I have used a lot of ISPs for the past two years, starting with a local cable internet provider and a bunch of other ISPs.
I recently migrated from another big brand to Tikona after a friend recommended them. Tikona claims to provide a hassle free service and they certainly have managed to deliver on this aim in the few months I have been a customer.
Technical support staff are extremely knowledgeable and helpful. You basically get what you pay for here. A first class service, supported by first-class people. Its not even that much more expensive than the competition.
If you occasionally browse the web and send the odd email, you probably wont get your moneys worth here. If you use the internet continually, and require it for work or downloads then I cant recommend Tikona highly enough.