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Excellent support from Sales representative of Tikona

  1. #1
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    Default Excellent support from Sales representative of Tikona

    When I ordered for a Tikona connection, the representative said that a person from tikona will come to my home and give me a demo of speed and connectivity of tikona connection at my place. A guy (Rajesh) came the very next day with his equipment and demonstrated the speed and connectivity of Tikona broadband which was precise according to the plan I was thinking of subscribing to.. He told me that I will get good connection as the transmitter of the connection was on the very next building to mine. He also said that if any problem arises, I can call him and he will drop by to try and solve it. After using the connection for around two weeks, I started having issues with the speed. I called Rajesh, he promised to visit my home within an hour. When he came he checked every thing and said that everything was fine and went on to check the transmitter on my neighboring building. He fixed whatever the problem was with the transmitter and solved my issue. It is because of dedicated people like Rajesh, who work towards customer satisfaction Tikona can challenge the broadband giants like reliance or airtel. Tikona should hire more people like Rajesh and appreciate him for his dedicated work.

  2. #2
    Junior Member OneManArmy's Avatar
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    @Admin Please check his IP and see if this post was even made using a Tikona connection? Very poor marketing attempt.

  3. #3
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    LOL

    RCOM WIRELESS HSD MUMBAI

    That is not Tikona and it is the same ISP that other positive reviews have come from. I wonder why all the positive reviews that are posted on our forum are posted using a Reliance connection and not Tikona

  4. #4
    Bronze Member Tanmaya's Avatar
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    Quote Originally Posted by Vishnav View Post
    It is because of dedicated people like Rajesh, who work towards customer satisfaction Tikona can challenge the broadband giants like reliance or airtel. Tikona should hire more people like Rajesh and appreciate him for his dedicated work.
    I can assure you that if this Rajesh does exist he would leave for better pastures. As far as taking on Reliance and Airtel goes you should know that the top boss of Tikona started this company with the blessing of Mr Ambani You obviously were not briefed when you were hired to spread positive review on the net. Go figure out who calls the shots sitting in that cabin right at the corner with a very large window The second guy was the one who was one of the people who started Mtnl back in the days.

    Tikona is a good company with very good intentions but execution went horribly wrong.

  5. #5
    Platinum Member Preeti_20's Avatar
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    I was starting to doubt these kind of posts, it wasnt too long ago that someone else posted a positive review about Tikona, very rare!!!

  6. #6
    Bronze Member Tanmaya's Avatar
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  7. #7
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    The review sounds too good to be true, especially after so many negative reviews of Tikona!

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