) is like as below

1. Offer amazingly low internet tarrif.
2. Induce customer to pay up front for 6 months in the guise of a pre - paid connection.
3. Give good service for 1 month.
4. 2nd month onward make the service erratic and do not listen to customer problems.
5. Make the customer annoyed so that he ask for disconnection or other things orally.
6. Remove the euipments as leisure.
7. After six months send a paper or email bill that your tarrif is unpaid.
8. Treat the customer as if he is still using the net.
9. Come to a point when the bills amount in their billing dept is more than 5000/-
10. Make extortion calls like from TIS HAZARI COURT and all.
11. Keep the mental pressure going up with the adding up bill with time.
12. Some customer pay by that time whatever extortion amount is asked mostly in hard cash which is not going to enter the balance sheet.
13. If the customer seems very weak, he may still be harvested by these extortion calls
14. Some customer who use abusive language and not likely to pay or not worried about courier / email bills leave them going.
15. Some customer like us work on resolving the issue by not paying ransom, keep fighting
16. Keep the mental pressure on such customer who may actually end up paying the ransom mostly by cheque.
17. Some customer who go to consumer court or police are enticed for full and final settlement based on fabricated bill.
18. Some customers to get rid of criminals pay settlement amount and may ask for no due letter.
19. Some customer like us keep on fighting on net and other channels till certain logical end is near or achieved

The reason for above business strategy is that in our country we justify things out of court like police allowing money recovery by pvt channels. For the information of readers, Malaysia has zero tolerance for such pvt channel money recovery even for credit card defaults. Now in India these companies have made it another source of income by going to next level of money recovery through pvt channels on false recoveries. Safest extortion racket well accepted by Indian Police and under their very nose and ironically in the capital of worlds fasted growing economy that is India.

Originally Posted by Admin

@Chaans,
These people took advantage of your lack of knowledge. You and many others in our country have had no interaction with the legal machinery of our country and no one at School or Uni ever taught anything. They taught you how Gandhi ji only wore khadi but did not teach you that a legal notice means "jack ****" unless the other party can prove something in the court of law.

Any one can send anyone a legal notice and some people who have only learned about law from bollywood movies fall for such scare tactics. If tomorow someone sends you a notice saying you owe them Rs1 crore so pay up or we file a suit what would you do? pay up? Well thats the point. If you dont owe someone any money don't be scared. Our legal system is not a joke and they don't hang people for owing someone a couple of grands. There is nothing to be scared of.

I am going to write a general thread about such things and what to do in a situation where you are threatened to extract money from you. I also welcome other members to share their experiences in their own threads so we can make people aware.

VERY TRUE. TIKONA (Triangle with NO EXIT) is a good example of that. In fact thanks to social media people of diverse background and converge and at least express their views.

Originally Posted by Chaans

Guys,

These calls are not from Delhi high court, these calls have been made by a 3rd party agency called "Hi-Tek" group. This agency is hired by Tikona digital services. I had a very bad experience with these people. One busy monday morning they called me and threatened me, mentally harrassed and cheated that I have outstanding amount of Rs.5276 while the original amount is Rs.2276 he himself claimed as Mr.Karan assistant of his lawyer Mr.chetan I came under pressure and transacted through credit. He didn't even given me time to find how much is my outstanding amount and worst part is he was telling if I am sending a notice to you, you have to come and face the trail directly to Delhi High court after transacting I realized that according to tikona terms and conditions all disputes will come under Mumbai jurisdiction so later I found I had been cheated by this greedy Tikona people. Even while I was using this connection it was not at all working fine and I told them to disconnect the connection immediately but they disconnected after 1 month just to get 1 month payment. Tikona is ruled and supported by bunch of greedy people. When I asked for refund of my extra Rs.3k they told I have to reclaim by filling a charge back form in the bank. This is the foul game played by Tikona. This is heights of greediness.

After little research through various internet sources I learnt that this is all the work of this so called agencies "Hi-tek group". Later I called that company I found that Karan is one of their employee and chetan is his manager.

So I dont know how can I take this issue over to consumer court. If anyone would like to file a group petition on "Tikona" and "Hi-tek" group for Mental Harassment, Cheating, causing disgrace to High court and hiding the facts.

Please let me know if anyone want to file a group petition as I am fed up with these tikona people. They have one of the worst customer supports and pathetic internet services. Please reach me out to hmchandra(at)gmail(dot)com

I am not a technology expert, but my source explains me a very serious issue with the technology used by TIKONA (Triangle with NO EXIT). My source informs to create the artificial recoveries from customer who opted to exit, they continue thier passwords and probabily sell to other unidentified customers, who may use your IP address to carry out TERRORIST activities. If that happen police will first pick you as in their records the data has been used by your IP address at your home address.

The problem is the technology used by TIKONA is wireless where they use modem mounted on the roof tops and router in your home. Like in tata photon you have a unique IP address but it can not be used by others. In TIKONA (Triangle with NO EXIT) case they keep your user id alive, may be change the password and probabily sell to unidentified customers who use your user id. They do it to show that data is being used by you. But what can happen is that this loophole can be used by Terrorist and criminals to carry out their own activity and leaving you as the victim of Poice action.

In my opinion for the sake of our mother India, license of TIKONA (Triangle with NO EXIT) should be cancelled with immediate effect.

These are some of the information i got and shared

Originally Posted by vijeshjain

I am not a technology expert, but my source explains me a very serious issue with the technology used by TIKONA (Triangle with NO EXIT). My source informs to create the artificial recoveries from customer who opted to exit, they continue thier passwords and probabily sell to other unidentified customers, who may use your IP address to carry out TERRORIST activities. If that happen police will first pick you as in their records the data has been used by your IP address at your home address.

That is not true. The amount of theft if there is any cannot be more at Tikona then any other ISPs that we have in India. Mtnl sent me a bill of Rs 1Lakh+ back in Year 2001 when I was only using their connection for a dial up connection and my monthly bill never used to be more then Rs10000. Apparently some STD wala hooked into my cable and used my telephone line for months. I never paid that bill and was served a notice and the matter went to court where the Judge asked me to pay up Rs20000 for arbitration and I pleaded not guilty so there wasent going to be a negotiation. I had requested an internal enquiry into the matter but Mtnl never conducted one in those days so in the end I got my money back along with legal expenses and Rs1000 for ever appearance that I had at the court. So the moral of the story is that you dont really have to worry about theft. It is upto the company to keep your account details safe and you keep your passwords safe but technology being open to abuse if someone does mess around with your connection you have nothing to be worried about if you are innocent. In this country it is very hard to get the guilty to task but it is even more difficult to get an innocent person to take the blame for some one elses acts. Its not a perfect world yet so screwups will happen but we cant loose our speel over that. Chill

Originally Posted by Admin

That is not true. The amount of theft if there is any cannot be more at Tikona then any other ISPs that we have in India. Mtnl sent me a bill of Rs 1Lakh+ back in Year 2001 when I was only using their connection for a dial up connection and my monthly bill never used to be more then Rs10000. Apparently some STD wala hooked into my cable and used my telephone line for months. I never paid that bill and was served a notice and the matter went to court where the Judge asked me to pay up Rs20000 for arbitration and I pleaded not guilty so there wasent going to be a negotiation. I had requested an internal enquiry into the matter but Mtnl never conducted one in those days so in the end I got my money back along with legal expenses and Rs1000 for ever appearance that I had at the court. So the moral of the story is that you dont really have to worry about theft. It is upto the company to keep your account details safe and you keep your passwords safe but technology being open to abuse if someone does mess around with your connection you have nothing to be worried about if you are innocent. In this country it is very hard to get the guilty to task but it is even more difficult to get an innocent person to take the blame for some one elses acts. Its not a perfect world yet so screwups will happen but we cant loose our speel over that. Chill

My source who is technology expert informs me that the problem is technical. See what happens there are three types of technologies in internet. One is wired broad band like that of MTNL and AIRTEL where the connection is peer to peer that means there is visible source of data at your home and one can see that you only has used the data. Second is Tata Photon type where it is wirefless but you are owner of the instrument and only you can use the source of work and the data so you have unique IP address. Third type is TIKONA (Triangle with no exit) type where it is wireless but you are not owner of the model and the router. Modem is at the roof top and is in the public (even this is a big risk) and then router in in your house. What happens when you ask TIKONA (Triangle with no exit) to disconnect they do take your instruments back and by that they also carry back the IP address which they should destroy. But for extortion of the money through bogus bills and recovery they keep the IP address alive and since it is wireless police will never know that you have not used the data but someone else has used the data since it is not peer to peer. Now more than the extortion money you are at the risk that TIKONA (Triangle with no exit) people sell this IP address to unidentified persons who pay them in cash and keep the data using in your name. It helps TIKONA (Triangle with no exit) to prove that you are a lier and actually you were using the data (otherwise their case will become weak in court if goes there coz if the data is not used them why TIKONA (Triangle with no exit) is charging you bills. So what is happening, unidentified people are using the data till the matter is settled with trapped customers. This is the time period when terrorist activities and illegal activities can be easily carried out by unidentified people using TIKONA (Triangle with no exit) technology.

You have got it all wrong my friend. The billing and then recovery agents calling and people going through hell is not really any ISPs intention and I know that for a fact. It is purely business and they are not out there to harras people. These companies including Tikona are in the market to get business and not scare people away for ever. I have been on and off with different service providers and experiences have been good and bad and at times these recovery people have tried things but this is not a perfect world and things like these will happen no matter what company you deal with.

You just have to know how to deal with these people that is all and it surely does not involve getting stressed which is clearly the case with you. These recovery calls are intended to scare you and they are having the intended effect on you.. are they not?

Tikona is not a fly by nite ISP and they are here to stay if you ask me. Some of the best business houses have invested in the company for example Goldman sachs has a stake besides some others. It is not an evil empire like some people make it look like. If you are getting a call from one of the recovery agents just tell them to write to you and not call as you wont negotiate over the phone. Get them to write a letter to you... I can assure you that letter would never arrive if the dues are not legitimate.

About Tikona's technology.. Fortunately I was involved in the initial days when the company was setting up and I was working for an American wireless equipment manufacturer who sold them a lot of hardware so I know how it all works. I cannot really explain everything in a reply here but be assured it is no less secure then a wired connection or a 3G connection. It is safer then your home router. Using a free frequency does not make them any less secure. Crack it if you can and let me know how far you got with it... It is not a cable tv ka cable that you can hook into at will or an electricity cable where you put a "desi kundi"

Your technology source needs to do a reality check before making tall claims.

Originally Posted by Admin

You have got it all wrong my friend. The billing and then recovery agents calling and people going through hell is not really any ISPs intention and I know that for a fact. It is purely business and they are not out there to harras people. These companies including Tikona are in the market to get business and not scare people away for ever. I have been on and off with different service providers and experiences have been good and bad and at times these recovery people have tried things but this is not a perfect world and things like these will happen no matter what company you deal with.

You just have to know how to deal with these people that is all and it surely does not involve getting stressed which is clearly the case with you. These recovery calls are intended to scare you and they are having the intended effect on you.. are they not?

Tikona is not a fly by nite ISP and they are here to stay if you ask me. Some of the best business houses have invested in the company for example Goldman sachs has a stake besides some others. It is not an evil empire like some people make it look like. If you are getting a call from one of the recovery agents just tell them to write to you and not call as you wont negotiate over the phone. Get them to write a letter to you... I can assure you that letter would never arrive if the dues are not legitimate.

About Tikona's technology.. Fortunately I was involved in the initial days when the company was setting up and I was working for an American wireless equipment manufacturer who sold them a lot of hardware so I know how it all works. I cannot really explain everything in a reply here but be assured it is no less secure then a wired connection or a 3G connection. It is safer then your home router. Using a free frequency does not make them any less secure. Crack it if you can and let me know how far you got with it... It is not a cable tv ka cable that you can hook into at will or an electricity cable where you put a "desi kundi"

Your technology source needs to do a reality check before making tall claims.

Dear Admin sir,

You are right there extortion calls has really stressed me out. That is reason I am trying to share all concerns which are being shared with by some of the persons and I am researching so deeply about this company. But I feel quite confident if a through investigation is done by competent authority it is likely that more number of fake persons are using TIKONA WiFi than any other ISP. And I guess the company know that. It suits them in many ways as i have explained in my earlier mail. I have asked them to give me "No Dues Letter". I am asking this for so many months. I am not user of TIKONA for last 1 year. But as per their record I am using the data on my id. How can it happen? Why can't they give me no dues letter? Why they say I have used data worth 10000/- after the instrument was removed from my house and since then I am using Airtel connection. Who used this 10000/- worth of data? If Goldman Sach has invested their money in TIKONA there is all the more reasons to executive management to earn in cash and not show in balance sheet. Goldmand Sach will always think that is bad debt but it is not bad debt, the data has been sold on premium to unidentified people for which they are putting pressure to pay from our pocket too.

If the company is so reputed why they insisted on cash to paid for first Rs. 3500 and they only gave a counter foil rct and never sent a proper receipt. Most importantly why they kept my user id alive for 1 year even after my request to disconnect and removal of equipment from my house?

Do you have any answers to these concerns?

World is not perfect....correct. But world can not work based on such out of limit activities of using third party to extort money from no users and show to their partners the company is running in loss.

There is no arguing with you. I dont have answers for anything as I am not Tikona.

There is nothing out of limit... You need to get your blood pressure checked. They are stressing you out. You read too much into those calls. Every company in India does the same thing when it is about collecting dues and they don't care if the dues are legit or not and if you pay them the money they are asking for out of frustration or out of fear then its no body's fault. These over the phone scare tactics are common practice all across the world. In India it is new thats all.

Now dont pounce upon me coz I am just explaining how this works and I am not saying this is right or wrong. I do not have an opinion really because if this happens to me I know what to do in this situation and every one should know how to deal with this.

Finally a few days back TIKONA care called me that I can pay Rs. 983 as full and final payment. I requested for a letter to be issued to me for the full and final payment subject to payment of Rs. 983. Since the amount was small I agreed to pay. Then thy called up and said they are unable to issue a full and final and account closure letter until I paid the amount. I insisted and they agreed to send a scanned copy of the letter as they said they have no tie up with any courier compnay. I agreed. Today they again called me that they did not agree on any full and final letter to be issued and I have pay the amount of rs. 983. This the second part of my nasty story with TIKONA which has just started and I am sure they are in no mood to let me go so easily. Obviously I have right to demand account closure and full and final letter in writing or atleast a scanned copy of the same to avoid future problems. My agony is still to continue for more time. I ask all to be very careful in dealing with TIKONA (TRAINLE WITH NO EXIT)

Rgds

don't understand why you still entertain their calls

Originally Posted by panchabhut

don't understand why you still entertain their calls

I entertained their calls expecting they want to settle the matter amicably even it if means paying some petty some which they tried to trap me into. The amount was just rs. 983. It looked settling this amount of such small nature will silence out these people. But i soon realized it is just another trap to legitamise any artificial recovery. The strategy was that I pay this amount without getting any assurance of the closure of account. Another problem with my case is that they has already removed the equipments and are probability letting an unidentified person use the same IP address with is still in my name and address. LIke in Tata Photon which is also a wireless technology this can not happen as you own the equipment. IN TIKONA (triangle with no exit) case you are not the owner of the equipment and once you ask them to close the account you give out these equipments and that is where the start. Now they have your IP address and your account which they will not close in their records. So that they can keep balckmailing you with. Since it is not wired connection they can actually put you in big trouble by making your IP used by unidetified persons for any terrorist or Hawala activities. Therefore technically it is a good idea if they are really trying to help you to exit their NET. For this it was not a bad idea to entertain their calls. But as it came out they are in no mood to close my ID and making it probably used by some undesirable elements. I researched these things from the experiences of other victims of TIKONA (Triangle with no EXIT). I still feel it is important to get a full account closure letter with full and final payment. But if they do not want me to let go easily I have no way except to keep fighting. If they get more nasty I may even have to approach the police.